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Facetheory Reviews

4.7 Rating 38,223 Reviews
94 %
of reviewers recommend Facetheory
4.7
Based on 38,223 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Facetheory Reviews
Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026
Eva B
Facetheory 5 star review on 4th January 2025
Lorna W
Facetheory 5 star review on 7th October 2024
Rachel Y
Facetheory 5 star review on 20th September 2024
Constantine N
Facetheory 4 star review on 19th August 2024
Ibironke I
Facetheory 5 star review on 18th July 2024
Linda T
Facetheory 5 star review on 19th June 2024
Louise S
1914
Anonymous
Anonymous  // 01/01/2019
Great. I love the aha cleanser as a face mask
Helpful Report
Posted 2 years ago
I have been very happy with the products so far, i bought everyone something from facetheory for christmas so they could experienceit too. I especially love the packaging.
Helpful Report
Posted 2 years ago
J'aime beaucoup la marque, Elle offre des produits avec des compositions saines et totalement transparentes.
Helpful Report
Posted 2 years ago
I’ve loved every product I’ve ever bought and the moisturiser with spf is no different. Very pleased with the quality of the product and the plastic free packaging.
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Posted 2 years ago
I love your products. However shipping to Australia was impossible to track my order. Perhaps you could send with another shipper For my next order. Kind regards Wendy
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Posted 2 years ago
Aucune incidence sur ma peau. C’est comme si je ne mettais rien du tout. Pas satisfaite du tout.
Helpful Report
Posted 2 years ago
Bonjour Nous sommes désolés que ce produit ne vous convienne pas. Nous avons une garantie de 365 jours - envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory
Posted 2 years ago
Amazing products, amazing service, all at a reasonable price! Would definitely recommend!
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Posted 2 years ago
Lovely cream and best of all animal friendly, the packaging is all recyclable.
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Posted 2 years ago
Incredibly innovative, scientifically natural and healing skincare
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Posted 2 years ago
I purchased from the build a routine feature and got the vit c cleanser, moisturiser and lightly scented night face cream. This unfortunately made my skin very oily and I have broken it in lots of spots. I have had to stop using the products which is disappointing.
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Posted 2 years ago
This is my first and only purchase from this brand. I haven't got on with this particular product.
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Posted 2 years ago
Quality. Good price. Environment friendly. Fast delivery.
Helpful Report
Posted 2 years ago
Je n'ai pas reçu ma commande
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Posted 2 years ago
Easy transaction, good communication and fast delivery. The product is good too
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Posted 2 years ago
Great quality and price
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Posted 2 years ago
Fantastic products that work, the best costumer service! They are very helpful and well educated about products and every recommendation was perfect for me
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Posted 2 years ago
I now have ordered four products from facetheory i cannot fault i have sensitive skin so i order fragrance free never have no reaction from any of the creams, just do what they say and your skin say thanks and leave your skin looking fab.
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Posted 2 years ago
I’m quite happy with my first facetheory purchases. The website was easy to navigate, and shipping was fast. I appreciate the sustainable packaging. Everything applies beautifully and feels wonderful. Looking forward to seeing results with continued use.
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Posted 2 years ago
Always happy with the products I receive, have been ordering from them for about 3 years now! Some products arnt always the best for my skin (even those ones are still better then most other brands I have tried) but always seem to find an alternative that does the job I am looking for! The products are well priced and last a long time, I always use them to the end (which doesn’t always happen with other brands also) and they usually last me 6+ months
Helpful Report
Posted 2 years ago
The Ocuwake Eye Cream EYE1 PRO with Peptides, Hexylresorcinol, Ginkgo Biloba and Hibiscus is an awesome product and I do feel that has brightened up my under eye a bit since I started using it. It also wears very well under makeup. Overall and A++++ product!
Helpful Report
Posted 2 years ago
Facetheory is rated 4.7 based on 38,223 reviews