Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,039 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,039 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On time deliveries, nice packaging, customised product recommendations and skin saver products. I especially love the lip balm!”

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Posted 3 years ago

“Schnelle Lieferung, tolle Produkte für meine sehr trockene Haut”

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Posted 3 years ago

“Fan des textures, des parfums très doux et frais. Ma crème relaxante nuit est géniale; Au réveil ma peau est souple, hydratée et lumineuse. Elle me convient parfaitement même si j'alterne avec d'autres crèmes ... Petit bémol: Contour des yeux; je n'ai pas trouvé mon bonheur. Et ne suis pas fan du packaging: pas pratique et se détériore rapidement. Je recherche davantage d'hydratation, d'effet lissant et d'éclat surtout.”

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Posted 3 years ago

“Face theory was recommended to me by my daughter. I suffer from Rosacea and it has recently been quite bad ( sore) I have only just started to use the face theory sensitive skin set but it seems to be easing some of the symptoms.”

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Posted 3 years ago

“Not seeing the absorption from the hyaluronic serum that I'd like. The INKEYLIST is better.”

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Posted 3 years ago

“Love this company so much. My skin has improved a lot since I first discovered them and started using their products. I have extremely sensitive skin to the point it's impossible to find products I can safely use, but they have a lot of serums that I can use without having any kind of reaction. And on the few occasions that I did have a problem with anything I ordered, they immediately refunded me or allowed me to choose a different item to try instead.”

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Posted 3 years ago

“Can’t thank Facetheory enough for bringing back my confidence. I do have the tendency to get tanned but never thought my skin will be damaged so badly. I started off with The Ordinary and it was getting better but it wasn’t there yet and then I was exploring other options and came across Facetheory. The Exaglow was a game changer and started giving me some hope, I use it along with Lumizela and BHA serum. I added the new retin c scar oil and wasn’t disappointed. All the products are gentle and at the same time provides results. One has to be consistent as it does take months but you will see results.”

Facetheory 5 star review on 24th February 2023

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Posted 3 years ago

“Nice company and great policy if you get a product that doesn't agree with your skin.”

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Posted 3 years ago

“Mi sento TRUFFATA dall'azienda. I prodotti da me ordinati non li ho mai ricevuti . Mi è stato risposto, dopo la mia segnalazione, che avrebbo provveduto a riinviare prodotti smarriti ma son passati quasi due mesi e non ho ricevuto nulla”

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Posted 3 years ago

“I order regularly from Facetheory their products are definitely within reason of price & their customer service always on hand when need advice etc. Delivery is extremely fast & efficient! I've seen a tremendous difference to my skin since using their products have much more confidence in my skin now. Highly recommend to anyone to use them definitely worthwhile”

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Posted 3 years ago

“OTTIMO RAPPORTO QUALITA'/PREZZO, SERIETA' E ATTENZIONE AL CLIENTE”

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Posted 3 years ago

“Ich mag ihre Kosmetik. Preis und Leistung sind sehr gut.”

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Posted 3 years ago

“So happy I found this brand, I've struggled for years with my skin and recently found something that works but it was too expensive. Face theory is affordable and suits my skin so well, I've seen such an improvement since using their products.”

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Posted 3 years ago

“My daughter in law started me on these products And I absolutely love them And the company are very helpful.”

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Posted 3 years ago

“Excellent service, reliable company and brilliant product. Will purchase again. Thank you!”

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Posted 3 years ago

“Let my skin smooth &glowing”

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Posted 3 years ago

“Really loving my products and such value for money”

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Posted 3 years ago

“Les produits facetheory ont sauvé ma peau. Je les recommande .”

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Posted 3 years ago

“Wonderful products at very reasonable prices and speedy delivery. They also have a great rewards scheme and very helpful customer service. A fabulous local company!”

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Posted 3 years ago

“Excellent - reliable, thoughtful and super fast customer service.”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,039 reviews