Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,228 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,228 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love this product, I've finally found one that's suits my skin and there is a difference after 3 weeks, it leaves your skin with a beautiful glow, both my sister and friend have also purchased the Ultimate Package since I got it!”

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Posted 3 years ago

“I have used a selection of your products now and I have been extremely happy with all of the - they do exactly what they say they will do while at the same time being gentle and smelling delicious. I love the glass jars and containers and am happy with how well packaged and prompt delivery is. All in all I shall definitely be buying more products. ❤️”

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Posted 3 years ago

“Die Bakuluronic Feuchtigkeitscreme M1 zieht sehr schnell ein und macht die Haut super weich ohne zu fetten.”

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Posted 3 years ago

“I dont really have a clue when it comes to skin care. I have quite sensitive skin, and when it comes to using products such as face soaps and moisturisers im generally quite apprehensive as they can make my skin dry, sore and itchy. However a few years back I came across this company and decided to give it a try. I I have made a number of purchases from face theory now, face wash, toner, cleansers and a variety of serums and moisturises. I have had no issue with any of the products they have all left my skin feeling much better than before. I would definitely recomend!”

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Posted 3 years ago

“I've been using this product for two weeks and my skin feels and looks so much better. Will definitely buy again. I wish I had taken a before picture!”

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Posted 3 years ago

“Die Produkte haben mir wirklich sehr geholfen und ich benutze die Produkte immer noch und bin stolze Kundin ☺️”

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Posted 3 years ago

“So far haven’t seen much of a effect..”

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Posted 3 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks

Posted 3 years ago

“Can see a slight improvement, to area's of my face. I have only been using the product for a short period of time. Will need a little longer to see if there is significant changes.”

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Posted 3 years ago

“This was my first order and I am delighted with both the service and the products. The delivery was prompt and my items were nicely packaged. The products are high quality. I will be making more purchases. Great..”

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Posted 3 years ago

“Great company, value for money and excellent products”

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Posted 3 years ago

“Cosmetics that I fell in love with as soon as I opened the first jar.”

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Posted 3 years ago

“Bestellung ist nicht angekommen !”

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Posted 3 years ago

Hallo Es tut uns leid zu hören, dass Ihre Bestellung nicht eingetroffen ist. Ich verstehe, wie frustrierend das für Sie sein muss. Wir hatten nicht beabsichtigt, dass dies geschieht, aber Kuriere haben immer noch einige Verzögerungen aufgrund von Covid und anderen nationalen und internationalen Ereignissen. Ich habe dies an unseren Kundenservice weitergeleitet, der sich per E-Mail mit Ihnen in Verbindung setzen wird. Nochmals, viele Entschuldigungen für die Verzögerung. Danke Facetheory Team

Posted 3 years ago

“Ordered again. To me the product is very good and the price ok. No disturbing chemicals and ingredients that are known to be effective.”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“I have recently started using Facetheory products and I have been blown away with the improvement in my skin - I can’t wait to try new products!”

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Posted 3 years ago

“The night cream works very well, I keep ordering it for a few years now but I'm wondering why it has a different consistency from time to time. Sometimes it's thick and not very absorbable and sometimes it's more liquidy...”

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Posted 3 years ago

“The best one ever”

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Posted 3 years ago

“very pleased ofthe products i've ordered”

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Posted 3 years ago

“My all favorite product is their retinol serum renagacalm. But the brand is a little bit expensive.”

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Posted 3 years ago

“Really pleased”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,228 reviews