Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,228 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,228 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products Dried out my face and created new moles.”

Helpful Report

Posted 3 years ago

Hi, We are so sorry to hear that you had a reaction. There are many elements that can increase sensitivity or cause irritation. I have asked customer service to check this for you and to get in touch via email. Thanks, Facetheory Team -------

Posted 3 years ago

“I love all the products I've tested and the very fast shipping”

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Posted 3 years ago

“Brilliant product, evens skin tone/helps with spots. Great service providers and speedy delivery”

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Posted 3 years ago

“Very happy with the products, have been using them for several years now :)”

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Posted 3 years ago

“Absolutely in love with all the products I have tried from FaceTheory, specially the Oil Control Set, the Amil C-Whip spf 30 and the Bioactive Lipbalm LP1. Truly recommended!!!”

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Posted 3 years ago

“I have just received my products. And for the resonable price it is outstanding in quality. The cleanser is a soft mouse en my skin feels clean and fresh.”

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Posted 3 years ago

“I love these products”

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Posted 3 years ago

“In less than 15 days of use, I have noticed a positive change. Looking forward to greater changes”

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Posted 3 years ago

“Toujours égale à elle même cette jolie marque Et tjs heureuse de recevoir leurs produits”

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Posted 3 years ago

“Brilliant .. helps my excema”

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Posted 3 years ago

“Since I'm using the products of the facetheory, my acne prone skin has totally improved. All time fave is the acid cleanser based on triple acids ( don't know the number of the product, with a light blue colored label on it) Also the serum with niacinamide and hyaluronic acid have also been a game change, especially the new product chemical Peeling bha , highly recommended !”

Helpful Report

Posted 3 years ago

“i’ve been using the C2 clarifying cleanser for about a year now and it’s my absolute favourite thing!! it’s really cleared up my oil and acne, i had tried everything and had lost all hope until i found this brand - it’s amazing!”

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Posted 3 years ago

“Unquestionable very high standards in skin products formulation. Love their products.”

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Posted 3 years ago

“It is the first brand that I am actually sticking with ! I love their product and ethics. The only time I wasn't satisfied with a product I got my money back a couple of days later !”

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Posted 3 years ago

“Great products with an impressive company ethos. I'm using products I love without damaging my skin or the environment. I've converted all my skincare over to facetheory and I will never go back!”

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Posted 3 years ago

“My skin is clear and fresh looking. No need to wear makeup.”

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Posted 3 years ago

“Très bons produits et a prix raisonnables”

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Posted 3 years ago

“Dosent do anything for my skin , still dosent feel moisturised enough”

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Posted 3 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 3 years ago

“Die erste Lieferung hat etwas lange gedauert, aber die zweite ging schneller. Das ich ein zweitesmal bestellt habe, sollte zeigen, dass ich mit den Produkten an sich sehr zufrieden bin. Habe normalerweise sehr Ölige Haut und mit der OilcontrolSerie habe ich das ganze mittlerweile ganz gut im Griff.”

Helpful Report

Posted 3 years ago

“Face Theory is definitely my favourite skincare brand now. They make products with fantastic ingredients at affordable prices. I also love how sustainable their packaging is and how clean the ingredients are.”

Helpful Report

Posted 3 years ago

Facetheory is rated 4.7 based on 38,228 reviews