Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,026 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,026 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this brand”

Helpful Report

Posted 2 years ago

“I have used multiple bottles of Exaglow now and I don’t see much difference. I even don’t know if it has done anything to my skin”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback and I'm sorry to hear you did not get the results you were hoping for. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Shamiso

Posted 2 years ago

“I was looking for a set of products to use that are kind to my skin and free of parabens. My skin type fluctuates quite a lot between very dry to combination depending on the weather and the water hardness. It has been a relief to use the face wash and moisturiser and my skin is lot better now. The fact that the packaging is plastic free is massive bonus as well and the products are good value. I am looking forward to trying out other products from the range.”

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Posted 2 years ago

“I love using this company. Excellent vegan and cruelty-free products”

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Posted 2 years ago

“I'm quite satisfied with this moisturiser as recently I've been struggling with severe painful acne on my chin which I've been prescribed a cream from the doctors for, the cream causes my skin to become very dry, peel and burns so this moisturiser helps with the dryness and peeling while also being gentle and doesnt increase burning like other moisturisers I've used.”

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Posted 2 years ago

“Commandes jamais reçues”

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Posted 2 years ago

“Quick delivery and great products, I use their oil free products and it has helped a lot!”

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Posted 2 years ago

“Tutto perfetto.”

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Posted 2 years ago

“So far , very pleased with the products”

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Posted 2 years ago

“Very prompt delivery of products. My skin is flourishing. I am happy 😊”

Helpful Report

Posted 2 years ago

“Depuis que j’utilise les produits Facetheory ma peau est belle et lumineuse. Je n’ai plus de problèmes de peau. Enfin une marque qui tient ses promesses sans avoir besoin de se ruiner!!”

Helpful Report

Posted 2 years ago

“Not effective”

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Posted 2 years ago

“Nice products!”

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Posted 2 years ago

“I love these products. It’s so neutral and easy on my skin. Winter is the best with their products because the thick night creams suit me well. The support is also amazing. They have never let me down.”

Helpful Report

Posted 2 years ago

“Face cream and cream cleanser are brilliant. Bought these two products for the second time. The night cream is also good but quite a strong floral scent so probably wouldn't buy again after it's finished. The pore reducing toner is effective but again a very strong scent.”

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Posted 2 years ago

“I purchased the product before and was happy with it but it seems to be different this time, it doesn't hydrate my skin as much and is heavier, did the components change?”

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Posted 2 years ago

“Rien à redire ! C'est une très bonne marque. Les produits sont efficaces, on voit une amélioration de la peau assez rapidement.”

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Posted 2 years ago

“Excellent products that do exactly what they say, whilst being great value for money too.”

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Posted 2 years ago

“Très bons produits a un prix raisonnable.”

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Posted 2 years ago

“Wonderful products, shipping to Germany faster than expected.”

Helpful Report

Posted 2 years ago

Facetheory is rated 4.7 based on 38,026 reviews