Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,043 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,043 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, good product information.”

Helpful Report

Posted 3 years ago

“Love it! Practically every product I got is amazing. I've tried already few different face wah creams, serums, toner and eye and face creams. Every product is just incredible, I can literally see difference after few days off regular using. And they last ages, bit over 3 months. My favourite so far is Vitamin C face wash, serum and day cream. In short time my skin tone even up and my skin is brighter, fine lines under my eyes smoother. Retinol 3% and collagen serum are amazing too. Eye cream is alright to moisturise under make up but I think Vitamin C cream did better job on my dark circles so will stick to this one.”

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Posted 3 years ago

“Great company, products and rewards. Excellent products at affordable prices.”

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Posted 3 years ago

“I was pleasantly surprised by how good this product is ,will definitely be purchasing again”

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Posted 3 years ago

“I loved the customisable feature, it was really helpful when trying to pick out what products to get. Will definitely buy again.”

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Posted 3 years ago

“Good value for money, products all come in glass jars which is far more sustainable and can be recycled and reused, products are all really good quality and effective.”

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Posted 3 years ago

“Bon produit, a sauvé ma peau. Atténue les boutons, les cicatrices. Je recommande a 100%”

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Posted 3 years ago

“Love all the products I have used. I usually use a product and then get bored & switch but with facetheory products I’ve noticed my acne prone skin has been much clearer (using Azelaic acid serum and Porebright serum N20) so I’ve re brought and stuck to these products as well as switching between different moisturisers. The price is great and delivery is really quick.”

Helpful Report

Posted 3 years ago

“Pas d’odeur particulière. J’aime la sensation de fraîcheur. Pas de contre indication suite à ma sensibilité et ma rosacee. Ma peau est belle au réveil. Je recommande.”

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Posted 3 years ago

“Great products. Simple, no-nonsense but they get results. Love the packaging. Been experimenting with different products, especially serums, and have not been dissapointed with anything so far. Love this brand!”

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Posted 3 years ago

“Great product, fantastic customer service and quick delivery.”

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Posted 3 years ago

“Love facetheory products! I've tried many now with my favourite being their Bakuluronic Moisturiser which I find to be a great alternative to regular retinol creams which have been too harsh on my sensitive skin and their Amil-C Whip with SPF 30. Its great to have a light moisturiser with added SPF. I've even got my mum using some products now, she loves the Relaxing Night Cream and finds the light lavender scent helps her fall asleep. The added bonus is that the products are not tested on animals which would be a bit of a deal breaker for me when choosing skincare. I've had no problems with customer service or delivery either. All in all a great line of products”

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Posted 3 years ago

“Nice to have "green" replacements for Clinique products and not pay a fortune to enjoy helping the environment. Also, and most important cleanser, serum and moisturiser appear to be good for my aged (nearly 77) skin.”

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Posted 3 years ago

“Great products, good value for money and wonderful service. Hope it stays this way.”

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Posted 3 years ago

“Parfait, à l'écoute de leurs clients, j'ai toujours eu une réponse rapide”

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Posted 3 years ago

“Products Dried out my face and created new moles.”

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Posted 3 years ago

Hi, We are so sorry to hear that you had a reaction. There are many elements that can increase sensitivity or cause irritation. I have asked customer service to check this for you and to get in touch via email. Thanks, Facetheory Team -------

Posted 3 years ago

“I love all the products I've tested and the very fast shipping”

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Posted 3 years ago

“Brilliant product, evens skin tone/helps with spots. Great service providers and speedy delivery”

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Posted 3 years ago

“Very happy with the products, have been using them for several years now :)”

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Posted 3 years ago

“Absolutely in love with all the products I have tried from FaceTheory, specially the Oil Control Set, the Amil C-Whip spf 30 and the Bioactive Lipbalm LP1. Truly recommended!!!”

Helpful Report

Posted 3 years ago

Facetheory is rated 4.7 based on 38,043 reviews