Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,152 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,152 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve used this skincare for 8 months! Beautiful products and would highly recommend”

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Posted 2 years ago

“I am using facetheory from 2 years. I am in love with the product. Before using the face theory my skim was acne prone. I have tried many products but I nothing was helping me. After using Facetheory oil control set. I have seen changes in a week. My acne was getting clear. My skin was started glowing. After that I am using face theory. Thankyou face theory❤️❤️”

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Posted 2 years ago

“Not sure why but the products dry my skin out. Unfortunately the products just don't suit my skin type.”

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Posted 2 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. We understand that each person is different and some cosmetic products may simply not suit some skin types. Our customer service team is always on hand to offer advice on products and guidance tailored to your skin. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“No adverse reaction. Only need a small amount so should last a while. Not sure about the smell but a great price if it works.”

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Posted 2 years ago

“I'm using the cream for about 2 weeks and I feel my skin seems glowing.”

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Posted 2 years ago

“Used various different brands that were a lot more expensive but did not see it feel the benefit s like I have from facetheory.”

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Posted 2 years ago

“Love the products and it's ethics. The packaging is fantastic too.”

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Posted 2 years ago

“I’ve been using the ocuwake dark circles cream without any noticeable change or effect. It just smells nice but all those debuffing lightening claims seem bogus”

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Posted 2 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory

Posted 2 years ago

“I’m new to Facetheory and came across them after using the Yuka app which is also brilliant! Facetheory’s products rank very highly. I like the simple packaging and gentle scents. After a couple of weeks of using the Vitamin C Cream Cleanser, Glycolscsal Solution, Hylafecta Serum, Regina C Moisturiset at night and Amil C Whip SPF30 during the day, my 55 year old skin looks great and hasn’t felt dry once which is unusual for me. I’m delighted!”

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Posted 2 years ago

“I saw the diffference in 3 Weeks. The skin is brighter and smoother”

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Posted 2 years ago

“Always outstanding and make me glow”

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Posted 2 years ago

“It didn’t state that the item was coming from overseas. But I was very surprised how quick the item did arrive, less than 2 weeks.”

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Posted 2 years ago

“So far I really like it:) I have rosacea, acne and I’ve been using it for just a couple of weeks, my acne is pretty much gone and I definitely can see a visible reduction in my rosacea! I’ve tried literally everything to combat the rosacea as it’s such a stubborn and tricky condition to treat and this stuff so far is the only topical product that I’ve tried that’s given me any legit results:)”

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Posted 2 years ago

“I am seeing some positive results”

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Posted 2 years ago

“Lovely product”

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Posted 2 years ago

“Love love love these products - such quality”

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Posted 2 years ago

“Very good product and I like the fact you have unscented version which helps prevent any reaction to my skin.”

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Posted 2 years ago

“Though it is a little bit pricey, I have seen a visual improvement to my skin since using these products. I purchased a mini introduction kit and the products are amazing. I have even put products in my basket to set up a subscription to keep getting them regularly. I would rather pay a little more money and have great skin than pay high street prices and have to change my routine often. I will never look back!”

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Posted 2 years ago

“Great products, good for sensitive skin, good service”

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Posted 2 years ago

“C’est parfait le sérum à la vit c est impeccable”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,152 reviews