Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,028 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,028 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The facetheory products are all lovely , really good quality , gentle on the skin. I also think they are good value for money for the standard of the products, and they actually work!!!”

Helpful Report

Posted 2 years ago

“Je n'ai jamais eu une peau aussi bien hydratée qu'avec Facetheory. Les formules sont agréables, j'ai du plaisir à les utiliser au quotidien. Mes produits préférés sont le Supergel M3 (hate de tester la version PRO), la Relaxing Night Cream M10 PRO, le sérum Polypep S8 et la crème pour les yeux EYE1. J'utilise ponctuellement me serum Lumizela A15 lorsque j'ai une poussée d'acné hormonale, il m'aide beaucoup à diminuer l'inflammation.”

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Posted 2 years ago

“Leaves my skin glowing! I put it on every morning under my SPF and it wears well with make up. I'm seeing a difference already!”

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Posted 2 years ago

“I have been using Facetheory for about two years. I saw a huge difference in my skin after starting, and you can tell when I don't keep up with my routine (i use the set for oily skin) as I start breaking out. The price was very convenient when I first bought it, now it's gone up with the inflation. Overall, I'd recommend it!”

Helpful Report

Posted 2 years ago

“I have had some good experience with Facetheory's face creams. I have sensitive skin and they haven't irritated my skin. But I have recently purchased the freshening face wash and after the first use, my skin started peeling off in different parts and it has been going on for a week. I think it might have dried my skin too much.”

Helpful Report

Posted 2 years ago

“Great effective products for reasonable prices, excellent customer service.”

Helpful Report

Posted 2 years ago

“Love this range of products. My skin has been glowing and clear since using. I did stop for a few weeks and went to another range and my skin started breaking out but it cleared up again as soon as I switched back. It really suits my skin.”

Helpful Report

Posted 2 years ago

“I've been struggling with hormonal acne since coming off the pill and the Lumizela Azelaic Acid Serum A15 has been great so far, I have really noticed a reduction in redness and inflammation”

Helpful Report

Posted 2 years ago

“Great products ❤️”

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Posted 2 years ago

“Excellent products with high-quality ingredients at reasonable prices.”

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Posted 2 years ago

“Good product.”

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Posted 2 years ago

“Very good and healthy products”

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Posted 2 years ago

“Je suis satisfaite des produits.”

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Posted 2 years ago

“My fav skincare producer 💛 my skin love them and also good for my mindset to keep plasticfree bathroom💛”

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Posted 2 years ago

“Je n’ai remarqué aucune aucune différence depuis que je l’applique. C’est la première fois je test un produit de ce genre car je n’utilisais rien jusqu’à présent pour mes tâches, j’en ai pas beaucoup, juste 2-3 mais je n’ai rien vu comme différence je suis déçu”

Helpful Report

Posted 2 years ago

Bonjour, Merci pour votre avis. Nous vous recommandons d'utiliser le produit pendant au moins 4 semaines de manière continue pour constater les premiers changements. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci

Posted 2 years ago

“It’s a 5 star not only for the products , but also for the service. I’ve bought products like their azealic acid and eye cream which I love and I’ve also bought products that didn’t suit my skin that I wasn’t happy with ; and they were very fast to reply and refunded me. They really are a great company and make great products that work , that have transformed my skin.”

Helpful Report

Posted 2 years ago

“I have suffered with rosacea for over 40years and have tried various treatments. The most effective was a course of antibiotics but this is not a long term solution and the creams offered by GP didn’t work. I had tried another cream containing Azelaic acid and found it to be useful but when I had a breakout recently which was the worst I ever had I searched for other products containing Azelaic acid and found face theory. I bought a selection of products and have stuck to a regimen morning and night. I noticed a marked improvement within a week and 1 month later the rosacea isn’t even noticeable Fantastic products, easy to use and reasonably priced Will definitely be coming back for more”

Helpful Report

Posted 2 years ago

“Great products clears hyperpigmentation very quick.”

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Posted 2 years ago

“Smile C-whip SPF 30 is one of the few daily moisturisers with sun protection factor approved, or actually recommended, by Yuka. It’s very light, and effective.”

Helpful Report

Posted 2 years ago

“I love facetheory so much ! It's the first time I've seen effective changes with a skincare brand. It's also so affordable which is amazing. I used to use Skin Ceuticals but 200 euros for a serum that doesn't show results isn't worth it. The Exaglow serum from Face theory changed my life, helped me to get rid of hyperpigmentation spots I've had for years! I also love the M10 Pro night cream, it's very soothing and smells amazing. I've tried the Claryfing cleansers, the normal version and the Pro, as well as the Regena-C cream, but it was too irritating for my sensitive skin, but Face Theory refunded me immediately ! I'm now switching to the Amil C whip cream, and I'm so excited ! Thank you face theory :)”

Helpful Report

Posted 2 years ago

Facetheory is rated 4.7 based on 38,028 reviews