Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,149 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,149 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products and fast delivery.”

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Posted 2 years ago

“I bought products for my granddaughter during the pandemic as she was having to wear a mask all the time. The serum worked so well and now she can't live without it. Reasonable priced products and always an efficient service.”

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Posted 2 years ago

“I'm very happy with the quality of the products, the online ordering is a breeze, and I'll be using Facetheory products in the future.”

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Posted 2 years ago

“Best beard oil ever. Please never stop making this.”

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Posted 2 years ago

“Been using this cream for just over a week and my skin feels better already”

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Posted 2 years ago

“Given my first jar as a gift. Now a convert and have purchased more. Nice thick consistency without being greasy. Important to me to be able to use a lovely product that also has SPF30.”

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Posted 2 years ago

“Face theory super gel is amazing for acne prone skin as it contains vitamin c that works perfectly on post acne marks.”

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Posted 2 years ago

“The best product I have ever tried from the brand, I’m completely obsessed with everything from the bottle, the texture, the way it makes my skin feel - love it!!”

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Posted 2 years ago

“It is not suitable for sensitive skin…”

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Posted 2 years ago

Hello, We are so sorry to hear that you had a reaction. There are many elements that can increase sensitivity or cause irritation. For example, it may be a specific ingredient in the formula to which you are allergic, or an active ingredient which is simply too potent for your skin. Sometimes it's other products used at the same time, or even external/environmental factors. We can see here that a member of our team assisted you with this issue. Please feel free to reach out to our Customer Service Team if there’s anything else we can do for you. Thanks Facetheory

Posted 2 years ago

“Love this brand! My face feels amazing! I have to remember to always buy this rather than experiment with random products.”

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Posted 2 years ago

“4 years ago, I discovered Facetheory while searching for skincare products that were cruelty-free, environmentally friendly, and free from harmful chemicals. Not only did their products change my face, they also changed my life. Skin issues that I've struggled with since my teenage years throughout my 20s, like acne, hyperpigmentation, and bumpy skin texture, were effectively tackled by their products. Their products also last so long that I only have to stock up every 6 months. A little really goes a long way. It's so easy to build a routine based on your own skin concerns, and what's even more impressive is their products' multipurpose properties, making them incredibly handy. I can't recommend their products enough. My packages always arrive on time and it's the best value for money imo. Read all the reviews!”

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Posted 2 years ago

“Lovely products, could see the benefits after a few days use”

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Posted 2 years ago

“I love love Facetheory, for someone with dark skin that requires super hydration I use vit c oil day and night cream. They have done wonders and I don't usually leave ratings. This is the 2ns year using Facetheory. ☺️”

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Posted 2 years ago

“Facetheory is my favorite brand of Skin Care products. I love that I just need one or two productos for the day and night to make my skin looks and feel beautiful. The formulations are just perfect. And The Customer Service is the Best!!!!”

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Posted 2 years ago

“Normally im using the Moisturiser M3 and over years everything was good but they changed the composition...its less effective now . So i ordered the Moisturiser M3 PRO...still not good as the old normal one. What a pity that companies always have to change things.....”

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Posted 2 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“I am based I. Australia and I have tried numerous cleansers, but none work as well as FaceTheory’s. Highly recommend”

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Posted 2 years ago

“Amazing product. Great for pigmentation reduction and hydration.”

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Posted 2 years ago

“I’ve used Facetheory products for 2 years now, I’ve introduced my daughters to their products and highly recommend both the products and the customer service. Clean, vegan friendly products with high quality ingredients, we are very happy (and so is our skin!).”

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Posted 2 years ago

“I really like the spf facecream.”

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Posted 2 years ago

“Great products which work and vegan.”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,149 reviews