Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 37,680 Reviews

95 %

of reviewers recommend Facetheory

4.7

Based on 37,680 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 4th January 2025

1913

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It smells lovely but when you use jt in the shower it doesn't seem to feel like it's worked thought it would be abjt better”

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Posted 3 years ago

“Still have not received my order 😢”

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Posted 3 years ago

“Je n’ai pas utilisé tous mes produits.”

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Posted 3 years ago

“Die Produkte kamen schön verpackt und meine Hofgnung war groß. Leider konnte ich die Produkte nicht länger als eine Woche anwenden. Ich habe sie leider nicht gut vertragen. Es hat bei mir sehr gebrannt, ich habe noch mehr Pusteln bekommen und die Rötung war ganz schlimm. Sehr schade für mich aber bei irgendeinem anderen wirken sie bestimmt ganz gut.”

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Posted 3 years ago

“Livraison tardive Aucune communication sur l’avancement de la livraison.”

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Posted 3 years ago

“I'm happy with their online service and team, they were kind. I didn't sart using the products yet. Thank you”

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Posted 3 years ago

“The Amil C Whip isn’t really working on my skin. It doesn’t obtain the promised objective. The skin doesn’t feel very hydrated for long and after 30 minutes you already can see that the skin has dried. The pores don’t get better. The cleanse is good. It cleans very good and the skins feels hydrated and fresh. The good thing is that I need to apply just a little bit to wash all of my face.”

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Posted 3 years ago

“Good products”

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Posted 3 years ago

“Amil c whip or whatever its called, crumbly and doesnt set nicely on the skin and very kind of cakey idk whats up with that, rest of the products feel promising good results”

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Posted 3 years ago

“So far so good. Just about 3 days in use, my skin feels soft after washing my face in the morning.”

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Posted 3 years ago

“Habe u.a. die Creme Amil-C Whip M5 LSF 30 bestellt und nutze diese schon länger. Für mich nicht genug Feuchtigkeit, auch wenn "voller Feuchtigkeit " in der Beschreibung steht. Benutze ich mehr als eine erbsengroße Menge, zieht die Creme nicht ein und liegt pappig-weiß auf der Haut und fällt in Bröckchen von der Haut.”

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Posted 3 years ago

“Der Lippenbalsam ist sehr pflegend und ein gutes Produkt. Leider ist der flüssige Lipstain von der Farbe her ganz anders als erwartet und passt nicht zu meiner Haut.”

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Posted 3 years ago

“The delivery was quick and was updated along the way. The creams i purchased, although they were hydrating, I felt they were not long lasting, after as much as 10 minutes, I felt I needed another cream.”

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Posted 3 years ago

“Delivery was really quick, however I keep breaking out since using the product which is a shame as I was so hopeful.”

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Posted 3 years ago

“Service was good but as for the product it might be to early to comment,after using it for a week it hasn’t improved the redness,just wait and see”

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Posted 3 years ago

“Off to a bad start as shipping was delayed because one of my items was out of stock (not apparent when ordered) and I had no communication about this until I queried why dispatch was taking so long. The response from customer service was pretty mediocre., no particular apology or interest in my concern. The products have no arrived - I really like the makeup brushes and blush and would reccomend. The face cream is also nice, light with a fresh smell. I find the body cream too thick and takes ages to absorb...plus my daughter said it smelt of pesto which wasn't what I was going for!”

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Posted 3 years ago

“I still haven't received my delivery yet. Have been a week , precisely 5 working business days. I expected a quicker delivery.”

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Posted 3 years ago

“Livraison un peu plus tard que prévu Bon produit Mes pores sont beaucoup moins ouvert”

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Posted 3 years ago

“I really don’t know yet as I only received it. It’s fir acne scar reduction so I’ll let you know.”

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Posted 3 years ago

“Je trouve les produits facetheory vraiment top et très abordables. Seuls bémols : les délais de livraison que je trouve assez importants (d'autant plus que lorsqu'il y a des ruptures, on ne nous propose pas la possibilité de recevoir deux colis, du coup on est obligé d'attendre la totalité de sa commande pour un produit) et le service client qui, malgré sa réactivité, ne promet pas le même accueil selon la personne qui a pris en charge notre demande. La bonne qualité et l'efficacité des produits font que je reste quand même sur 3 étoiles malgré ces axes d'amélioration.”

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Posted 3 years ago

Facetheory is rated 4.7 based on 37,680 reviews