Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,039 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,039 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good cosmethics! I've been using them for one year, and I'm very satisfied with how my skin is now!”

Helpful Report

Posted 3 years ago

“Always efficient delivery of goods that work and don't destroy the planet.”

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Posted 3 years ago

“reasonable prices for the qualitify of their products. Straight forward formulas that don't hide nasty ingredients. On time deliveries and a great discounts and rewards! One of my favorite skincare brands!”

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Posted 3 years ago

“I have very dry, very sensitive mature skin and I suffer with eczema too. I have loved every facetheory product that I have tried so far ! Your moisturisers are my go to.”

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Posted 3 years ago

“I ordered a whole range of products, but they haven't worked to help smooth out and even my skin. In fact a few of them actually gave me new breakout spots, so I've stopped using them altogether.”

Helpful Report

Posted 3 years ago

Hi, We are so sorry to hear that you had a reaction. There are many elements that can increase sensitivity or cause irritation. For example, it may be a specific ingredient in the formula to which you are allergic, or an active ingredient that is simply too potent for your skin. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 3 years ago

“Good value . Some products smells weird .”

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Posted 3 years ago

“Rendeltem korábban, akkor hamar megérkezett a csomagom, dee most valamiért február 27- óta nem érkezett még meg a csomagom magyarországra.”

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Posted 3 years ago

“I've been using Facetheory's products for 3 weeks now and am so happy with them. I'm using CeraQuench Renewal Cream M6 during the day, Relaxing Night Cream M10 PR at night and Glycolacsal Solution T4 as my toner. My skin is glowing, the larger pores on my nose are tighter and the visible red veins have receded. CeraQuench is fantastic under my foundation and keeps the glow going without ever becoming shiny. It's been very hard finding a high-performing range that's also natural and cruelty-free but I think Facetheory is it.”

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Posted 3 years ago

“Fab, skin better than ever”

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Posted 3 years ago

“Produits vertueux et répondant bien à l'usage recommandé. Livraison rapide.”

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Posted 3 years ago

“Provato prodotti pelli miste e pori dilatati, molto efficaci.”

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Posted 3 years ago

“A was given a small sample kit for my birthday in February and decided to give it a go I had been using some well known brands on my face which didn’t seem to be making a huge difference. The facetheory stuff, actually seemed to make a difference. I have since bought more, it smells divine and has not made my face too sensitive and is easily absorbed. It is quite pricey so I probably won’t use it for a very long period but would use it at special times of year when I want to look my best.”

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Posted 3 years ago

“It’s smooth hydrating factors does just that, very pleased with both face & eye products”

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Posted 3 years ago

“My daughter found this product for herself and recommended it to me. I have been using it for 2 months now and I can see my face looks a lot brighter and feels so soft. I had my face done 2 weeks ago for a wedding and Nic said I had love skin and you obviously look after it.”

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Posted 3 years ago

“The products are lovely and quick delivery.”

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Posted 3 years ago

“After seeing so many great reviews I thought I would deviate from my usual Body Shop creams and give it a go. Unfortunately, my skin reacted with the products and my face was left red, irritated and textured. I have to give credit where credit is due, I emailed customer service for some advice and they were excellent. They were extremely attentive and offered me either a refund or exchange for another product.”

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Posted 3 years ago

“Too sensitive for my skin, and it lead to redness”

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Posted 3 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. We understand that each person is different and some cosmetic products may simply not suit some skin types. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 3 years ago

“The only skincare products I've ever been able to use! I can and do recommend them to anyone with sensitive skin who care about the ingredients they use. Love them!”

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Posted 3 years ago

“I love it that their products are efficient on my skin!”

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Posted 3 years ago

“De très bons produits et surtout un très bon contact quand on a des questions où bien des problèmes ,ils répondent assez vite et cherche des solutions rapidement A recommander sans attendre 😊”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,039 reviews