Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,225 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing products! Make my skin feel nourished. Would definitely recommend.”

Helpful Report

Posted 3 years ago

“I love the toner that I purchased and it's the reason for the 5 stars. I suffer with rosacea on my nose and this anti reddening toner has really helped. However I recently purchased the vitamin c cleanser. I washed my face with this twice and had to stop using it as my skin is too sensitive for this.”

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Posted 3 years ago

“I have sensitive skin that is prone to breakouts. I have used the AHA and BHA cleanser before which is amazing- but had to stop using it because I’m now pregnant. I switched to the vitamin c cleanser and unfortunately this really irritated my skin. Have had to stop using it. Will switch back to the AHA/BHA cleanser as soon as is safe to do so.”

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Posted 3 years ago

“I’m not happy with the product and I don’t see result after using for almost two weeks and more”

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Posted 3 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 3 years ago

“Great service.”

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Posted 3 years ago

“The night cream has saved my dry and dull skin! Super moisturizing, smells great and has made my skin feel hydrated and soft. Immediately noticed a difference in my skin, and will 100% purchase again”

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Posted 3 years ago

“So far so good no complaints”

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Posted 3 years ago

“I stared using Facetheory seriously last year when I noticed my skin was getting these bad acne and scars . A new acne everyday. I'm a very lazy person, but for my skin, I kept the routine and started using them products everyday. Clarifying Cleanser C2 , then Saliatica 2% BHA Exfoliant T6 and Amil-C Whip M5 SPF 30 at night I used the Exaglow Serum S10 5% tranexamic Acid serum followed by Supergel Oil-free Moisturiser M3 for Oily and Acne-Prone Skin. And voila! you can see the results , I know there a few spots, but we're getting there and very happy with the results.”

Facetheory 5 star review on 6th April 2023

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Posted 3 years ago

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Posted 3 years ago

“Excellent quality, great value for money. and service & delivery excellent”

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Posted 3 years ago

“Livraison dans les temps et produits bien emballés. En terme de résultats, je suis très déçue, après 1mois d'utilisation quotidienne, aucun changement sur ma peau, toujours autant de points noirs et mes dilatés. Seul bénéfice : moins de brillance... Je ne commanderai pas de nouveau..”

Helpful Report

Posted 3 years ago

Bonjour, Merci pour votre avis. Nous vous recommandons d'utiliser le produit pendant au moins 8 semaines en continu pour voir les premiers changements. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et que vous ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci

Posted 3 years ago

“Les produits sont efficaces et une petite quantité suffit. Très bonne marque de cosmétique.”

Helpful Report

Posted 3 years ago

“Obsessed. I bought a cleansing oil, cream cleanser and moisturiser (and received a sample of the Cera-C toner) and I think they are all brilliant. Both the fragranced and fragranced-free products that I now have smell great and my skin is looking healthier, cleaner and more glowy than it has in a very long time! Cannot rave about the brand enough and have already told friends to try it out!”

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Posted 3 years ago

“Je ne vois pas de changement particulier en dehors d'une peau hydratée et un bon parfum. Mais au niveau taches de pigmentation aucun résultat.”

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Posted 3 years ago

“My favorite skincare ever! No allergies, no redness...no unnatural shine anymore! It took me 35 years to find this!”

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Posted 3 years ago

“Really happy with the products. I have tried all the expensive products from malls but not really worth it. It’s looks like only facetheory products works for me. Since the age of 18, I always had acne prone skin , it comes and goes but leaves scar and blemishes. I am so pleased with my skin now,it’s getting clearer and clearer. I have to try the whole range of facetheory 😍”

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Posted 3 years ago

“Great company, lovely products, delivery always very quick”

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Posted 3 years ago

“Nice face cream but results no different from any other.”

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Posted 3 years ago

Hi, Thank you for your feedback. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 3 years ago

“Started using this product and saw a little bit of difference but was not fully satisfied.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 3 years ago

“I have tried many skincare ranges and facetheory has really impressed me. My skin needed gentle and effective. The cream cleanser smells lovely and leaves my skin calm without irritation. Love doing my morning and night routine as I finally found the right products for my skin. Thank you facetheory team x”

Helpful Report

Posted 3 years ago

Facetheory is rated 4.7 based on 38,225 reviews