Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,228 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,228 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this company,”

Helpful Report

Posted 3 years ago

“I have been using multiple facetheory products for a year now and I’m obsessed! After coming off hormonal birth control my skin had a major freak out and I tried everything! Face theory products are now the only products I use and they have complete cleared my breakouts and massively reduced any scaring I has. My top 5 products have to be the vitamin c cleaner, Amil-c whip moisturiser, okkuwake eye cream, rose hip oli & the Argon oli is amazing on my dry hair! In love with this brand and everything they stand for!”

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Posted 3 years ago

“Muy buenos productos;si los recomiendo.Sufro de alergias,uso los que no tienen fragancia”

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Posted 3 years ago

“C'est ma fille qui m'a fait connaitre les produits facetheory. J'ai la peau séche et qui commence à se rider. J'utilise une crème de jour ainsi qu'une crème de nuit, CeraQuench Reneval Cream et Relaxing nigt cream M10. J'appécie beaucoup les pots en verre teinté. Quand je déballe mon colis, enplus de mes articles, il n'y a que du papier et pas de cochonneries en polyester. Ce qui est très bien aussi, c'est que les pots sont remplis à raz bord contrairement aux autres crèmes.J'apprécie beaucoup aussi le fait d'avoir 365 jours pour retourner mes produits. Thank you for all of thisFacetheory.”

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Posted 3 years ago

“Process is super easy, great explanation of the products and easy to start a skincare routine. Can’t wait for the products to come and try them out”

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Posted 3 years ago

“Lip balm is shiny on lips not sticky at all 💋and I like that it is in glass jar.Lip exfoliated is nice 💐not scratchy on lips and leaves lovely feeling after use🌷”

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Posted 3 years ago

“Io mi sto trovando benissimo con il siero alla vitamina c 30%, l'unico problema è che se lo applico su un punto già pieno di brufoli la situazione peggiora, però se la zona è priva di brufoli è miracoloso, i risultati si vedono sia a livello di luminosità cutanea che anche per quanto riguarda i pori! Magari se ho un brufolo sulla guancia o sul mento ci giro attorno in maniera tale da non passarci sopra! Lo consiglio al 100% :)”

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Posted 3 years ago

“I've tried around 7 of the products now and I couldn't be happier. The skincare type system on the packaging I found really easy to use. I went with a starter kit and the gel moisturiser was so amazing I had to go back and try more products. I'm not someone who understands anything about skin care (or the chemicals/acids/retinoids) but this was so easy to navigate and implement into a routine depending on the results I wanted”

Facetheory 5 star review on 11th January 2023

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Posted 3 years ago

“Produits conformes aux descriptions. Je ne peux pas encore dire s'ils sont efficaces car je les utilise depuis peu de temps. Ce que je peux dire c'est que le service client est à l'écoute et performant. J'ai eu un souci avec la livraison de mon colis et le service client de facetheory à résolu mon problème rapidement. Je suis très satisfaite.”

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Posted 3 years ago

“Skin colour- dark Skin type - combination I used the amil c whip, regena c and the clarifying cleanser - it broke me out, made my hyperpigmentation worse and now I'm trying to recover from it all. I did want to try the tranexamic acid but I think ill pass”

Helpful Report

Posted 3 years ago

Hi, We are so sorry to hear that you had a reaction. There are many elements that can increase sensitivity or cause irritation. We have a 365-day guarantee - just email us at help@facetheory.com for a free exchange or refund. Thanks, Facetheory Team

Posted 3 years ago

“I have been using facetheory products for over a year now and always get compliments on my skin. Luxurious feel to the products for a great price”

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Posted 3 years ago

“Hallo meine Bestellung ist nicht angekommen. lg stephanie redl”

Helpful Report

Posted 3 years ago

Hallo Es tut uns leid zu hören, dass Ihre Bestellung nicht eingetroffen ist. Ich verstehe, wie frustrierend das für Sie sein muss. Wir hatten nicht beabsichtigt, dass dies geschieht, jedoch kommt es aufgrund nationaler und internationaler Ereignisse immer noch zu Verzögerungen bei Kurieren. Wenn Sie sich die Sendungsverfolgung der ursprünglichen Bestellung ansehen, ist diese im Zielland angekommen und auf dem Weg zu Ihrem örtlichen Zustellbüro. Nochmals, viele Entschuldigungen für die Verzögerung. Vielen Dank Facetheory

Posted 3 years ago

“Great products, leaving my skin glowy and soft. The international shipping is super fast!”

Helpful Report

Posted 3 years ago

“Amazing products. My skin texture and tone has improved since using the products over the past 18 months. Can be very hit and miss in regards to delivery- have had some parcels come within one week, while others have taken over a month. Don't wait until you are running out, as this may leave you short!”

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Posted 3 years ago

“Thank you 👌”

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Posted 3 years ago

“Regena C30 Vitamin C is an excellent product: works very well and it isn't too oily. I recommend it”

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Posted 3 years ago

“After Using facetheory products I am happy to say facial complexion has improved.”

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Posted 3 years ago

“Ésta es una marca de 10, excelentes productos y muy buenos precios. Mis problemas de piel se han solucionado gracias a estos productos (sensibilidad, acne, rojeces). Confío bastante en ellos, creo que es una marca honesta.”

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Posted 3 years ago

“Ich nutze das Produkt seit 4 Wochen einmal täglich und konnte leider keine Veränderung feststellen”

Helpful Report

Posted 3 years ago

Hi, Vielen Dank für Ihr Feedback und es tut mir leid zu hören, dass das Produkt nicht Ihren Erwartungen entspricht. Wenn Sie aus irgendeinem Grund mit einem Facetheory-Kauf nicht ganz zufrieden sind und innerhalb von 365 Tagen keine sichtbare Verbesserung Ihrer Haut bemerken, senden Sie uns einfach eine E-Mail an help@facetheory.com für einen kostenlosen Umtausch oder eine Rückerstattung. Vielen Dank Facetheory-Team

Posted 3 years ago

“they are product very good, I bought them again”

Helpful Report

Posted 3 years ago

Facetheory is rated 4.7 based on 38,228 reviews