Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,225 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Tell us how Facetheory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FaceTheory has been a game-changer for me. They have amazing products that I have been using for a few years now, and I will never look back. My skin has never looked or felt as good as when I'm using their products, and I'd give them 20 stars if i could!”

Helpful Report

Posted 3 years ago

“Very happy with my purchase and product. Not so happy with Evri just leaving it near my blue recycle bin and not knocking on the door”

Helpful Report

Posted 3 years ago

“Best products I’ve ever used for eczema and rosacea”

Helpful Report

Posted 3 years ago

“Excellent service and speedy delivery. Great value products that match the quality of much more expensive brands.”

Helpful Report

Posted 3 years ago

“Je suis très satisfaite de ce produit qui hydrate bien mon corps car j'ai la peau très sèche !”

Helpful Report

Posted 3 years ago

“Love all the products I have used up until now, I have been using them for a few years now and they have definitely kept my hormonal acne at bay, I now no longer require daily antibiotics and I think I have less wrinkles than I should which is always a bonus!”

Helpful Report

Posted 3 years ago

“Cannot rate this brand enough - affordable quality products that work well on my skin.”

Helpful Report

Posted 3 years ago

“Excellent products , I’ve been using facetheory for over a year and it perfectly suits my skin . My usual cream I felt wasn’t agreeing with my skin and I contacted facetheory who gave me help and advice for what I was experiencing , plus they swapped the product for something else .”

Helpful Report

Posted 3 years ago

“My skin has never been so good since beginning to use face theory.”

Helpful Report

Posted 3 years ago

“Amazing products that really work.”

Helpful Report

Posted 3 years ago

“Amazing products that really work.”

Helpful Report

Posted 3 years ago

“I love this cream for my skin. It feels so good on my dry skin and leaves it feeling full of moisture. I love that it comes in a glass jar with no plastic so brilliant to recycle.”

Helpful Report

Posted 3 years ago

“I have used FacTheory products for several years now and tried quite a few. Some I have definitely fallen out of love with - i have yet to find a moisturizer in their range that really hydrates dry skin rather than just adding an oily barrier to prevent further dehydration. But others I love and can't do without, like the Claribar, Porebrihht serum and Vitamin C cream cleanser. Their money back guarantee is real and I have used it for products that really didn't suit me. But it's a shame they changed their rewards system, which used to be very generous.”

Helpful Report

Posted 3 years ago

“the products I have tried are really effective and at a reasonable price compared to the big brand names. I like that the products are cruelty free, the website is easy to use and delivery is quick”

Helpful Report

Posted 3 years ago

“Je suis très contente du site très bon produit je recommande vraiment”

Helpful Report

Posted 3 years ago

“I absolute love this product, I can't be without it”

Helpful Report

Posted 3 years ago

“Great products, great customer service, happy all around”

Helpful Report

Posted 3 years ago

“Face Theory are the skincare business that I wish I owned myself. I am a cosmetic formulator and I believe that their products are the best organic skincare on the market.”

Helpful Report

Posted 3 years ago

“Genuinely helps keep my skin clear & happy. I ran out & used a different brand for a month, and my skin suffered. As soon as I switched back it’s clear again! Amazing products.”

Helpful Report

Posted 3 years ago

“Appears to be an excellent product. I have used the eye cream everyday and despite suffering with congestion and sinusitis it is helping. Very impressed so far. Many thanks.”

Helpful Report

Posted 3 years ago

Facetheory is rated 4.7 based on 38,225 reviews