Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,149 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,149 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super produits, j en ai testé plusieurs et je continue. Ma peau s est transformée, ma rosacée et ma couperose se sont vraiment atténuées et mes rides également. Je précise que j ai une peau très sensible et aucun problème avec les produits facetheory pas même avec le sérum au rétinol. Une première !”

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Posted 2 years ago

“No Nonsense prducts or gimicks all products are of benefit and improve appearance (if used correctly) I got a great discount and PROMT delivery oh and by the way...it does what it says on the tin and people have noticed a glow”

Facetheory 5 star review on 31st January 2024

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Posted 2 years ago

“I love this brand, completely switched to them and I have seen so many improvements! Products last for such a long time too!”

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Posted 2 years ago

“I have been using face theory for a few years now. Their customer service is second to none. They provide a speedy delivery service and the price of their products is great value for money the products last for a lengthy period of time with a very fair product price. I have never had to return anything but i believe the returns process is very simple if one were to need it.”

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Posted 2 years ago

“I had never heard of facetheory I ordered foundation and skin cream to try the foundation wasn’t quite me however the face cream is outstanding I bought another for my mother who tends to use very high end products. But she thought this was very very good I must mention customer service Who were helpful over and beyond sending me a replacement for the foundation the next day. The cream I’ve used for few weeks now and it’s fantastic. Highly recommend ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“I keep buying it - it works, doesn’t break me out and I have never stuck with the same brand for so long.”

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Posted 2 years ago

“Amazing products”

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Posted 2 years ago

“I absolutely love the FaceTheory Porebright Serum, it has made my skin so much less red and much smoother! I have only been using it for 2 weeks, but I can't imagine my skincare routine without it. I've got sensitive skin and it is irritated by so many products, but I've had no issues with this product. I recommend it to everyone.”

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Posted 2 years ago

“Llevo poco tiempo usándolo, pero la primera impresión ha sido buena. Me gusta que no lleven aditivos. La única pega es el tiempo que tardan en hacer la entrega”

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Posted 2 years ago

“My daughter and I both like Facetheory products. They are a good price, always well packaged and fast delivery.”

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Posted 2 years ago

“Cela fait 3 ans que j’utilise la crème amil-c whip M5 à la niacinamide. Ma peau est nettement plus belle depuis que je l’utilise. Les résultats étaient vraiment visibles après 1 mois d’utilisation. C’est la première fois que je constatait réellement des résultats sur ma peau grâce à une crème, depuis je ne fait que la racheter”

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Posted 2 years ago

“Excellent products from an excellent company.”

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Posted 2 years ago

“Ça fait un mois que j'utilise les produits facetheory et ma peau s'est visiblement lissée. Elle est plus hydratée, les produits ne sont pas lourds”

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Posted 2 years ago

“Love these products. Skin is brighter and tighter. I’ve been using for 14 day and seeing great results. 10/10”

Facetheory 5 star review on 29th January 2024

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Posted 2 years ago

“Love it! Very gentle and fantastic on mature skin as well. I will certainly be ordering more. Next buy will be the serum. Highly recommend these products. Response was brilliant and I received my parcel promptly.”

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Posted 2 years ago

“I’ve been using their product for years and I’m very pleased with the results all the time. Great stuff!”

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Posted 2 years ago

“Bestellung ist nicht angekommen???”

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Posted 2 years ago

Hallo Es tut uns leid, dass Ihre Bestellung nicht angekommen ist. Ich verstehe, wie frustrierend das für Sie sein muss. Wir hatten nicht damit gerechnet, dass dies geschieht, allerdings kommt es bei Kurieren immer noch zu Verzögerungen aufgrund von Covid-19 und anderen nationalen und internationalen Ereignissen. Ein Blick auf die Sendungsverfolgung der ursprünglichen Bestellung zeigt, dass diese heute geliefert wurde. Nochmals vielmals Entschuldigung für die Verzögerung. Danke Facetheory-Team

Posted 2 years ago

“Les produits facetheory sont véritablement fantastique. Je ne pourrais plus m en passer. Ma rosacée et ma couperose ont quasi disparu grâce au serum lumizela A15. J utilise également le sérum polypep, le contour des yeux ainsi que la crème ceraquench et ma peau est devenu bcq plus lumineuse et mes rides se sont atténuées. Prochaine achat, sérum et crème au rétinol. Merci Facetheory !”

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Posted 2 years ago

“I bought the face theory super gel oil free for my face but unfortunately it was making my face so oily and I started to break out for whatever reason I don’t understand. I have a combination skin. I have read good review about this product online but it did not work well for me.”

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Posted 2 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. We understand that each person is different and some cosmetic products may simply not suit some skin types. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“Great company that lists all the ingredients and their products actually work! I have been using the exaglow serum and it has both evened my skin tone, but also cleared up small spots on my face. The products from facetheory are the only products I'm willing to try as someone with eczema and sensitive skin.”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,149 reviews