Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,044 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,044 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bonjour Facetheory, Merci beaucoup pour l'envoi de la lotion C1, l'odeur est enfin celle que j'attendais, c'est parfait. Cordialement. Sophie FONTAINE.”

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Posted 3 years ago

“I ordered over three weeks ago. My package is still at the Evri depot and I can’t get any communication from Evri or face theory. Poor customer service”

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Posted 3 years ago

Hi We are sorry to hear that your order hasn’t arrived. I understand how frustrating this must be for you. We didn’t intend for this to happen, however, couriers are still experiencing some local delays. I have asked customer service to check this for you and to get in touch via email. Again, many apologies for the delay. Thanks Facetheory Team

Posted 3 years ago

“Sono al mio secondo acquisto, soddisfatta di ogni prodotto e della consegna sempre veloce!”

Facetheory 5 star review on 2nd January 2023

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Posted 3 years ago

“I like the moisturiser, you don’t have to use a lot”

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Posted 3 years ago

“Great products and service”

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Posted 3 years ago

“Lovely products at a great price.”

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Posted 3 years ago

“I am 41 and still having problems with clocked pores, large pores and pimples. I have been using Facetheory products since the beginning of 2022 and my skin has never been better. I cannot even recommend the favorite products as I have ordered so many and am using them just according to what my gut tells me :)”

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Posted 3 years ago

“Produit de bonnes qualité à des prix très accesible. Ca me permet d'avoir accès à des produits type rétinol, acide hyaluronique etc. Le nettoyant visage C2 pro est parfait pour mon type de peau, il nettoie sans agresser. Et la crème de nuit l'acide hyaluronique et à la lavande est devenue ma crème fétiche du soir.”

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Posted 3 years ago

“Très bonne marque vegan qui plus est . Un SAV très a l'écoute ce qui est important si on a comme moi des intolérances et autres problématiques derm. on vous rembourses ou vous conseille pour un échange . Les produits sont réellement efficaces . Je suis devenu fan absolu de serum depuis que je connais facetheory.”

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Posted 3 years ago

“12345678910”

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Posted 3 years ago

“love the products and service”

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Posted 3 years ago

“Fast service and shipping, price is good in proportion!”

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Posted 3 years ago

“Really like the creams that were recommended by you for my skin type they sink in and are not greasy will be ordering again”

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Posted 3 years ago

“I’m 55 years old and very picky about my face products, I’ve been using Face Theory products for over a year now and I’ve loved all the products I’ve tried, especially the retinol and vitamin C serums along with the retinol hand cream. Good quality and affordable, give their products a try and you won’t be disappointed.”

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Posted 3 years ago

“Brilliant products I had dermatitis on my face, a combination of using cleanser, vitamin c cream day and night cream has cleared it up, very gentle on skin no harsh chemicals, would recommend will never go back to using other products”

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Posted 3 years ago

“I have been using Ocuwake eye cream, this was a repeat buy. The area around my eyes has improved and helped with the appearance. Great small company with ethics and sustainability and great value for money.”

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Posted 3 years ago

“Really happy with the product will be buying again”

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Posted 3 years ago

“Absolutely in love with my products”

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Posted 3 years ago

“I love this product, I buy it over and over. Leaves my dry patches on my face, a thing of the past. It’s not too greasy, no real smell. I use it day and night.”

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Posted 3 years ago

“I only buy facetheory products now. I had rosacea and ance spots that has gone all I g G ace is pores and some scars. Although, most of my pores has closed around my temple buy my cheeks are still visible. I get no irritation from products now. People always comment on my skin and say how good it looks now. I do have a routine with these products. To do results you do have to be patient and let your skin get used to the products. I use, cleanser, toner, serum one for day and one for night and night cream and day cream.”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,044 reviews