Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,026 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,026 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, quick delivery, would recommend”

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Posted 2 years ago

“Always quick to send products. Good quality. Still reasonable prices in a world where everything seems to be going up up up”

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Posted 2 years ago

“I did not receive product”

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Posted 2 years ago

Hi Thank you for your feedback and I am sorry to hear that you haven't received your order yet. I have asked customer service to get in touch with you via email. For any future questions, please contact us via help@facetheory.com. Thanks Facetheory Team

Posted 2 years ago

“Very pleased with the results so far.”

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Posted 2 years ago

“Facetheory has changed my skin. Its so much calmer and i have no outbreaks anymore. I love the company”

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Posted 2 years ago

“Meine Rosacea Haut reagierte auf ein parfümiertes Produkt. Face Theorie hat mir ganz selbstverständlich eine unparfümierte Version zugkommen lassen. Sehr guter Kundenservice!!”

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Posted 2 years ago

“I've been using Face Theory products off and on for years now. I have struggled with severe acne and have realized that my breakouts always improve when I start using their clarifying cleanser. Because I don't live in the UK, I have tried to switch to local brands and products but have found that I don't see the kind of results I see with Face Theory products. I have found that the company also stands by their ideals and promises, including their 365 day guarantee policy. Would 100% recommend!”

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Posted 2 years ago

“very polite and helpful support!”

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Posted 2 years ago

“Super producten en Super service!!!”

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Posted 2 years ago

“I am very satisfied with the service and I am excited to have just started to use the toner & serums I bought for the first time. I am looking forward to see the skincare results!”

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Posted 2 years ago

“I’m very happy with the Vitamin C cleanser, it washes away eye make up without stinging my eyes and leaves my skin soft and clean. Lovely product.”

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Posted 2 years ago

“What a lovely product, I've been using the moisturiser for almost 2 weeks and I'm very pleased with it, thank you”

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Posted 2 years ago

“Facetheory has been really my only skin care product platform to go to. I praise them because they are vegan and aware of customers' needs and they present me loads of offers all year long.”

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Posted 2 years ago

“Best collagen serum everr.. Feel moist and soft…”

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Posted 2 years ago

“Great products best results.would like you can include some essence or some specifical serum for dehidrated skin”

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Posted 2 years ago

“Love it excellent product”

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Posted 2 years ago

“No he visto resultados no me gusta el producto”

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Posted 2 years ago

Hola Lamentamos que este producto aún no haya dado los resultados que esperabas. Algunos clientes consideran que necesitan 4 semanas de uso regular para ver los resultados. Sin embargo, tenemos una garantía de 365 días: envíenos un correo electrónico a help@facetheory.com para obtener un cambio o reembolso gratuito. Gracias Facetheory

Posted 2 years ago

“I really love the products I have ordered. The eye cream is very effective and half the price of the one I was previously using. The Vitamin C moisturiser and cleanser are beautiful-feel great on the skin and again,at a really reasonable price point. Also,excellent customer service-one product was broken when it arrived. My email was answered immediately and the product replaced straight away.”

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Posted 2 years ago

“Produkte gegen großporige, schuppig trocken Haut gekauft. Ich bin 🤩 begeistert. Ich hatte noch nie so ein schnelles positives Ergebnis. Danke”

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Posted 2 years ago

“Always the best products, cheap and very honest. Also the website is very well designed and shows a lot of the information about the product, like ingredients and what they do.”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,026 reviews