Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,036 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,036 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Tell us how Facetheory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality, great value for money. and service & delivery excellent”

Helpful Report

Posted 2 years ago

“Livraison dans les temps et produits bien emballés. En terme de résultats, je suis très déçue, après 1mois d'utilisation quotidienne, aucun changement sur ma peau, toujours autant de points noirs et mes dilatés. Seul bénéfice : moins de brillance... Je ne commanderai pas de nouveau..”

Helpful Report

Posted 2 years ago

Bonjour, Merci pour votre avis. Nous vous recommandons d'utiliser le produit pendant au moins 8 semaines en continu pour voir les premiers changements. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et que vous ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci

Posted 2 years ago

“Les produits sont efficaces et une petite quantité suffit. Très bonne marque de cosmétique.”

Helpful Report

Posted 2 years ago

“Obsessed. I bought a cleansing oil, cream cleanser and moisturiser (and received a sample of the Cera-C toner) and I think they are all brilliant. Both the fragranced and fragranced-free products that I now have smell great and my skin is looking healthier, cleaner and more glowy than it has in a very long time! Cannot rave about the brand enough and have already told friends to try it out!”

Helpful Report

Posted 2 years ago

“Je ne vois pas de changement particulier en dehors d'une peau hydratée et un bon parfum. Mais au niveau taches de pigmentation aucun résultat.”

Helpful Report

Posted 2 years ago

“My favorite skincare ever! No allergies, no redness...no unnatural shine anymore! It took me 35 years to find this!”

Helpful Report

Posted 2 years ago

“Really happy with the products. I have tried all the expensive products from malls but not really worth it. It’s looks like only facetheory products works for me. Since the age of 18, I always had acne prone skin , it comes and goes but leaves scar and blemishes. I am so pleased with my skin now,it’s getting clearer and clearer. I have to try the whole range of facetheory 😍”

Helpful Report

Posted 2 years ago

“Great company, lovely products, delivery always very quick”

Helpful Report

Posted 2 years ago

“Nice face cream but results no different from any other.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“Started using this product and saw a little bit of difference but was not fully satisfied.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“I have tried many skincare ranges and facetheory has really impressed me. My skin needed gentle and effective. The cream cleanser smells lovely and leaves my skin calm without irritation. Love doing my morning and night routine as I finally found the right products for my skin. Thank you facetheory team x”

Helpful Report

Posted 2 years ago

“The product is not working for me at all, I'm not seeing any difference”

Helpful Report

Posted 2 years ago

“I have been using products from Facetheory for over 6 months, and have placed new orders within that time. I wanted to use the products before leaving a review; and here is my review: I use Regena-C moisturiser M4Pro- my day cream; Relaxing Night Cream M10- my night cream; Ocuwake Eye Cream EYE1; Emolliating Olive Squalane 07- a wonderful facial oil that I also use on my neck and shoulders. It is odourless and colourless. I use it on its own, or under cream/ makeup. The price is great and the packaging thoughtful and beautiful.”

Helpful Report

Posted 2 years ago

“Great products, quick delivery, good prices! Got a discount with my last order which I wasn’t expecting so was a lovely surprise. Love the fact the products are vegan. ♥️”

Helpful Report

Posted 2 years ago

“I will for sure stick to the brand for my daily skincare for the years to come. Excellent products for dry skin.”

Helpful Report

Posted 2 years ago

“I've only just started on my facetherory journey, however, I'm already seeing results. The customer service so far has been excellent – so much so that I'm considering switching my entire skincare routine to facetherory. You're not encouraged to purchase more than you need – in fact you're encouraged to keep it simple. They will ensure you find the products that will work for you and offer replacements, or refunds if you don't. Not sure what more you could ask for from a brand. Outstanding customer service and powerful products with strong actives that produce results.”

Helpful Report

Posted 2 years ago

“Amazing products, I've been searching for suitable skincare products and ow that I've tried facetheory I don't think I'll ever go back. I've never been able to find products so suited to my skin that do everything they're supposed to. Amazing brand, will for sure continue to buy off them for some time to come, recommend to anyone!”

Helpful Report

Posted 2 years ago

“I've being using Facetheory products for the last 3 years and I have had really nice results on my dry skin. Since everything worked well for me, I also started to get products for my 17 year old son with acne issues and he is super happy too. Customer service is really appreciated too, always fast and helpful.”

Helpful Report

Posted 2 years ago

“Love how the products feel on my face. Make me feel refreshed and excited to do skincare. Smell lovely as well.”

Helpful Report

Posted 2 years ago

“Pour l'instant pas de résultats Je le mets 2 fois par semaine”

Helpful Report

Posted 2 years ago

Facetheory is rated 4.7 based on 38,036 reviews