Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,208 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,208 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Tell us how Facetheory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Non è arrivato nessun prodotto a destinazione”

Helpful Report

(English) - Posted 1 year ago

“My dermatologist recommened me face theory”

Helpful Report

(English) - Posted 1 year ago

“Delikatny, łatwo wchłaniający się krem,lagodzi skórę i podraznienia.Gorąco polecam”

Helpful Report

(English) - Posted 1 year ago

“Gute Produkte 👍 ich habe nicht erwartet dass es so gut funktioniert.vilen dank”

Helpful Report

(English) - Posted 1 year ago

“I've never used oil cleanser before but with middle aging dry skin decided to try. Using it by instructions which is a couple of drops on dry skin was dragging horribly and I'd have used the bottle up in weeks to avoid the dragging. Applying to wet face- much better. Face feels clean after use and isn't drying my skin hard to tell if any improvement though. Visually no change. I'd use again but hasn't set my world on fire.”

Helpful Report

(English) - Posted 1 year ago

“Facetheory was recommended by my friend and am throughly thrilled with the results. I can see that my marks have faded considerably of just using product after 4 weeks. Definately recommend to my family and friends.”

Helpful Report

(English) - Posted 1 year ago

“Love these products. I have tried many products, some very expensive. I have very dry, mature skin these products work so well for me”

Helpful Report

(English) - Posted 1 year ago

“Don’t like the new products or the packaging. You no longer sell the gel cleanser that I loved and I don’t like cream cleansers. Unfortunately I won’t be purchasing from you again. I have now found a better cleanser with another company so will be moving over to their products. Such a shame.”

Helpful Report

(English) - Posted 1 year ago

“Superb products as always Concentrated and trully work”

Helpful Report

(English) - Posted 1 year ago

“Really love Facetheory's products! They're good quality for affordable prices and have made my skin happier and healthier. I also really appreciate the simplicity of product choice, without too many options and with good customer service that gives simple reccomendations without over-selling products. I've bought things both for myself and my mom and we're both very satisfied. Though I did like the old packaging more... the new one doesn't have the colours to differentiate the products so it's harder to tell them apart on the bathroom shelf!”

Helpful Report

(English) - Posted 1 year ago

“I’m not sure why they decided to change the packaging. I’ve been using this product for a long time and really like it. However, the new packaging feels messy, and I really don't like it.”

Helpful Report

(English) - Posted 1 year ago

“Depuis le changement de packaging, certaines formules ont changé et c'est moins agréable/efficace. Délais de livraison longs (merci le Brexit...).”

Helpful Report

(English) - Posted 1 year ago

“Super cosmetic. Very fast delivery.”

Helpful Report

(English) - Posted 1 year ago

“MARAVILLOSO!”

Helpful Report

(English) - Posted 1 year ago

“Best cosmetic brand ever. Products are nice on my skin- clean and nasty-free. Well priced and I love the design of the new branding. Would love to see more body stuff in bigger bottles- haven’t bought body stuff yet as it seems to come in the same sizes/prices as the face stuff and I think I would go through it too quickly!”

Helpful Report

(English) - Posted 1 year ago

“Sehr zufrieden”

Helpful Report

(English) - Posted 1 year ago

“I’ve only been using my Facetheory products for a week so i cannot say I see any major difference yet. However, I have to say that both the retinol serum and cream are very pleasant to use and leave no irritation whatsoever. I also noticed a healthy glow after just one application.”

Helpful Report

(English) - Posted 1 year ago

“It's my first time using this product range, so far I am very happy & impressed with the product I purchased; the serum for pigmentation. I shall definitely be purchasing from the fantastic range of products that is there for my skin type. Thank you.”

Helpful Report

(English) - Posted 1 year ago

“Las cremas son ideales y dejan la piel genial. Pero ojalá llevarán protección solar.”

Helpful Report

(English) - Posted 1 year ago

“Una marca genial con productos de origen natural y cruelty free que cumple con lo que promete y a unos precios muy buenos.”

Helpful Report

(English) - Posted 1 year ago

Facetheory is rated 4.7 based on 38,208 reviews