Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,149 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,149 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Me encantan los productos que he probado hasta ahora, el retinol es una pasada y he cogió una crema de noche con aroma a lavanda y vitC que es muy gustosa. Llevo un tiempo probando estos productos y noto mejor mi piel. Seguiré probando otros productos,”

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Posted 2 years ago

“Je ne vois aucun résultat sur ma peau avec hyperpigmentation.”

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Posted 2 years ago

Bonjour Merci pour votre retour et je suis désolé d'apprendre que le produit n'a pas répondu à vos attentes. Notre politique de retour vous offre une tranquillité d'esprit lorsque vous essayez Facetheory. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory

Posted 2 years ago

“Très bon produit”

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Posted 2 years ago

“It's a really good product. My skin is prone to Acne and whenever I use it I don't have breakouts unlike the other I tried. I recommended it to anyone who has sensitive, dry and prone to acne. 1 tube take 2 montha to use.”

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Posted 2 years ago

“Love this cream, it goes on so well and sinks straight into my skin with no stickyness. I wake up in the morning with such soft skin. Will buy again”

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Posted 2 years ago

“Ive been using for a short time so I cant speak on if it works yet .Easy to apply. I'll update my review if possible in a few weeks”

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Posted 2 years ago

“This is the nicest moisturizer I have ever used (I’m 50 so I’ve tried a lot!! It isn’t heavy or greasy and my skin feels soft and rehydrated after use. The scent of bergamot is lovely. Would highly recommend!”

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Posted 2 years ago

“Cela fait 1 semaine que j'ai commandé et je n'ai toujours rien reçu . Je ne veux pas être remboursée , je veux juste mon Colis”

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Posted 2 years ago

Bonjour Nous sommes désolés d'apprendre que votre commande n'est pas arrivée. Je comprends à quel point cela doit être frustrant pour toi. Nous n'avions pas prévu que cela se produise, cependant, les coursiers subissent encore des retards en raison du covid et d'autres événements nationaux et internationaux. En regardant le suivi de la commande originale, celle-ci est arrivée dans le pays de destination et est en route vers votre bureau de livraison local. Encore une fois, mille excuses pour le retard. Merci Facetheory

Posted 2 years ago

“Haven’t been using these creams for long but they’re really nice, non greasy and easily absorbed.”

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Posted 2 years ago

“fantastic products that have not silicone or preservatives. great pricing and comes in glass jars. plus travel sizes to boot!”

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Posted 2 years ago

“Bonne crème qui agit réellement”

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Posted 2 years ago

“Customer service is top notch! I always have questions about their products before my first application, they always respond in a timely manner. Their products are good, S9 in particular fits my needs.”

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Posted 2 years ago

“Fantastic products, I have been using several products for a few years now and they have made a huge difference to my skin, it was dry and I was prone to continuous spots but real game changer for me, my skin has never been better, hardly ever get a spot, dry patches gone and improved skin tone overall. Super happy!”

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Posted 2 years ago

“I've been using their cleansers and moisturisers for a couple of years, and I love the results - great customer service too!”

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Posted 2 years ago

“Love it! Augenbereich sind heller geworden”

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Posted 2 years ago

“Very happy with my purchase. My skin looks and feels great after two weeks of using Ocuwake eye cream pro, regena c moisturiser pro and relaxing night cream”

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Posted 2 years ago

“2 UNSCENTED products that I bought DO SMELL, and not nice.”

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Posted 2 years ago

Hi, Thank you for your feedback and I am sorry to hear about your disappointment. I have asked customer service to get in touch with you via email. For any future questions, please contact us via help@facetheory.com. Thanks Facetheory Team

Posted 2 years ago

“I really enjoy the products especially the formula and the ingredients they’re so beneficial for your skin and health as they don’t cause any harm, their makeup as well is so amazing and their formulas are so moisturizing and glowy”

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Posted 2 years ago

“Works well for my very dry skin in winter.”

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Posted 2 years ago

“The Jojoba and Vitamin C oils are absolutely outstanding, they are by far the the finest facial products I’ve used in over 40 years! To add, the customer service here is impeccable, they’re considerate and attentive at all times x”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,149 reviews