Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,196 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,196 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and the products I have tried so far have been wonderful.”

Helpful Report

(English) - Posted 1 year ago

“I bought the gel moisturizer and it really works for me as I got oily skin brilliant product”

Helpful Report

(English) - Posted 1 year ago

“This serum is amazing! Before I started using this my skin would always get irritated when I used retinols as well as acids. It would get dry and flaky for days after. This is the first barrier serum that has actually helped. I just started using it a couple of weeks ago and it immediately worked. I no longer have that issue at all. I'm using a retinal 4 times a week as well a acid once a week and my skin looks great. This is a really nice serum, it's lightweight and it doesn't take much to spread on your face as well as your neck and chest. I took a chance and purchased 3 of them. I'm so glad I did.”

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(English) - Posted 1 year ago

“Always used facetheory. Great skin care”

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(English) - Posted 1 year ago

“Brilliant service, fanatstic products and excellent communication from the Facetheory. A full 10 out of 10 from me! I'll certainly be using Facethoery again! LOVE :)”

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(English) - Posted 1 year ago

“Ich bin sehr zufrieden mit den Produkten von facetheory.Habe schon vieles probiert aber bei fettiger findet man selten gute Produkte.”

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(English) - Posted 1 year ago

“I’ve been using Facetheory products for a few years now and I never looked back. Simple and effective, never had a problem with shipping (while also moving to different countries) and overall a good experience.”

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(English) - Posted 1 year ago

“I like the feel of the cream on my fave, and sinks in quiet quickly, hope this helps with my redness, tried countless potions and lotions before, this is only day 2 of using, so will update more soon”

Helpful Report

(English) - Posted 1 year ago

“Not for me. Bought it because my face was feeling very sensitive and dry but it made my face burn and it felt very dry.”

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(English) - Posted 1 year ago

“I love your products and the service is fast and efficient.”

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(English) - Posted 1 year ago

“Since starting using the retinal 0,2 serum just over a week ago I'am happy to say that I really like the product. No irritation at all. The serum feels soft on the skin. It's to early to really comment on results. But my first impression is very good.”

Helpful Report

(English) - Posted 1 year ago

“I’ve tried soooo many different products but nothing works quite as well as face theory, super gentle formulas making it perfect for sensitive skin. I can’t get enough of it!!”

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(English) - Posted 1 year ago

“Excellent products at a really good price. I will definitely buy from Facetheory again. Currently waiting for a night cream to come back in stock to try”

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(English) - Posted 1 year ago

“I was using Facetheory a while back and stayed from the brand. (No idea why, everything else has been so bad for my skin) I have been using three products from the Glow-C range. A serum, eye cream, and moisturiser. And as always, it’s marvellous stuff! It’s like at home resurfacing. My skin is more bright and more even, the dark circles under my eyes and discolouration have all but practically disappeared. I know the range can be a little pricey, but the results are well worth the money. Sustainable and solid ingredients that are cruelty free. What more could you possibly want from a skincare range?”

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(English) - Posted 1 year ago

“Very disappointed with the quality of the products and the customer service. Highly not recommended.”

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(English) - Posted 1 year ago

“I love all the products I’ve bought so far. Strongly recommend!”

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(English) - Posted 1 year ago

“I love the products, but not happy with the change of containers for the creams as they are not recyclable. Please go back to the glass pots”

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(English) - Posted 1 year ago

“Delivery was quick and I'm very impressed with my order.”

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(English) - Posted 1 year ago

“Glow-C vitamin c serum was good lightweight but the formula was a little too thick. I liked the Glow-C moisturizer with SPF30 and the light citrus scent. I personally didn’t see a change in my skin.”

Helpful Report

(English) - Posted 1 year ago

“The HydraSerene night cream absolutely love and always have done! The same goes for the eye cream! The Glow C Daily moisturiser however was not for my skin. It made my skin really dry and it didn't feel like it was moisturising my skin. This doesn't mean to say that product is rubbish - it just didn't suit my sensitive skin! I highly rate the Facethoery products!”

Helpful Report

(English) - Posted 1 year ago

Facetheory is rated 4.7 based on 38,196 reviews