Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,152 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,152 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I prezzi dei prodotti sono buoni per l'ottima qualità dei prodotti, ne basta poco e durano molto. La consegna veloce circa una settimana”

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Posted 2 years ago

“Bonjour, Je suis satisfaite de vos produits qui me conviennent parfaitement, à part un qui apparemment est une erreur d'achat de ma part il s'agit "Cera-C Pore Reducing Toner", en fait j'ai cru qu'il s'agissait d'une lotion tonique ? le souci c'est que j'en ai commandé deux flacons. Le produit que je trouve exceptionnel est "Glycomide Body Cream" j'ai longtemps essayé tout un tas de crème pour le corps qui ne me convenaient pas. Vos crèmes de jour et de nuit sont vraiment impeccables. Par contre, je voudrais quand même vous signaler que vous avez des problèmes importants de transport des commandes vers la France, à chaque commande il y a un souci, dernièrement ç'a été l'acheminement très long ou bien les commandes de l'année dernière il fallait aller les chercher très loin de chez moi. Pourquoi vous n'utilisez pas "Mondial Relais" ? ils sont parfait ! Bien cordialement Marie Gouin”

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Posted 2 years ago

“Me encanta el servicio que ofrecen y los productos, hacen envíos impecables y rápidos, muy recomendable calidad precio.”

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Posted 2 years ago

“Great company, great products. I've been using them since 2020, never had a problem with customer service, delivery is fast, very pleased with everything so far”

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Posted 2 years ago

“De bons produits et un service client extraordinaire ! Réactif et d'une efficacité redoutable ! Merci à toute votre équipe, au top !”

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Posted 2 years ago

“Olá gosto muito dos Produtos mas gostaria de poder pagar por Multibanco Obrigado Filomena”

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Posted 2 years ago

“the dispenser of the serum is not working properly. one time something comes out and the other time it doesn't. I like the cream”

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Posted 2 years ago

Thank you for taking the time to let us know about your experience with facetheory. I have asked customer service to check this for you and to get in touch via email. Thanks, Facetheory Team

Posted 2 years ago

“I have not seen a difference since using the Exaglow serum. Iam on the 4th week.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Great product they do what they say and that’s all you want”

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Posted 2 years ago

“First time I tried this company and it's products and I was very pleasantly surprised. Highly recommended. Thank you 😊”

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Posted 2 years ago

“Facetheory is a perfect cosmetic line for oily skin. I have been using it for several years. ✌️☺️”

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Posted 2 years ago

“Feels nice and is easily absorbed. Not noticing any difference yet in my dark circles but the packaging does state that results are seen at around 28 days (I am only 14 days in). I’ll keep going with it and hope to see results soon.”

Helpful Report

Posted 2 years ago

“Great customer service, fast delivery, never had a problem since I started buying Facetheory products in 2020. Prices are very reasonable for the quality of products, love the packaging, which is recyclable.”

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Posted 2 years ago

“Amazing hand cream. Highly recommended 👌”

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Posted 2 years ago

“My new favourite skincare brand”

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Posted 2 years ago

“I ordered jojoba oil for my dry, low porosity hair. It arrived quickly and is lovely and lightweight. It softens my hair without weighing it down and I will definitely reorder when it runs out.”

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Posted 2 years ago

“I like it and I will order again!”

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Posted 2 years ago

“I have been using the products for about two weeks and my skin has never felt so good! I usually have very dry skin but now it is feeling smooth and comfortable when I have to put make up on.”

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Posted 2 years ago

“J'ai été décue de l'effet de la crème contour des yeux”

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Posted 2 years ago

Bonjour, Merci pour votre retour et je suis désolé d'apprendre que le produit n'a pas répondu à vos attentes. Pour certains problèmes de peau, il faudra au moins 4 semaines d'utilisation continue pour constater les premiers changements. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory

Posted 2 years ago

Facetheory is rated 4.7 based on 38,152 reviews