Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,028 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,028 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the best products(day cream and night cream) I have used so far. Working good for my skin 😊 Hope this quality remains the same. Definitely it also depend on skin types since the Cleanser does not work for me .”

Helpful Report

Posted 2 years ago

“Excellent cream. Simple packaging, which I like. Efficient service and delivery from this company.”

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Posted 2 years ago

“Myself and my daughters have been using these products for a few years now and all love them. Great products, good value for money - effective and kind..”

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Posted 2 years ago

“I do not feel like the face theory moisturiser has worked and has reacted with my skin badly. This has left me feeling very down and not being able to go out. I am sure this works for others but unfortunately not for me.”

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Posted 2 years ago

Hi, We are so sorry to hear that you had a reaction. There are many elements that can increase sensitivity or cause irritation. For example, it may be a specific ingredient in the formula to which you are allergic, or an active ingredient that is simply too potent for your skin. Sometimes it's other products used at the same time or even external/environmental factors. Please get in contact with customer service via help@facetheory.com if you need any help. Thanks Facetheory Team

Posted 2 years ago

“Not really happy with the product because it says on the product not to use if planning to get pregnant or you’re pregnant. Secondly I used it for some time but it just made my face greasy and I had pimples while applying it on my face.”

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Posted 2 years ago

Hi We are sorry that this product wasn't a good match for you. We do have a 365-day guarantee - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“Je n'ai jamais eu la peau aussi claire ni aussi bien maîtrisé mon acné.Tous les produits sont incroyables, je les utilise depuis plusieurs commandes et je n'ai pas l'intention de revenir à d'autres marques ! J'ai même trouvé ma routine compatible à ma grossesse et maintenant à l'allaitement, topissime!!!”

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Posted 2 years ago

“I’m finding the day and night creams absorb into my skin well, and I don’t need to use a large amount. I’m hoping to see results in a few weeks time.”

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Posted 2 years ago

“Ce duo est génial! Enfin un gel hydratant qui ne me donne pas de boutons!! Ma peau grasse est hydratée et rebondie, sans régraisser trop vite. Et le Blemicalm assèche et calme bien les boutons débutants. Du coup ils passent plus vite. Je ne peux que les recommander.”

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Posted 2 years ago

“Just as good as the Murad Vit C cleanser and best value for money. Really pleased with my purchased. Thank you Facetheory”

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Posted 2 years ago

“Ma peau n’est pas hydratée dommage”

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Posted 2 years ago

Bonjour, Merci pour votre commentaire et je suis désolé d'apprendre que le produit n'a pas répondu à vos attentes. Nous comprenons que chaque personne est différente et que certains produits cosmétiques peuvent tout simplement ne pas convenir à certains types de peau. Notre politique de retour vous donne la tranquillité d'esprit lorsque vous essayez Facetheory. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et que vous ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory

Posted 2 years ago

“Love this cream”

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Posted 2 years ago

“My wife loves these products, they have really gotten her out of a pinch with her acne.”

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Posted 2 years ago

“I love Face Theory products. I have been using them for over a year now and my sensitive skin is so much 'happier' now I have found products that no longer give me breakouts.”

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Posted 2 years ago

“I really love every product”

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Posted 2 years ago

“Je n'ai pas vu de changement pour ce qui est de mes cernes.”

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Posted 2 years ago

Bonjour, Merci pour votre avis. Nous vous recommandons d'utiliser le produit pendant au moins 4 semaines en continu pour voir les premiers changements. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et que vous ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory

Posted 2 years ago

“It's an awesome company, cruelty-free and it has star products for all skin types. ✨️”

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Posted 2 years ago

“Great product price and delivery”

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Posted 2 years ago

“I came across the brand online and liked the message with no harsh chemicals, minimal packaging and ingredients that are not toxic.”

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Posted 2 years ago

“I've been using facetheory products for over 3 years now and have been beyond satisfied with every product I've tried, from various serums to moisturizers to eye creams. I will never use another brand again!”

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Posted 2 years ago

“Fantastic products from Facetheory! The delivery was prompt and the quality of the many products are amazing - the orange aroma from the cleanser and moisturiser is simply sublime!”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,028 reviews