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Facetheory Reviews

4.7 Rating 38,024 Reviews
94 %
of reviewers recommend Facetheory
4.7
Based on 38,024 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email
Read Facetheory Reviews
Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026
Eva B
Facetheory 5 star review on 4th January 2025
Lorna W
Facetheory 5 star review on 7th October 2024
Rachel Y
Facetheory 5 star review on 20th September 2024
Constantine N
Facetheory 4 star review on 19th August 2024
Ibironke I
Facetheory 5 star review on 18th July 2024
Linda T
Facetheory 5 star review on 19th June 2024
Louise S
1914
Anonymous
Anonymous  // 01/01/2019
Just everything is perfect with this brand! The products are a guarantee, and the customer service totally amazing! Thank u so much!
Helpful Report
Posted 2 years ago
Good products with no nasties - they all pass my Yuka check ! Packages arrive quickly and with no problems. Big fan! Some of the push-top face wash bottles leak so doesn’t make them travel proof, and in general would appreciate more info on the bottle about what the specific product is for - so many serums/oils etc with “scientific” names it can get confusing remembering the things they are targeted for ! Will keep buying for sure though :)
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Posted 2 years ago
My skin is glowing and very soft. Definetely recommend it!
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Posted 2 years ago
I've struggled with adult-onset acne on my nose for over 5 years now. Nothing worked. Since I started using Face Theory products about 6 weeks ago, I can't get over the difference in my skin. I'm getting way less spots (I think I've only had two and they were small and not problematic, cleared up quickly) and there's also dramatically less redness in the area, and I saw results very quickly, within a week there was a huge improvement. I love that face theory has made me like my skin again. I only wish I discovered this brand sooner.
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Posted 2 years ago
J’adore ce produit, très efficace sur les boutons et sur les taches (acné rosacee)
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Posted 2 years ago
Their products seem to be beneficial to my skin.
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Posted 2 years ago
Facetheory est véritablement exceptionnelle, offrant une gamme de produits dotés d'ingrédients actifs bénéfiques pour la peau. L'efficacité de leurs formulations est remarquable, laissant la peau visiblement améliorée et revitalisée. L'engagement envers la qualité transparaît dans chaque produit, créant une expérience utilisateur impressionnante. La texture luxueuse, les arômes subtils et l'emballage esthétique ajoutent une dimension sensorielle agréable. Fortement recommandée, cette marque émerge comme un choix incontournable pour ceux recherchant une approche holistique des soins de la peau. Un investissement qui se traduit par une peau saine et éclatante, faisant de cette marque une véritable référence dans le monde des cosmétiques.
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Posted 2 years ago
Facetheory est la seule marque de soin qui a eu un effet positif et durable sur la qualité de ma peau. Je la conseille, la prescrits autour de moi régulièrement. Les produits tiennent leurs promesses contrairement à tout ce que j'ai pu essayer avant. Inutile de vous ruinez, inutile de payer plus cher, inutile de miser sur des emballages plus marketing... Essayez Facetheory, constatez... en tout cas ma peau n'est plus une préoccupation depuis que Facetheory est entré dans ma vie 😀 quasiment 30 ans de complexes maintenant derrière moi. Je vie tellement mieux, mille millions de mercis.
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Posted 2 years ago
I love this product & I would also rate the customer service 100%
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Posted 2 years ago
I had used many creams for dry skin but never got one that left my skin feeling hydrated. These creams are perfect for my skin. I no longer have to keep reapplying and no longer have that odry tight feeling. I will be reordering again very soon.
Helpful Report
Posted 2 years ago
I have been buying facetheory products for a couple of years and have never been disappointed!
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Posted 2 years ago
I'd highly recommend them their products are amazing
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Posted 2 years ago
Très bon produit, naturel de qualité, ma routine skincare depuis plusieurs années
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Posted 2 years ago
Não recebi o meu pedido e já passou muito tempo desde que fiz a encomenda Agradeço a vossa informação Obrigado
Helpful Report
Posted 2 years ago
Olá Lamentamos saber que seu pedido não chegou. Eu entendo o quão frustrante isso deve ser para você. Pedi à nossa equipe de atendimento ao cliente que analisasse isso para você. Mais uma vez, muitas desculpas pelo atraso. Obrigado Facetheory
Posted 2 years ago
Super produits clean !
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Posted 2 years ago
As always reliable quality products
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Posted 2 years ago
Les produits Facetheory sont tout simplement exceptionnels !! J'ai été bluffée par leur efficacité, à la hauteur et même plus, de certaines marques extrêmement chères, les promesses de résultat sont tenues. Enfin une gamme cosmétique qui nous fait payer uniquement la qualité des composants et pas un marketing coûteux et inutile. Et un plus incontournable pour moi, des produits certifié Cruelty free, et sans composants nocifs.
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Posted 2 years ago
I am happy with the product.Do you have a day cream
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Posted 2 years ago
I love this brand
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Posted 2 years ago
I have used multiple bottles of Exaglow now and I don’t see much difference. I even don’t know if it has done anything to my skin
Helpful Report
Posted 2 years ago
Hi, Thank you for your feedback and I'm sorry to hear you did not get the results you were hoping for. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Shamiso
Posted 2 years ago
Facetheory is rated 4.7 based on 38,024 reviews