Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,027 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,027 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bonjour j ai bien reçu le colis je suis en court d essaie”

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Posted 2 years ago

“Yes! I finally found an excellent skin care company that provides products that are healthy and work!!! Fast delivery and nice bonus gift! Thank you!”

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Posted 2 years ago

“Good quality products and efficient international shipping & delivery updates.”

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Posted 2 years ago

“The Pro night cream is my holy grail, absolutely love it. Think I am on my 5th or 6th jar now!”

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Posted 2 years ago

“I would recommend everyone but these products they are excellent and affordable .”

Facetheory 5 star review on 12th October 2023

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Posted 2 years ago

“Excellent well priced products in eco-friendly packaging. Prompt delivery times and a great range of products for all skin types. It's my go-to for skincare now after mucking around with a mixture of brands for ages. FT covers pretty much all my needs; a simple routine, products that work, priced right and accessible.”

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Posted 2 years ago

“En globalité, je suis satisfaite des produits commandés dans la routine choisie. Sur trois produits, je suis agréablement surprise et satisfaite par la creme et le serum, un peu moins par la crème nettoyante, mais majoritairement satisfaite !”

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Posted 2 years ago

“LOVE every product I have tried. Shipping was fast as well!”

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Posted 2 years ago

“I first tried Facetheory because I received a discount. I stay with Facetheory because of the great products, great ingredients, customer service & most of all, the results. I feel like my skin has never looked better”

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Posted 2 years ago

“The argan oil came packaged nicely. It also smelt nice. My only problem was the dropper it keeps coming off and it's also spilling out of the dropper.”

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Posted 2 years ago

Hi, Thank you for your feedback and I am sorry to hear that - this is definitely not normal for our products and we will resolve this issue as soon as possible. I have forwarded this to our customer service team who will be in touch with you via email. Facetheory Team

Posted 2 years ago

“Im still using this product twice a day but u haven't noticed any changes. Its only been 2 weeks so will see in another 2/3 weeks times. Bought it based in reviews so let's see how it goes.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“Delicate and nourishing skincare. I love it and keep going back. Good for the planet too, as they think about reducing plastic in their products!”

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Posted 2 years ago

“Very happy with this product. Makes skin feel and appear soft and healthy.”

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Posted 2 years ago

“I loved the creamblushes of facetheory but the colours weren't tagged on every product. The foundation was good from the coulour tones but it's not looking flawless on the skin. It has a cakey look after applying it. I tried it several times.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. I have passed on your feedback to our experience team. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“Love the products and the packaging!”

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Posted 2 years ago

“I've used the products for a while now and i love it.”

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Posted 2 years ago

“Very good shopping experience. Product reviews were very helpful. Shipped quickly. Tracking, especially on US end, was poor.”

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Posted 2 years ago

“Envoi rapide et produit conforme. J'ai été un peu déçue de voir que la formule du produit avait changé. J'avais commandé précédemment le même article et celui ci avait une odeur neutre, ce qui n'est pas le cas de la nouvelle formule (il sent la tarte au citron). Le produit est tout autant efficace et je le recommanderai sans hésiter pour cette raison. Cependant si le choix était donné, je repasserai à la formule précédente.”

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Posted 2 years ago

“Le sérum il tient bien ces promesses, il est incroyable.”

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Posted 2 years ago

“Pour le moment je continue le sérum mais je n ai rien à dire ma peau le tolère très bien moins de boutons acné hormonal Cordialement”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,027 reviews