Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,149 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,149 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As I creep further and further into my 40s my skin continues to change! I did the short quiz on the website and went all in buying the items suggested. I'm not sure I have ever been more impressed with a skincare routine. It is simple, clean AND my skin loves it!!”

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Posted 2 years ago

“Ich bin super zufrieden, Ich habe ziemlich trockene Haut, die immer wieder mal zu Unreinheiten neigt. Mit dem Produkten von Face Theory habe ich das echt gut in den Griff bekommen. Den Duft würde ich mir von manchen Produkten besser wünschen, aber ich kann gut damit leben. Versand nach Deutschland kappt auch immer schnell und reibungslos.”

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Posted 2 years ago

“I love facetheory products. Great quality fitting a variety of needs.”

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Posted 2 years ago

“Great products, really suit my skin after a long search for natural products.”

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Posted 2 years ago

“Très content, je ne peux plus m'en passer ! C miraculeux 🥳”

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Posted 2 years ago

“Not getting results, even though I bought the recommended products”

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Posted 2 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“Nao recebi a minha encomenda.”

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Posted 2 years ago

Oi Lamentamos saber que seu pedido não chegou. Eu entendo o quão frustrante isso deve ser para você. Não era nossa intenção que isso acontecesse, no entanto, os transportadores ainda enfrentam alguns atrasos devido à covid e outros eventos nacionais e internacionais. Observando o rastreamento do pedido original, ele chegou ao país de destino e está a caminho do escritório de entrega local. Mais uma vez, muitas desculpas pelo atraso. Obrigado Facetheory

Posted 2 years ago

“I love these products, I solved so many skin problems :)”

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Posted 2 years ago

“The Vitamin C Cream Cleanser is amazing! Wow - I was nervous trying out a new product because you never know...I can honestly say this checked all the boxes and superseded my expectations. I had been using something for years that i loved, and without getting into why I was on the market for a new cleaner...suffice it to say I'm glad I did. My face feels fresh, tight, clean ...without any residue of any kind.”

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Posted 2 years ago

“I have been ordering the oil free moisturisor for a while now and it is perfect for my oily skin. Pretty much any product I have ever used has caused breakouts - with the exception of this little beauty! It is really reasonably priced too. I would highly recommend.”

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Posted 2 years ago

“Excellent products with all natural ingredients. Brilliant choice for all skin types. The service is excellent too. I am so happy with my skin products and regime.”

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Posted 2 years ago

“Me encanta Facetheory por la gran variedad de productos que tiene acordes a cada tipo de piel.”

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Posted 2 years ago

“Lovely shine to the face, will purchase again”

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Posted 2 years ago

“Im loving all my new products, they are a pleasure to use and I look forward to using them everyday. I love the subtle natural fragrance. Facetheory sent me a replacement product for one that didn't suit my skin type & I received it the next day, excellent customer service.”

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Posted 2 years ago

“amazing result in such a short space of time. I wanted it for my nose skin as I had been suffering from multiple Roseacea spots and it felt sore. Within 3 days of use, this skin was no longer angry and now felt a lot smoother.”

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Posted 2 years ago

“Incredible quality products that make a visible difference quickly. For a similar price the quality over high street brands doesn't compare.”

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Posted 2 years ago

“Amo Facetheory, ho provato tantissimi dei loro prodotti e sono rimasta soddisfatta di quasi tutti. Inoltre se non sono contenta di un prodotto, perché la mia pelle non lo tollera, Facetheory ti rimborsa o te lo sostituisce con un altro in tempi record. Azienda serissima. Prodotti top. Grazie.”

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Posted 2 years ago

“Great products, service and delivery. Loyal customer for 2 years!”

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Posted 2 years ago

“Excellent very good products. Really good, great sustainable and recyclable”

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Posted 2 years ago

“Bon produits de bonne qualité”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,149 reviews