Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,142 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After couple of weeks of using the Polypep Complex Collagen-Boosting Serum which was recommended by the sales rep at the shop, I have starting stinging sensation on my face and my face has flare up with patches of redness so I’m not impressed with the product. I have stopped using the product now.”

Helpful Report

(English) - Posted 1 year ago

“I have loved your products for over 2 years, but I must say your packaging changes are not as effective as they once were. I always depended on the color scheme to identify which product I used when. Also, the new creams don’t have the same aroma as they did. I enjoyed the old aromas and now with the night creams all in white, it is hard to tell which cream is which.”

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(English) - Posted 1 year ago

“Just love all face factory products I have been using this brand for a couple of years. ♥️ The only thing I miss is the glass jars that the creams used to come in .”

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(English) - Posted 1 year ago

“Tutto perfetto, prodotti impeccabili. Unica pecca la spedizione lenta dall’UK”

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(English) - Posted 1 year ago

“These are very good products. I like that the different products are split into categories depending on where in your skincare routine you use them. The Glow C products are excellent.”

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(English) - Posted 1 year ago

“Ho riacquistato questi prodotti, che mi sono stati consigliati da mia figlia. Prodotti eccellenti. Molto soddisfatta”

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(English) - Posted 1 year ago

“consegna rapida ho provato ieri il prodotto ed è facilmente assorbibile, non mi ha dato irritazione e la pelle appare più morbida se soddisfa le aspettative ne comprerò sicuramente altri anche da regalare per ora soddisfatta”

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(English) - Posted 1 year ago

“Ik ben heel tevreden met de olie voor mijn hals”

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(English) - Posted 1 year ago

“Incredible, essential care. The ingredients are safe and nourishing. The moisturisers are so helpful, as is the glycolic acid body cream. I can trust the products completely.”

Helpful Report

(English) - Posted 1 year ago

“Produit de qualité dont les formules et packaging sont réadaptés régulièrement permettant ainsi une qualité optimale des produits et un packaging environnemental aux normes. Je conseille”

Helpful Report

(English) - Posted 1 year ago

“Sólo he sido el comprador, ya que era un regalo. Hubo un problema con el transporte y me lo solucionaron en muy poco tiempo. No se puede pedir más. 10 de 10.”

Helpful Report

(English) - Posted 1 year ago

“awesome products”

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(English) - Posted 1 year ago

“All products I ordered have exceeded my expectations!”

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(English) - Posted 1 year ago

“Prodotti ottimi . Se devo fare un appunto rivedrei le chiusure (tappi)de tubi e delle bottiglie , scivolosi soprattutto dopo l applicazione del prodotto. Per la qualità del prodotto in sé sono molto soddisfatto per ora vediamo nel tempo i risultati 😅”

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(English) - Posted 1 year ago

“Prompt response and delivery, lovely product”

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(English) - Posted 1 year ago

“Good offer and great to be able to trial the 3 strengths.”

Helpful Report

(English) - Posted 1 year ago

“I absolutely love that face theory is a ( mostly ) plastic free skincare company ! It is so difficult to find affordable skincare that is clean, green and responsible. The skincare itself is expensive but there are sales and subscription discounts. It is potent and arguably a lot better than lots of skincare products that are advertised based on their pretty packaging or brand name. I really recommend face theory as it works even on my sensitive skin.”

Helpful Report

(English) - Posted 1 year ago

“The technology that you put your face into for it to scan and get your results is awesome. Great and friendly staff.”

Helpful Report

(English) - Posted 1 year ago

“The primer, face make-up, blusher and lipstick are all absolutely fab and their service the same. I am now recommending them to all my friends.”

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(English) - Posted 1 year ago

“I'm so happy with this affordable peptide serum.”

Helpful Report

(English) - Posted 1 year ago

Facetheory is rated 4.7 based on 38,142 reviews