Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,149 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,149 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Les différents produits ont provoqué des éruptions cutanées sur l'ensemble de mon visage, alors que je n'ai jusqu'à lors jamais eu d'allergie. J'attendais beaucoup de ces produits, qui m'ont été recommandés par des amies, je suis déçue...”

Helpful Report

Posted 2 years ago

Hi, We are so sorry to hear that you had a reaction. There are many elements that can increase sensitivity or cause irritation. I have asked customer service to check this for you and to get in touch via email. Thanks, Facetheory Team

Posted 2 years ago

“It’s been a little over a month since I started using the product so I’m being patient to see if there’ll be improvement 🥰”

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Posted 2 years ago

“Je ne vois aucune différence voir une aggravation de mes problèmes d acné”

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Posted 2 years ago

Bonjour, Merci pour votre retour et je suis désolé d'apprendre que le produit n'a pas répondu à vos attentes. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory

Posted 2 years ago

“It's a very good product, delivered on time and so far I am happy with it. Makes my skin smooth and it has a nice smell too.”

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Posted 2 years ago

“Très bons produits qui fonctionnent bien sur moi en tout cas. Naturels et c’est une entreprise reconnue BCorp ce qui est très bien car peu d’entreprise ont cette distinction. J’ai déjà acheté plusieurs produits et je suis devenue une vraie fan. C’est devenue ma routine skincare préférée et j’ai hâte d’essayer d’autres produits avec ma prochaine commande. Je recommande ++ cette marque que je ne connaissais pas mais qui mérite d’être connue.”

Facetheory 5 star review on 11th February 2024

Helpful Report

Posted 2 years ago

“I cannot emphasise enough how much this company have saved my skin! The only products I’ve ever tried that actually make a noticeable difference. I have always struggled with acne since a teen (now in 30s) and only since discovering this brilliant company have I been able to get a handle on it. My skin is sooo much clearer and I feel much more confident. I’m also not the kind of person to write reviews really but honestly couldn’t be more grateful for these products.”

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Posted 2 years ago

“Ironically I was so happy about the products I wanted to leave a review which I never do! and wasn’t sure how till I received an email to leave a review (because I was so surprised by products working for once I wanted to help everyone else ina skin crisis like me) 😂 BUT GUYSSSS SERIOUSLY I am the most skeptical about products because I have tried everything and a coffee addict neglecting water intake 😩 so my skin was def not the best BESIDES hormones and sensitive skin … I have oil combination t zone, pore issues even thought it’s my make up ( however I did just buy the elf foundation which is AMAZINg) but I think it is def more down to the skin care products as the make up needs a decent base to work with 😩.. IN LESS THAN A WEEK I saw improvement taking into account I wash my face morning and night using day and night creams. my eye bags well panda eyes was my biggest stress and was skeptical about the size/price of the creams but it’s def worth it and a bit goes along way! Don’t think twice about these products they genuinely work 🥳”

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Posted 2 years ago

“Great quality products at affordable prices. Love that they have sustainability in mind and are making their products in the U.K. I also love the comprehensive returns policy, which menas you can buy with confidence”

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Posted 2 years ago

“Face theory is a very good company , excellent and very prompt service. Always very helpful.”

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Posted 2 years ago

“Les produits que j'ai introduits dans ma routine de soins me donnent entière satisfaction.”

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Posted 2 years ago

“Love the Facetheory natural products! Have bought the Facetheory Freshening Face Wash for the 2nd time. My skin feels gently cleansed, and skin softly smooth.”

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Posted 2 years ago

“I use Marula oil at night on my face. I cannot tell you how good the texture of my skin is not only in the morning, but ongoing. I’m almost 57 and just trying to use nature to help the ageing process. This stuff is magic!”

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Posted 2 years ago

“This is my second purchase from FaceTheory and I'm loving it. The Organic Jojoba Oil is just what my dehydrated skin needed. For ages I've had red dry patches on my cheeks and across my nose. I've stripped back my skincare routine so in the morning I just splash some water on my face, pat dry and then apply a few drops of the Jojoba oil. In the evening I wash with a cream cleanser and then mix 6 drops of the Jojoba oil with my night moisturiser. I'm really pleased with the way this routine has calmed the redness and evened out my skin tone in around 4 weeks. Having combination skin I was a bit worried that the oil might cause breakouts but I'm pleased to say this hasn't happened.”

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Posted 2 years ago

“Produits de qualité, prix abordables, site fiable et sérieux. Après plusieurs mois d'utilisation je constate une réelle différence sur ma peau.”

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Posted 2 years ago

“Produits de qualité à des prix accessibles, vraiment efficace quel que soit le probleme de peau.”

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Posted 2 years ago

“Produits au top! Hydratent très bien et très bon rapport qualité/ prix. Je recommanderai ces produits !”

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Posted 2 years ago

“les produits sont très agréables à utiliser et les resultat sont là.concernant la lvraison pour la france tout c bien passé arrivé rapidement et bien emballé.”

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Posted 2 years ago

“Super quick delivery. Customer service first class. Too soon to rate the products but no problem so far with the face oil.”

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Posted 2 years ago

“M3 Moisturiser is the best I've used. Absolute no irritation, dryness or tightness. Will continue to purchase. Many thanks.”

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Posted 2 years ago

“J'adore , texture, confort et hydratation”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,149 reviews