Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,040 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,040 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Tell us how Facetheory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ottimi prodotti e molto soddisfatta del servizio clienti”

Helpful Report

Posted 3 years ago

“I discovered facetheory during lockdown - the only good thing to come out of the those lost years. My loyalty to the products has not wavered from the lip balm to the hand cream and everything in between it is difficult to name a favourite”

Helpful Report

Posted 3 years ago

“Lovely products very good service, no complaints. Will definitely use again .”

Helpful Report

Posted 3 years ago

“Les produits ne sont pas adaptés pour la peau. Je n’ai vu aucun changement. Déçue de l’avoir acheté, déçue d’avoir jeté mon argent”

Helpful Report

Posted 3 years ago

Bonjour Merci pour votre commentaire et je suis désolé d'apprendre que le produit n'a pas répondu à vos attentes. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et que vous ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory Team

Posted 3 years ago

“I haven’t used it long enough”

Helpful Report

Posted 3 years ago

“Happy with youre products and youre service”

Helpful Report

Posted 3 years ago

“I have very sensitive skin and will only use animal kind products so was delighted when someone recommended Facetheory to me. I now regularly use the Amil C-Whip SPF 30 cream for sun protection, and the Aventhra moisturiser M2 during the day, which leaves my mature skin soft and blemish free. At night time, I use the Relaxing Night Cream M10 which is lightly scented with lavender, something my skin would not normally tolerate. It gives a wonderful moisture boost. All 3 products are quickly absorbed, non greasy and my skin looks and feels great. Lovely products, vegan and plastic free, and great service and free delivery from Facetheory.”

Helpful Report

Posted 3 years ago

“Very quick delivery.love the products, as always”

Helpful Report

Posted 3 years ago

“Been using this for a while. Great product will continue to use .”

Helpful Report

Posted 3 years ago

“J'aime beaucoup le sensoriel des produits ( texture, fragance) Packagings minimaliste, c'est parfait”

Helpful Report

Posted 3 years ago

“Thank you so much. I will order again”

Helpful Report

Posted 3 years ago

“Great products. So happy with my goodies.”

Helpful Report

Posted 3 years ago

“Very nice products.”

Helpful Report

Posted 3 years ago

“I buy all of my skin products from face theory, they are fabulous!”

Helpful Report

Posted 3 years ago

“I have used very expensive skincare since my teens and not had the results I get from Face Theory products. Their communication and customer service is excellent. I cannot fault them and they now make up 90% of my skincare routine.”

Helpful Report

Posted 3 years ago

“I started today with my routine! ✨ Very gentle scent and products very soft on the skin. The package was nothing special nor fancy but was protected from possible damage during the journey till my address. The only problem was with the carrier… I made my order on the 2nd December and my products arrived on the 16th 🙃 I was able to talk with the company and they were kind but was hard to get it solved…thank goodness I got my products before Christmas. Very excited to see improvements on my skin. I have rosacea and I’m using: vitamin c cleanser, Centasoothe Serum S5 and Aventhra Moisturiser M2 as was recommended by the website on “build a routine”.”

Helpful Report

Posted 3 years ago

“Great company with some amazing products but this one wasn’t for me. I have quite oily skin so it helped a little at first with controlling the oil but seemed to stop working and it wasn’t moisturising however it was very light on the skin.”

Helpful Report

Posted 3 years ago

“I brought this product after meeting my old boss for a drink and remarking on her glowy post leaving the job skin. She told me she was using a great new product Regen C moisturiser. I purchased and now am getting the same comments on how well I look!”

Helpful Report

Posted 3 years ago

“crème que j'utilise depuis plus de 15 jours et je ne vois aucun résultat. crème pour le visage qui nourrie pas la peau et qui ne me convient pas.”

Helpful Report

Posted 3 years ago

“J’aime beaucoup le professionnalisme de la marque mais malheureusement j’ai été déçu par le produit qui est arrivée dans un flacon en verre ( ce est très appréciable ) mais d’où la quantité n’arrivait même pas à mi-hauteur du pot..”

Helpful Report

Posted 3 years ago

Facetheory is rated 4.7 based on 38,040 reviews