Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,039 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,039 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant .. helps my excema”

Helpful Report

Posted 3 years ago

“Since I'm using the products of the facetheory, my acne prone skin has totally improved. All time fave is the acid cleanser based on triple acids ( don't know the number of the product, with a light blue colored label on it) Also the serum with niacinamide and hyaluronic acid have also been a game change, especially the new product chemical Peeling bha , highly recommended !”

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Posted 3 years ago

“i’ve been using the C2 clarifying cleanser for about a year now and it’s my absolute favourite thing!! it’s really cleared up my oil and acne, i had tried everything and had lost all hope until i found this brand - it’s amazing!”

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Posted 3 years ago

“Unquestionable very high standards in skin products formulation. Love their products.”

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Posted 3 years ago

“It is the first brand that I am actually sticking with ! I love their product and ethics. The only time I wasn't satisfied with a product I got my money back a couple of days later !”

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Posted 3 years ago

“Great products with an impressive company ethos. I'm using products I love without damaging my skin or the environment. I've converted all my skincare over to facetheory and I will never go back!”

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Posted 3 years ago

“My skin is clear and fresh looking. No need to wear makeup.”

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Posted 3 years ago

“Très bons produits et a prix raisonnables”

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Posted 3 years ago

“Dosent do anything for my skin , still dosent feel moisturised enough”

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Posted 3 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 3 years ago

“Die erste Lieferung hat etwas lange gedauert, aber die zweite ging schneller. Das ich ein zweitesmal bestellt habe, sollte zeigen, dass ich mit den Produkten an sich sehr zufrieden bin. Habe normalerweise sehr Ölige Haut und mit der OilcontrolSerie habe ich das ganze mittlerweile ganz gut im Griff.”

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Posted 3 years ago

“Face Theory is definitely my favourite skincare brand now. They make products with fantastic ingredients at affordable prices. I also love how sustainable their packaging is and how clean the ingredients are.”

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Posted 3 years ago

“I have gotten a lot of face theory products and all I can say is I’m stuck with face theory for life! I have also referred a lot of my friends.”

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Posted 3 years ago

“Lange Lieferzeiten, Ware an sich OK!”

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Posted 3 years ago

“I have so far been very impressed in the quick recovery of my skin using this skin care. I am literally obsessed with it. The feel of my skin, the scent and the visible difference is fantastic.”

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Posted 3 years ago

“Nous sommes le 19 janvier 2023. J’ai passé une commande de plus de 80€ le 20 décembre 2022. Je n ai pas reçu ma commande !! Aucune réponse à mes messages !! A FUIR”

Helpful Report

Posted 3 years ago

Bonjour Nous sommes désolés d'apprendre que votre commande n'est pas arrivée. Je comprends à quel point cela doit être frustrant pour vous. Nous n'avions pas l'intention que cela se produise, cependant, les coursiers connaissent encore des retards en raison de covid et d'autres événements nationaux et internationaux. J'ai demandé au service client de vérifier cela pour vous et de vous contacter par e-mail. Encore mille excuses pour le retard. Merci Facetheory

Posted 3 years ago

“I was disappointed that the reusable makeup remover cloths (which I have given as presents) had no reference to Facetheory anywhere - completely anonymous product. Seems a wasted opportunity!”

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Posted 3 years ago

“I haven’t been using it for very long yet but so far it is very satisfying to use. I particularly like the cleanser, which makes my day start really well.”

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Posted 3 years ago

“I bought the Amil C Whip light moisturiser.its light,soft on my skin.A little goes along way.I will be purchasing this product again.great price great product”

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Posted 3 years ago

“Leider kam die Ware von zwei Bestellungen nicht an. Wie soll ich daher etwas bewerten können? Sorry”

Helpful Report

Posted 3 years ago

Hi Es tut uns leid zu hören, dass Sie Ihre Bestellung noch nicht erhalten haben. Ich verstehe, wie frustrierend das für Sie sein muss. Ich habe den Kundendienst gebeten, dies für Sie zu überprüfen und sich per E-Mail mit Ihnen in Verbindung zu setzen. Vielen Dank, Facetheory Team

Posted 3 years ago

“Top Products! My Order was in 4 days here in Switzerland ! Very happy with Facetheory 👌🏼”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,039 reviews