Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,012 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been looking for good skincare, and finally, iv found it 😁😁 I am super happy with my purchases and all the products I've tried. I have seen significant results since I started using Facetheory products. Will definitely recommend 👌”

Helpful Report

(English) - Posted 1 year ago

“I am satisfied”

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(English) - Posted 1 year ago

“Bon produit, juste les crèmes anti âge un peu trop grasse”

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(French) - Posted 1 year ago

“Je suis très contente d'avoir découvert vos produits”

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(French) - Posted 1 year ago

“Big fan of Facetheory, I love the clean non toxic quality, the wonderful, yet simple to navigate, range of targeted products, and the truly environmentally conscious packaging which is what attracted my attention in the first place.”

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(French) - Posted 1 year ago

“Très déçu”

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(English) - Posted 1 year ago

“It seem's to be a very natural products ans I like the simple and not expensive and luxury containers”

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(English) - Posted 1 year ago

“Bons produits la livraison était un peu longue!!! Quel est le meilleur hydratant peau sèche et rides….merci”

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(French) - Posted 1 year ago

“I have been using your products with no change to my problem skin.”

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Posted 1 year ago

“For me the products dont work. I feel they sit on the skin, rather than penetrate it and don't have a pleasant smell. They did not live up to the expectation I head based on the clever marketing.”

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(English) - Posted 1 year ago

“Love Facetheory products, reasonanble price with good results”

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(English) - Posted 1 year ago

“Bonjour j’adorais Facetheory avant , mais depuis le changement d’image et de packaging, je n’ai plus aucun historique en tant que cliente et j’ai perdu tous mes points fidélité.”

Helpful Report

(French) - Posted 1 year ago

“Tengo piel grasa con tendencia acneica, y la única cosmética que me ha ido súper bien es la de Facetheory. Muy muy contenta y he probado muchas marcas 😍”

Helpful Report

(English) - Posted 1 year ago

“Shipping and communication with company absolutely great! Wonderful product (don't usually wrote reviews, but thought I should with this one!). I have mostly dry, sensitive, acne prone skin. Thirty two and noticing fine lines. Been using for less than a month and have seen improvement in my dry skin not being so dry! Fine lines are smoothing. Has not broken me out whatsoever! Stellar product. Will be ordering again and looking into more of their products!”

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(Deutsch) - Posted 1 year ago

“Good Products with affordable prices, i like it😉”

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(English) - Posted 1 year ago

“I love the serums especially. My skin feels healthy and deeply nourished. I also like buying from a small company that takes quality seriously.”

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(French) - Posted 1 year ago

“J’adore Facetheory sur la base de produits avec peu d’ingrédients et de bons ingrédients 😊”

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(French) - Posted 1 year ago

“Très bonne marque que j'utilise depuis plusieurs années, la qualité de la peau s'est vraiment améliorée.”

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(French) - Posted 1 year ago

“Good products for people, for animals and for the environment. I suggest this brand”

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(English) - Posted 1 year ago

“WOW!! Absolutely shocked by the results. I have suffered for my years with the acne on my shoulders and bottom. After years of expensive creams and antibiotics from the dermatologist, I was shocked to finally see results from here. Honestly will be purchasing again”

Helpful Report

(French) - Posted 1 year ago

Facetheory is rated 4.7 based on 38,012 reviews