Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,039 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,039 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pas reçu le produit”

Helpful Report

Posted 3 years ago

“I love FaceTheory! I was looking for organic and green packaging and FaceTheory is that and more. I was having some difficulty with determining how to choose the right products for my skin care routine. First of all, FaceTheory responded back, visited with me with patience and knowledge. I even get comments about how my skin looks! If you haven't tried this, call right now!”

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Posted 3 years ago

“Phenomenally quick delivery, I ordered late one afternoon and it arrived the next day. Fantastic, as always.”

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Posted 3 years ago

“Tha cream is lovely and smoth”

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Posted 3 years ago

“I would recommend face theory,a fantastic customer service”

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Posted 3 years ago

“Items arrived, well pleased will definitely use again 😀”

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Posted 3 years ago

“A beautiful cream, a great smell and it absorbs quickly and not greasy”

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Posted 3 years ago

“Excellent products and customer service”

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Posted 3 years ago

“I’ve been using the rosehip oil now for 3 weeks and my skin feels great. I have major issues with breakouts around my chin usually but not with this product. Super hydrating too.”

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Posted 3 years ago

“Absolutely love”

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Posted 3 years ago

“Excellent products that really work at great price points!”

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Posted 3 years ago

“Love all the products. I indulged in a range for mature skin. The glycolacsal solution is excellent for exfoliating and the hyflecta and polypep collagen boosting serums are excellent for dry winter faces. Too early to say if Regnacalm serum will repair the ravages of time but fingers crossed! Love the relaxing night cream.. super rich so only a tiny amount needed, same with Amil C-Whip. All products excellent value and quality. I'm now your devoted fan 😉💖 ( oh, and the Vitamin C cleanser is outstanding 🥰).. I'm going to need a bigger bathroom cabinet! See pic”

Facetheory 5 star review on 1st February 2023

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Posted 3 years ago

“Love these products! Great quality, price and nice packaging.”

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Posted 3 years ago

“Since I was a teenager, I have struggled with redness, bumpy forehead and angry pimples that have always left marks. My skin is also thin and sensitive and you can see small superficial blood vessels on my face (especially when I'm not wearing make-up.) It has felt difficult because it has affected how I look at myself and how I feel about myself. So much overthinking about my skin that it had given me anxiety and I had also tried so many different skin care brands hoping to improve my skin. Sometimes it got a little better, but then it got even worse. It's really hard to find what can work and it takes a while for the skin to get used to new products. If you have finally found something that seems to work, you must continue with it in order to draw a conclusion. I have been using facetheory products for about a year now and I started getting used to the products slowly. Their products are, among other things, vegan, paraben-free and contain powerful activities. So, my skin has improved so much during this time. Less red, clearer skin and acne marks are clearly reduced. Even the knots on the forehead are almost completely gone! I can now go without makeup and actually feel comfortable in it, which I didn't think was possible. I felt very bad about my skin and I know a lot of people do. But, what people should not forget is that your appearance says absolutely nothing about who you are. It doesn't define who you really are. There is help for problem skin, it may take time but it is worth it when you have finally found the right skin care. I love facetheory.”

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Posted 3 years ago

“Very happy with all products.my daughter also uses face theory products... and she is hard to please! Will definitely be reordering”

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Posted 3 years ago

“Desde que descubrí la marca hace año y medio no he vuelto a utilizar otro producto en el rostro. La calidad de los productos es muy buena y el precio muy competitivo. Notas resultados desde los primeros usos. Nunca había tenido tan bien la piel y había probado muchísimas otras marcas. Los recomiendo sin ninguna duda.”

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Posted 3 years ago

“Le site est facile à utiliser, néanmoins j'ai reçu mon colis tardivement. La livraison s'est mal déroulée. Pour le moment je n'ai pas de résultats , je suis extrêmement déçue.”

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Posted 3 years ago

Bonjour, Il est toujours prioritaire d'offrir une expérience fluide à nos clients, et nous sommes désolés d'avoir échoué. J'ai transmis vos commentaires à notre équipe d'expérience. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et que vous ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Facetheory Team

Posted 3 years ago

“Habe meine Bestellung nicht bekommen”

Helpful Report

Posted 3 years ago

Hi Es tut uns leid zu hören, dass Ihre Bestellung nicht eingetroffen ist. Ich verstehe, wie frustrierend das für Sie sein muss. Wir hatten nicht beabsichtigt, dass dies geschieht, aber Kuriere haben immer noch einige Verzögerungen aufgrund von Covid und anderen nationalen und internationalen Ereignissen. Wenn Sie sich die Sendungsverfolgung der ursprünglichen Bestellung ansehen, ist sie jetzt zur Lieferung bereit. Nochmals, viele Entschuldigungen für die Verzögerung. Vielen Dank Facetheory-Team

Posted 3 years ago

“Wouldn't use anything else on my face love these products”

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Posted 3 years ago

“Very good quality”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,039 reviews