Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,021 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and customer service. I ordered the wrong product and they sorted it for me on the same day and receieved the product I wanted within a few days.”

Helpful Report

Posted 2 years ago

“Absolutely love these products I’ve been using the creamy vitamin c cleanser, the pro night cream and the pro retinol cream. Excellent products I’m 40 this year and I get many comments that I don’t look it. I think genetics play a part but also a good skincare regime too. Always super fast delivery and I love to try the freebies. I have used the poor reducing toner and I can honestly say my gaping pores have closed right up. Love facetheory xx”

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Posted 2 years ago

“I have purchased other facetheory productd, but this is my first time purchasing the Regena C moisturizer. I really love the texture and weight of this moisturizer, and I use it as my final step before sunscreen. I will def repurchase when I need it.”

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Posted 2 years ago

“Nice, effective products.”

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Posted 2 years ago

“Everything was ok.”

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Posted 2 years ago

“The gylocomide cream is working for my skin, finally seeing these weird spots get lighter. And the retinol serum I bought for my face is simply wonderful, the pimple marks are reducing and I haven’t had any new ones since I started using it.”

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Posted 2 years ago

“Très bien mais il faut mieux prévenir du risque d’intolérance sur certaines peaux j’ai fait une grosse réaction inflammatoire à la crème au bakuchiol pensant mieux là tolérer que le retinol mais pas du tout”

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Posted 2 years ago

“I came across Face Theory during the pandemic when my acne rosacea prone skin was terrible. Their products made a difference over a few weeks and some of them are staples for me now. A little expensive but very effective. I love the oil free moisturizer and the azelaic acid serum. Delivery is always efficient. I recommend your company to anyone with tricky skin problems.”

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Posted 2 years ago

“Me encantan los productos de Facetheory. Los he descubierto hace unos meses y me ha cambiado la piel bastante, a mejor: menos arrugas, más luminosidad, más elasticidad. Lo recomiendo a todas mis amigas!”

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Posted 2 years ago

“Love the products. Easy, absorbed very well, work wonders on my skin, and most importantly - affordable.”

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Posted 2 years ago

“I love my Facetheory products - they are lovely to use, competitive on price, and are always delivered quickly!”

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Posted 2 years ago

“My face is Beautiful ever since l started using FACETHEORY ,I had otherwise ran out of options ,Am very confident right now,hope it stays that way .....”

Facetheory 5 star review on 8th March 2024

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Posted 2 years ago

“Absolutely amazing products for the best prices!!! I will always come back to this website and recommend it to everyone”

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Posted 2 years ago

“My order was lost in transit and this company was quick to help me. Not only do I love their products but they have awesome customer service. Definitely recommend this brand !”

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Posted 2 years ago

“I'm new to this cosmetic company. I bought an exfoliator & moisturiser & I love them. Packaging looks nice in the bathroom, products smell lovely & the ethics behind the company appealed to me. I'll be back for more!”

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Posted 2 years ago

“Since I've tried Facetheory moisturising gel I don't want anything else to hydrate my skin. Love it! Well done!”

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Posted 2 years ago

“Très contente, ma peau s'améliore jour après jour”

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Posted 2 years ago

“These products are my go to”

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Posted 2 years ago

“Very fast delivery of products. My new go to for skincare. Fabulous”

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Posted 2 years ago

“Super Produkte Leider ist bei der Lieferung 1 Flasche kaputt gegangen”

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Posted 2 years ago

Hallo, Es tut uns sehr leid, dass Ihre Bestellung beschädigt angekommen ist! Wir tun unser Bestes, um unsere Produkte sicher mit Verpackungsmaterialien höchster Qualität zu verpacken. Doch leider kommt es manchmal dennoch vor, dass Dinge während des Versandvorgangs beschädigt werden. Ich kann sehen, dass Sie bereits Kontakt zu unserem Kundendienst aufgenommen haben, der einen kostenlosen Ersatz für die beschädigte Flasche arrangieren konnte. MfG Facetheory-Team

Posted 1 year ago

Facetheory is rated 4.7 based on 38,021 reviews