Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,223 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,223 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic products. I can see an improvement in my skin already.”

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Posted 2 years ago

“I love face theory products, and they are promptly.”

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Posted 2 years ago

“Je l'utilise depuis 1 mois et aucuns résultats. L'odeur n'est pas très bonne. Tant pis pour moi J'aimerais être rembourser de mon produit si possible. Merci”

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Posted 2 years ago

Bonjour, Merci pour votre retour et je suis désolé d'apprendre que le produit n'a pas répondu à vos attentes. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Équipe Facetheory

Posted 2 years ago

“I love the face cleanser. It's foams up and cleans my face thoroughly but gently ...and it smells gorgeous! The daily moisturise is great too. Non greasy and easily absorbed.”

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Posted 2 years ago

“There is something special about these products that means they really work.”

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Posted 2 years ago

“I recently switched to Facetheory and have only been using it for a short time. But I am very impressed and happy with my new skincare routine.”

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Posted 2 years ago

“Face feels clearer and smoother”

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Posted 2 years ago

“Excellent products and superb customer service. I didn't get on with one of the products, it wasn't suitable for my skin, and they arranged a replacement with a serum of my choice. Highly recommended.”

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Posted 2 years ago

“I really like the products of facetheory. It suits my skin well, going easily into the skin. Nice packages, no double bottoms and as good as possible for the planet.”

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Posted 2 years ago

“Ingredients not in the recipe”

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Posted 2 years ago

“Livraison rapide des produits. Après un mois d'utilisation, je n'ai pas vraiment vu de résultat visible.”

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Posted 2 years ago

“I have been using facetheory products for a couple of years now . And all I can say is that after using the day and night moisturiser, eye cream. Scrubs , cleanser and serums have made so much difference on my skin . My skin has gone so clean and softer with no wrinkles and all my spots have disappeared. I would highly recommend any of their products . Good job 👍 facetheory .”

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Posted 2 years ago

“Ich warte leider seit 10 Tagen auf meine Augencreme!”

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Posted 2 years ago

“I am using an established routine as have been using Facetheory for some time. Happy with the quality and love the products, especially like the free gift idea. Prices have gone up, shame the offers are not what they used to be….having said that, hasn’t stopped me buying 😊”

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Posted 2 years ago

“Amazing skincare.Really recommend”

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Posted 2 years ago

“Les produits sont d’excellent qualité très bien tolérés et non irritants, très bien notés sur Yuka, le contenant est en verre. Concernant l’efficacité en quelques jours le teint est clairifié, lissé, les Boutons s’estompent, les taches diminuent. Grand plus, le service client est juste incroyable, réactif et compréhensif (on procèdé à un remboursement pour un produit qui ne me convenait pas). Bref j’adore !!!”

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Posted 2 years ago

“I love Facetheory. They are so affordable and their products are cruelty-free. I buy most of my facial products from them. They help clear up my skin, my face is clear and soft. There is lots of choice depending on your skin type. Scented and unscented products too. I have recommended them to most of my friends and family who have skin problems or want to use a cruelty-free brand.”

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Posted 2 years ago

“Very informative company”

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Posted 2 years ago

“I recently placed an order for a number of products from Facetheory. My skin was so parched and dull from menopause hitting me and I couldn't find any products that made a difference. Someone recommended these, so I ordered a range of products that targeted my problems. I am blown away by how quickly they started to make a difference. It was only 2 days when my skin was noticeably more hydrated and less dull. After 2 weeks it's only getting better, I'm so relieved as I've always taken great care of my skin and it's always been amazing (not bragging just adding context to how it felt for my skin to feel and look so different). I went into early menopause and it was surgically induced, so I didn't have much time to acclimatise. I really thought that was it when it came to my skin, and I'd have to accept the reality of looking 10 years older in the space of a couple of months. Every product I bought from Facetheory is of such a high quality, and I've tried every product under the sun over the years, at the highest price points. The prices here are so reasonable for the quality, and its a reflection of the company ethos to provide value for money. In the current economic climate where every company seems to be ripping customers off, it makes me appreciate this company even more. For anyone reading this who is thinking about ordering for the first time, I'd go for it. For anyone at Facetheory reading this, thank you for what you are doing as it is a job well done!”

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Posted 2 years ago

“I have been using facetheory for years now, l am happy so far.”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,223 reviews