Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,021 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products. Good sizes. Super quick delivery. Value for money! UK made... Love it.”

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Posted 1 year ago

“Nice products. I use the face cream with sun protection. Nice texture and mild citrus scent. Good value for money and quick delivery.”

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Posted 1 year ago

“Fantastic products simple formula, no dangerous chemicals, delicious discreet fragrances (or no fragrance at all if desired!), easy to order and to receive even from France! Super produits à formules simples, pas d’ingrédients nocifs, parfum très léger ou sans parfum au choix, très simple à commander et rapide à recevoir même si ça vient d’Angleterre , je recommande vivement”

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Posted 1 year ago

“C’est la deuxième fois que je commande cette mousse et je suis purement satisfaite, elle réalise ces promesses, n’hésitez plus !”

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Posted 1 year ago

“I love all the Facetheory products!!”

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Posted 1 year ago

“i have used some products for a while now. always find them optimum quality, delivery always good & value for money exceptional....& quite often with generous gifts added to orders!”

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Posted 1 year ago

“Its only been over 2 weeks since iv starting using this product i am noticing changes, with my acne and scaring they are starting to get better and i do have deep acne scaring that are starting too look better, only time will tell”

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Posted 1 year ago

“Been sharing the Vit C Rentinol and the lavender night cream with husband. We love how rich they feel on skin. Feels lux. Yummy.”

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Posted 1 year ago

“I love this company: effective skincare products with amazing ingredients!”

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Posted 1 year ago

“The products are amazing, and I've seen a great improvement in my face since I started on a routine.”

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Posted 1 year ago

“Hi both creams are giving me itchy skin for some reason can you please advise what to do”

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Posted 1 year ago

Hi, We are so sorry to hear that. There are many elements that can increase sensitivity or cause irritation. For example, it may be a specific ingredient in the formula to which you are allergic, or an active ingredient which is simply too potent for your skin. Sometimes it's other products used at the same time, or even external/environmental factors. I have asked customer service to check this for you and to get in touch via email. Thanks, Facetheory Team

Posted 1 year ago

“I am so glad I discovered these products. I originally found them on Amazon, looking for an alternative for the Rosehip oil I was using. From there I visited the website. I now use several products which help and don't aggravate my hypersensitive skin. I use the Rosehip oil; the ceranight oil, mixed with the unscented relaxing night cream; the Vitamin C Cream Cleanser (amazing!); the Aventhra Moisturiser (for the oatmeal); among others. I am impressed with the quality, the value for money and the ethical principles which means that I can look after my skin without creating plastic waste, nor hurting animals. Thank you, Face Theory.”

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Posted 1 year ago

“Excellent customer service, fast and efficient. Not crazy about all the products though. Some formulations are not proper in my opinion. My skin had difficulties in absorbing them and I didn’t see any real benefit.”

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Posted 1 year ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. We understand that each person is different and some cosmetic products may simply not suit some skin types. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 1 year ago

“So glad I found Facetheory love the products”

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Posted 1 year ago

“I love facetheory. They have a great range of products and every one I have tried has been lovely to use, beautifully packaged, and smells so good. Orders are always dispatched very quickly and well packaged.”

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Posted 1 year ago

“Vitamin C face wash is a great everyday product !!!!! Real value 👍🏼”

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Posted 1 year ago

“Facetheory products do what they say. I find them the most skin friendly and high quality products in the market, even compared to more expensive brands. Porebright serum and reservatrol serum are my absolute most essential go tos.”

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Posted 1 year ago

“Great products for sensitive, my skin has improved.”

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Posted 1 year ago

“Excellence service, next working day delivery, I have sensitive skin but products are perfect. Definitely recommend!!!!”

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Posted 1 year ago

“Wow just wow, I have use top brands and all manner of brands and finally I think the search for the perfect skin products is over, I am 49 and bought for ageing skin, from cleaner through to moisturiser and so far I'm over the moon, still awaiting results on my dark aging spots, but I can definitely see results in my dark eye circles and wrinkles, if my pigmentation improves and clears up, I will be amazed, but so far the best I've used and I've used alot.”

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Posted 1 year ago

Facetheory is rated 4.7 based on 38,021 reviews