Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,039 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,039 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love all of their products, customer service is great, vegan and a UK firm!”

Helpful Report

Posted 3 years ago

“I'm obsessed with this brand everything I use on my face is facetheory and all my skin problems are non existent as long as I keep using. The price makes it very accessible too and easy to try new products. 100% recommended”

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Posted 3 years ago

“Very effective and skin friendly products. Excellent customer service and moreover reasonable prices to what you get as a customer experience. Thank you”

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Posted 3 years ago

“Delivery has always been quick, customer service helpful and the products are lovely. All my skincare is now facetheory and I've been recommending them too.”

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Posted 3 years ago

“Amazing customer service and brilliant products!”

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Posted 3 years ago

“With so many products available to choose from it helped me to fill in the online skin care profile so as to be able to create a skincare regime specifically for me .”

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Posted 3 years ago

“Great products, natural quality.”

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Posted 3 years ago

“Absolutely love this brand, its my all time favorite. All the products look, feel, and work amazing- they are perfect without any downsides and do exactly what the product intends to do- QUICKLY. They have tons of products for different uses / skin types, and they're all high quality and very concentrated. Ive always had trouble finding the right skincare products and I came across this brand and immediately recognized improvement within a few uses. 10/10.”

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Posted 3 years ago

“Die besten Produkte die ich jemals hatte. Werde nichts anderes mehr verwenden”

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Posted 3 years ago

“The cream has really helped with my blackheads and pores. The blackheads on my chin and forehead are almost invisible. I can still see some on my nose but they are better. It feels really smooth and silky on my skin and hasn’t irritated it at all. I’d just recommend a good moisturiser for after.”

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Posted 3 years ago

“commande jamais reçue à ce jour”

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Posted 3 years ago

Salut, Il est toujours prioritaire d'offrir une expérience fluide à nos clients, et nous sommes désolés d'avoir échoué. Nous pouvons voir ici qu'un membre de notre équipe vous a aidé à résoudre ce problème. N'hésitez pas à contacter notre équipe de service client si nous pouvons faire autre chose pour vous. Merci, Facetheory Team

Posted 3 years ago

“Amazing!!! Why have I not found this skin saving company earlier?? I have peri-menopausal skin that is also partially combination and dehydrated. Other companies make the products more with a gel base for my skin type, or too greasy, been paying ALOT of money over the years for results that I've never been happy with. From the first use, my skin has never been happier with these products! My make up sits beautifully, and just wears so well all day. Don't even get me started on the unbelievable value for money! Facetheory, whatever you're doing, keep doing it!!!”

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Posted 3 years ago

“This review is for the shipping and packaging. Everything arrived in the best condition and very well prepared. I will try to come back with a review for the products.”

Facetheory 5 star review on 16th January 2023

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Posted 3 years ago

“I love my products”

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Posted 3 years ago

“Products are of a high quality, and smell great. They cleared up my skin in no time, and its in the best state its been in in a while! I have sensitive skin also, and regardless, it still works a treat. I recommend. 10/10!”

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Posted 3 years ago

“The Rose Hip Oil is lovely. Rich and Hydrating. I find it is good for the face and body. Also bought an eye cream which is cooling and creamy. Both products are very good value.”

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Posted 3 years ago

“So far so good, new to using this product however I built my routine and to be honest my skin hasn’t felt so clean and cleaned in such a long time! I am hoping to see further improvements and the months go by. Before and after photos, a few weeks of using”

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Posted 3 years ago

“Only been using the cleanser for a couple of weeks but seems to have made my skin smoother and absolutely no irritation”

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Posted 3 years ago

“Super fast delivery! Great value for money too, the products last ages and there’s always discounts. My favourite skin care brand!”

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Posted 3 years ago

“Really happy with products - excellent quality and value”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,039 reviews