Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,223 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,223 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“J'ai acheter 7 produits pour une routine spécifique, j'ai un vilain problème d'hyperpigmentation la seule chose qui fonctionne un peu c'est une préparation spécifique médicamenteuse avec des produits agressifs ; j'ai voulu essayer quelques choses de plus naturel et après de longue recherche j'ai trouver vos produits, dans l'ensemble même si mes attentes n'ont pas été totalement satisfaites je ne regrette pas d'avoir essayer vos produits car l'exaglow sérum S10 et le porebright sérum pro S4 sont mes préférés, ces 2 sérums fonctionnent bien sur ma peau et mon teint coté élasticité éclat hydratation dommage que cela ne fonctionne pas pour mon hyperpigmentation”

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Posted 2 years ago

“Me encanta lo rápido que funcionan los envíos y la cantidad de productos disponibles.”

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Posted 2 years ago

“Been using facetheory for a few years now. Quality products that suit my maturing skin. Excellent value and service”

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Posted 2 years ago

“I have recently developed red patches on my cheeks and am not sure what the cause is. I purchased a bottle of anti-redness toner to see if it works. I haven't been using it long, so can't tell if it's helping yet, but will keep trying. Fingers crossed.”

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Posted 2 years ago

“Excellent produits”

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Posted 2 years ago

“Items arrived, Love scented face wash”

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Posted 2 years ago

“Products don't agree with me or my skin”

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Posted 2 years ago

Hi, Thank you for your feedback and I am sorry to hear that the products did not meet your expectations. We understand that each person is different and some cosmetic products may simply not suit some skin types. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“Very swift and nice response and problem solving! Great service”

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Posted 2 years ago

“I've switched all my facial products to Facetheory- such a relief after trying numerous products for many years to finally find a brand that is so effective and my skin loves everything I've tried. I won't buy anything from anywhere else ever again”

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Posted 2 years ago

“One of the best ingredient lists in the market, especially in the serums. Can't ask for more”

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Posted 2 years ago

“I ordered the mini products face cleanser vit c and the pore serum and an other for your eyes and the night cream and day whip cream I am not into the cleanser but I do love the night. Team and the whip and the serums I will order more they are lovely on your skin I like a glow in my skin so I do add another product of my own but I really like face theory products and would recommend”

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Posted 2 years ago

“Loved it!!”

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Posted 2 years ago

“I love facetheory products. I’ve been using them for three years now, and my skin has never been better. Amazing value for money.”

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Posted 2 years ago

“I love the face theory products”

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Posted 2 years ago

“It works really good!”

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Posted 2 years ago

“I am a Facetheory super fan the products work they do what they say they'll do. My skin is glowing I am so happy.”

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Posted 2 years ago

“I have started using the product it’s good haven’t seen the results yet coz it’s not been long”

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Posted 2 years ago

“All the products I got are amazing and work Great. I Love this Brand.”

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Posted 2 years ago

“This product was gifted to me. It was perfect timing really, because I had been on the hunt for a new anti aging serum. I wanted one that was cleaner and kinder to my skin, whilst being able to deliver everything I wanted it to. This serum has left me absolutely speechless! It is categorically THE BEST anti aging serum I have EVER used. And I have been using skincare for many years! I am trained in it and I know a lot about it. This serum truly ticks all the boxes for me, this also goes for the texture and feel! It soaks in like an absolute dream. I’m so happy with it and have genuinely had so many new compliments on my skin. Thank you Facetheory for creating such an incredible product that’s clean and great for our skin! It just has so many benefits. I would buy this serum even if it were priced at £80!! I think it’s an absolute steal for the money. So overall, I love the product and I will be sticking with this now! No more searching for anti aging serums 🫶🏼”

Facetheory 5 star review on 17th September 2023

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Posted 2 years ago

“Received goods promptly. Have only just started using the serum so unable to decide if doing much , especially as following instructions of twice weekly to begin with due to the 2% retinol content”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,223 reviews