Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,038 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,038 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommended for their effective products and excellent service. Good communication and helpful advice when needed. I feel confident trying new products because I know if they don’t work for me I can swap over for something else and find what does suit my skin.”

Helpful Report

Posted 3 years ago

“I have been using Facetheory products for 2 years now, I am happy to have found this company. Everything fits and I like it.”

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Posted 3 years ago

“Excellent products that show greta results, customer service has been great too”

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Posted 3 years ago

“Excellent products, I use them daily for my skin care routine and I'm really satisfied”

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Posted 3 years ago

“Still love Facetheory products and client service reactivity. My parcel was lost and they immediately sent another one.”

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Posted 3 years ago

“Reputo il brand Facetheory molto buono, in passato per problemi di acne ho usato il porebright serum e mi ha salvato. Questa volta purtroppo, usando sia il porebright serum che il lumizela non ho risolto il problema, non ho visto grandi miglioramenti.”

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Posted 3 years ago

“I love face theory products they are reasonably priced and so effective. I have always had problem skin but it has never felt so calm and clear before. Try it, you won't be disappointed.”

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Posted 3 years ago

“Je suis très satisfaite des produits facetheory. La composition est excellente et moi qui ai une peau sensible, ces produits me conviennent tout à fait.”

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Posted 3 years ago

“My go to brand now! I've ordered several times now the Ceraquench Renewal Cream M6 with Ceramides, Q10, Retinol and Vitamin C which is the only moisturiser which I've ever found to heal my skin overnight and gives me an even, dewy and healthy complexion. It truly moisturises my face all day long and it's so good that my partner started using it too as has extremely dry and sensitive skin. It heals his dry patches. So, this all is worth even the recent price increase due to current climate. We appreciate that the quality of the product and consistency of its ingredients remains unchanged. We'll be back!”

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Posted 3 years ago

“Great products. My favourite skin care brand at the moment!”

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Posted 3 years ago

“I use Facetheory for a while and I really like them. The products are great i know my favorites now. If I product doesn't suit my skin I got a replacement so I like to try the new products. They're quick to respond to questions. If you buy in the sales periods the prices are quite affordable also.”

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Posted 3 years ago

“It's the second time that I buy the Amil C-whip SPF 30. I like that it protects my skin from the sun. I use an other brand to moisturize my dry skin even more. The shipment was long for France but I could follow the parcel on the web, which is convenient. I may buy again.”

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Posted 3 years ago

“I was after a new skincare routine that was more affordable but still effective & the products clean. Face Theory was exactly what I was after - with an overwhelming choice of product I emailed the customer service team to help me narrow down my selection & they responded so quickly, given we are on opposite time zones too. The customer service is amazing, the prices are incredibly reasonable & from what I have read the results are amazing. I also love that they offer free shipping to Australia if you spend over $80. The fact they have a 365 day money back guarantee says it all. I cannot wait for my products to arrive!!!”

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Posted 3 years ago

“Mi pi ha mejorado infinito desde que uso los productos de Facetheory!”

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Posted 3 years ago

“Ottimi prodotti, all'inizio ero sciettica, ma sono perfetti per la mia pelle iperreattiva. Molto gentile e rapido il servizio clienti. Peccato la spedizione lentissima fino in Italia”

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Posted 3 years ago

“I'm a big Facetheory fan! - Products are excellent quality at reasonable prices - Delivery is always quick; I've ordered to both UK and French addresses and the delivery is always right on time. - Customer service is excellent; I've placed many orders with Facetheory and only ever had one (small) issue with an order. The customer service team were super quick to resolve it :) If you are looking for a new skincare regime, I highly recommend trying Facetheory :)”

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Posted 3 years ago

“I bought Pro Hydration Gift Set with Vitamin C for a friend but ended up keeping it! Best thing I ever did. I love facetheory products and it’s always nice to support smaller businesses. We’ll done Facetheory.”

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Posted 3 years ago

“My skin has never been better, love the cleanser, night cream, moisturiser and have just purchased a retinol serum all of which I love, would recommend Facetheory to anyone looking for a new skin regime, would never change”

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Posted 3 years ago

“Been using Facetheory for several years now and not only are their products great so is the service. Would definitely recommend.”

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Posted 3 years ago

“On time deliveries, nice packaging, customised product recommendations and skin saver products. I especially love the lip balm!”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,038 reviews