Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,142 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am 28 and I have suffered with adult acne for 4 years now. My active spots have calmed a lot but I am left with a lot of red scaring. I have spent a lot of money on Microneedling, chemical peels & skincare products but never really seeing the results I wanted. I have only been using face theory for 3 weeks and I have been astonished that my spots started clearing over night & my red scaring is going down bit by bit everyday. I have never used products before that have instantly had such an effect and I’m not embarrassed leaving the house with no makeup, just from 3 weeks of using these products. I am excited to see what the results will be in a few months. I bought; 1) AHA & BHA exfoliating cleanser mandarin (makes my skin feel so soft & fresh), 2) Replenamist Hydrating Toner 3) Blemicalm Azelaic Acid serum, 4) Retinol Firming Moisturiser 0.2% & 5) Glow-C Daily Moisturiser SPF 30. I bought this all in a bundle and cost me £61 which is amazing for 5 products. I can’t recommend these products enough, I will be sticking to these religiously morning & night.”

Helpful Report

(English) - Posted 1 year ago

“Produits de qualité, avec un très bon rapport qualité-prix. Et chose importante à mes yeux : non testés sur les animaux et approuvés par la Peta.”

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(English) - Posted 1 year ago

“Ce sont vraiment des produits de qualité! Ma peau est sensiblement différente!!”

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(English) - Posted 1 year ago

“Produits très satisfaisants”

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(English) - Posted 1 year ago

“Just started using this. So far so good but can't give a proper review on the products just yet as I haven't used it long enough to see results. The delivery was good and well packaged and information for each product was great - easy to find and read and lots on each one.”

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(English) - Posted 1 year ago

“After trying numerous products, I've finally found one that truly works for me. I purchased the plumping serum, face moisturizer, and the double glow scrub. To be honest, I'm not fond of the smell of the scrub and the moisturiser, but the results are incredible. Initially, I didn't notice the glow, but my colleagues at work began asking what I was doing differently because my skin looks so radiant. I highly recommend Face Theory; their products really deliver results!”

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(English) - Posted 1 year ago

“Prodotti eccezionali”

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(English) - Posted 1 year ago

“I love Facetheory products but I finally got some of the products in the new packaging and they are a nightmare! These new bottles/tubes don't stand. Some can't be easily open ie the foil cover pierced, it's suggested you use a toothpick. It feels like not one person handled any of these products before they went into production.”

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(English) - Posted 1 year ago

“Great products. I have been a customer for some time and am very happy with everything purchased. Will continue to be a customer.”

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(English) - Posted 1 year ago

“Great company. Fast delivery. Thanks”

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(English) - Posted 1 year ago

“Whenever I need a bottle of Rosehip, I always get mine from Face Theory! The size of the bottle makes it amazingly good value for money and it’s cold pressed so smells amazing! Highly recommend”

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(English) - Posted 1 year ago

“I really like cosmetics, but it's a shame that you changed the appearance of the packaging, now it's much harder to distinguish which cream is which, you need to read carefully.”

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(English) - Posted 1 year ago

“Sorry but I’m not a huge fan of the newly rebranded products and packaging. I really liked products as they were, shame it has changed and not for the better. Gone are the glass jars, so Much easier than the new pump ones, nothing left behind.”

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(English) - Posted 1 year ago

“I love facetheory products! They make my face feel wonderful! They don’t take away the fine lines away as much as I would like! I’m not a massive fan of the new packaging as I personally found the old packaging easier when in a rush as I knew what colour did what. However, saying that it does look more expensive so it’s just personal preference with the colour association.”

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(English) - Posted 1 year ago

“The Polypep Collagen Boosting Serum S8 PRO seems to be very good for my dry to normal skin. I like the texture and it seems better if I mix it with my moisturizer. The bottle has a tiny ring on the top so you dont spill as you pull the pipette. I love it!”

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(English) - Posted 1 year ago

“All perfect”

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(English) - Posted 1 year ago

“I bought the neck serum and it’s fantastic. Will definitely buy again .”

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(English) - Posted 1 year ago

“I have been a fan of Facetheory for about 6 years now. I love the formulas and the shopping process. I also share the philosophy of the company and the price ranges (I dont believe that more expensive is better always!)”

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(English) - Posted 1 year ago

“Great product great service”

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(English) - Posted 1 year ago

“Mi aspettavo di più sinceramente per il costo che ho speso Lo uso 3 volte al gg avvolte anche 4 ma non ci sono risultati peccato”

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(English) - Posted 1 year ago

Ciao, Grazie per il tuo feedback sul nostro I tempi per vedere i risultati dell'olio di squalano variano molto tra gli utenti. Mentre alcuni segnalano miglioramenti nell'idratazione e nella consistenza della pelle entro pochi giorni, altri suggeriscono che benefici significativi, come gli effetti anti-invecchiamento, potrebbero richiedere diverse settimane o addirittura mesi di utilizzo costante. Due settimane di utilizzo, come hai sperimentato, potrebbero non essere sufficienti per tutti per notare cambiamenti sostanziali. Cordiali saluti, Team Facetheory

Posted 1 year ago

Facetheory is rated 4.7 based on 38,142 reviews