Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,218 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,218 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m definitely seeing results after my purchase. My face is looking more even and my hyperpigmentation is definitely disappearing I would highly recommend. I do suggest using both the Amil C whip SPF 30 along with the Vitamin C cream cleanser; absolute bliss.”

Helpful Report

Posted 2 years ago

“This is amazing cream I have been using it for 2 weeks and i can see a difference in skin texture and brightness. I have developed rosacea and tried lots of things to help but they were to harsh but I would definitely recommend this”

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Posted 2 years ago

“I love the serum that has the revisterol in it. It's amazing. My skin feels bouncer, is not as dry and importantly I don't become papery dry over the course of the day. I am so grateful to this company for producing amazing, affordable skin care products. I can't recommend them highly enough. I have spent so much money over the years, and to date theirs are the best products of used.”

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Posted 2 years ago

“A new brand to me and very pleased I found them. The eye cream pro is wonderful, quickly absorbed and does the job, my eye area is definitely looking brighter. I am very fussy about hand cream, I don’t want my hands left sticky or overly perfumed. This hand cream is an absolute joy. I think it is my new favourite.”

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Posted 2 years ago

“Really enjoying the cleaners and moisturisers I bought recently . Skin feels lovely . Absolutely pure ingredients too .”

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Posted 2 years ago

“I was recommended to Face Theory by a friend and I've been using the hot cloth cleanser and the vit C moisturiser for over a year now. The products are lovely quality and very reasonably priced and I would highly recommend them.”

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Posted 2 years ago

“Straightforward effecrive products and an easy to use subscription service :)”

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Posted 2 years ago

“Love the products, haven’t been disappointed yet”

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Posted 2 years ago

“Maravillosos productos. Seguro repetiré!”

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Posted 2 years ago

“I'm very happy with the lovely products I purchase from facetheory. The process from selecting the skin products to receiving is my order is simple and effecient.”

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Posted 2 years ago

“Love the products, packaging and prices.”

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Posted 2 years ago

“Facetheory has really nice products, very effective and is a bonus to be a vegan and cruelty free brand. Really nice packaging, most of them without plastic, only glass and metal, so is sustainable as well. Other thing very important is the explanation of each product, it's composition and beneficts, super helpful! I totally recommend!”

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Posted 2 years ago

“Je suis plutôt contente des produits et des services facetheory.”

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Posted 2 years ago

“Did not get information in box as stated. Started using from 10th April no changes yet. So will sure reply around the time estimated changes are expected as mentioned on Facebook advertising.”

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Posted 2 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. The usage instructions for the Exaglow Serum are on written on both the box and label. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory

Posted 2 years ago

“J’étais déçue car j’ai pas reçue ma commande et que j’ai du arrêter mes traitements pour un moment et la deuxième fois je n’ai pas reçue ma commande en totalité!! Mais après sa j’ai eux un remboursement pour le produit manquant donc je met 2 étoiles”

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Posted 2 years ago

Bonjour Offrir une expérience fluide à nos clients est toujours une priorité, et nous sommes désolés de n’avoir pas réussi. Nous pouvons voir ici qu'un membre de notre équipe vous a aidé à résoudre ce problème. N'hésitez pas à contacter notre équipe du service client si nous pouvons faire autre chose pour vous. Merci

Posted 2 years ago

“Sehr gute Produkte, im Preis leider etwas teurer geworden in letzter Zeit, aber mit Rabattaktionen leistbar.”

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Posted 2 years ago

“It has helped me fading my discolouration”

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Posted 2 years ago

“Guter Service und gute Produkte”

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Posted 2 years ago

“Fabulous product and I can see the difference in my skin already”

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Posted 2 years ago

“I have been using Facetheory for more than a year. The products are great and the customer service is the best experience I have had when dealing with returning products or asking questions (they are super responsive and kind)! I also love the 365-day warranty, it makes me feel safe if I want to try new products. Overall, very happy with the Facetheory!”

Helpful Report

Posted 2 years ago

Facetheory is rated 4.7 based on 38,218 reviews