Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,142 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Tell us how Facetheory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the toners and the serums. Not so much the moisturisers. They are sticky and I don’t feel my skin is hydrated enough after using them.”

Helpful Report

(English) - Posted 1 year ago

“Since I came across blemicalm, I have not looked back. My rosacea is almost nonexistent now. My face has cleared and I am really pleased.”

Helpful Report

(English) - Posted 1 year ago

“Nice products”

Helpful Report

(English) - Posted 1 year ago

“I have switched from Skin Theory to FaceTheory, it's only been a week so far, not seen any changes as yet. However I did find the Skin Theory SPF much more glowy than the Face Theory which is more of a matt and dry texture. Will see how it goes, if not switch back to Skin Theory products”

Helpful Report

(English) - Posted 1 year ago

“Great value, wide range of products. Will use again”

Helpful Report

(English) - Posted 1 year ago

“Top products, especially the Glow-C Vitamin C Cream Cleanser, HydraOat Calming Toner, Hyaluronic Acid 2% Plumping Serum and Retinol Firming Moisturiser 0.3% work perfectly together for me”

Helpful Report

(English) - Posted 1 year ago

“Products are good, some even great, at least for my skin. Great oils, cleansers, moisturisers. However the metal tubes they switched to for a number of products are a nightmare. I struggle to do them up again, also they are inconvenient to store unless you have loads of space as they dont stand upright. Can we have useable packaging please? I can imagine people with arthritis or other problems stand very little chance with this packaging, and I will end up transferring the product to other containers.”

Helpful Report

(English) - Posted 1 year ago

“Brilliant service and products, I highly recommend Facetheory to everyone I know.”

Helpful Report

(English) - Posted 1 year ago

“Amazing safe products and reasonable prices. Particularly like the makeup foundation which sits lovely and silky on the skin without looking shiny. Very glad to have found this company.”

Helpful Report

(English) - Posted 1 year ago

“Unfortunately this made my skin very tight red and dry”

Helpful Report

(English) - Posted 1 year ago

“This is precisely what I was looking for! I found this recommendation from Hyrim on YouTube when looking for a more sustainable option for my skincare routine. The super gel oil-free moisturizer goes on like magic, and it doesn't even feel like I'm wearing anything at all. With my sensory issues and oily skin, this product is a godsend!”

Helpful Report

(English) - Posted 1 year ago

“Adoro tutti i loro prodotti, in particolare sto usando da tempo il loro detergente glow c, il supergel idratante senza olio e la crema notte ai peptidi. Tutti ottimi!”

Helpful Report

(English) - Posted 1 year ago

“Die Lieferung meiner Bestellung hatte zwar lang gedauert. Ich habe sogar gedacht, dass ich in einer Falle reingefallen hätte. Also ich kann dann minimal über die Wirkung des Produkte schreiben, weil ich ihm nicht so lang auf die Haut verwende. Ich kann nach einer Weile nochmal darüber schreiben. Herzliche Grüße”

Helpful Report

(English) - Posted 1 year ago

“Have been using there products since 2022.There Retinol is one of the best has done wonders to my skin. I also use there eye cream, cream cleanser jojoba oil and there exaglow serum and many other products. I love there products it has improved my skin in many ways. Thanks to face theory. Consistency is key :)”

Helpful Report

(English) - Posted 1 year ago

“Da riluttante utilizzatrice di prodotti di bellezza sono stata rapita dalla filosofia facetheory E soprattutto dalla efficacia dei prodotti davvero senza confronti. Grazie facetheory”

Helpful Report

(English) - Posted 1 year ago

“Ich bin sehr zufrieden mit den Produkten. Meine Haut strahlt nach nur wenigen Anwendungen. Sie fühlt sich sehr gut an. Man merkt schnell, das die Haut gut genährt wird.”

Helpful Report

(English) - Posted 1 year ago

“Franchement je recommande 200 % les produits en semaine j'ai le résultat.”

Helpful Report

(English) - Posted 1 year ago

“Facetheory used to be brilliant and I was a loyal customer. However their new packaging is awful - fiddly, wastes product and leaves a horrid greyish colour in the product. I decided to purchase some bits from the outlet but the small pots of amil whip spf had a texture so thick you could not spread it and it simply pilled on my skin - no chance of sun protection and I was very skeptical. Facetheory did refund me but I think it’s such a shame how down hill they have gone in quality and and up hill in price!”

Helpful Report

(English) - Posted 1 year ago

“Finally found environmentally friendly, affordable products that work!”

Helpful Report

(English) - Posted 1 year ago

“Anfangs war ich skeptisch, weil ich wirklich schon viele verschiedene Produkte ausprobiert habe. Mittlerweile nutze ich the facetheory schon über 3 Jahre und bin hoch zufrieden! Ganz selten habe ich noch Unreinheiten und wenn sind sie schnell weg und meine Haut sieht gesund und gepflegt aus. Mit den neuen Verpackungen bin ich noch zufriedener, weil hygienischer, einzig die farblichen Markierungen für zb Tag und nachtcreme fehlen mir etwas.”

Helpful Report

(English) - Posted 1 year ago

Facetheory is rated 4.7 based on 38,142 reviews