Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,223 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,223 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy upon receipt it’s the size of a baby hand. Not worth £18 in my opinion expected it to be bigger jar”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback. One 50ml jar will last customers 3-6 months of daily use. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“I bought the products for very oily skin, so far the result is ok. I have been using them for 3 weeks.”

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Posted 2 years ago

“My skin looks much better after I started using facetheory products. I like that you need to apply a small amount to your face so my creams last long.”

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Posted 2 years ago

“The pore minimiser is amazing, I saw a huge improvement in the texture of my skin after two weeks.”

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Posted 2 years ago

“Très bons produits. Le nettoyant et la crème laissent la peau nette, terminé les imperfections! Je recommande!”

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Posted 2 years ago

“Lovely products and affordable”

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Posted 2 years ago

“Iam using product from 2 weeks nothing changed in my dark circles.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your experience with us Naresh. We really appreciate it. We apologize that you have not seen any changes in the dark circles since using our product for two weeks. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“Only had these items for a week, everything seems great, my skin is loving it. So far I have yet to see any changes in my skins appearance.”

Helpful Report

Posted 2 years ago

Hello Joanne, Thank you so much for your feedback on FaceTheory. We're so glad you're pleased with the quality of our products and the service that we provide. We recommend using the product for at least 4 weeks continuously to see any first changes. Thanks again, Face Theory Team

Posted 2 years ago

“I was gifted this serum and it’s my favorite! I use it almost daily. It’s so hydrating, absorbs easily, zero irritation, and my skin is noticeably more plump after using it a couple weeks.”

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Posted 2 years ago

“I only recently found out about Facetheory, but I am 100% sure I’ll be a repeat customer. High quality products with prices that aren’t too bad. Highly recommend!”

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Posted 2 years ago

“Product makes skin feel nice, but it’s quite difficult to rub in!”

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Posted 2 years ago

“I have been using facetheory products for around 3 years now. I love the company ethos, the loyalty rewards scheme and the quality of their products is second to none!”

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Posted 2 years ago

“After one use I can already see the difference to my lips absolutely love the product.”

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Posted 2 years ago

“Good service, took a little longer than expected, however I was able to track all the way, not yet started to use the eye cream only just received, will update”

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Posted 2 years ago

“Livraison rapide et conforme !”

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Posted 2 years ago

“Such an easy and awesome website that offers the most amazing and affordable products!”

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Posted 2 years ago

Thank you so much, Paul for your 5 star rating of facetheory! We're thrilled you find our website easy and awesome and the products amazing and affordable. We hope you continue to enjoy your experience with us.

Posted 2 years ago

“Affordable and amazing product 10/10”

Helpful Report

Posted 2 years ago

“Very happy with the Facetheory products that I have bought such as Exaglow serum, Polypep Collagen Boosting serum, Sunfragma ZnO SPF 50, and the Vitamin C Cream Cleanser! Looking forward to trying it out some more products. Thank you very much, Facetheory!”

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Posted 2 years ago

“I'm hugely happy with my face theory cleanser and eye cream. Good value and quality.”

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Posted 2 years ago

Thanks for the 5 star rating Suzanne! I'm so glad that you're happy with your Face Theory cleanser and eye cream. It's really great to hear that you're getting good value and quality out of our products. Thank you!

Posted 2 years ago

“Only been using for a week or two but LOVE the night cream so much! It took a couple of days for the eye cream to not sting but hopefully I will soon see results as have been using it twice a day :)”

Helpful Report

Posted 2 years ago

Facetheory is rated 4.7 based on 38,223 reviews