Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,228 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,228 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Je suis allergique à ses produits, peau du visage brûlé suivi d'une conjonctivite. J'ai tout jeté à la poubelle”

Helpful Report

Posted 3 years ago

Bonjour, Nous sommes désolés d'apprendre que vous avez eu une réaction. De nombreux éléments peuvent augmenter la sensibilité ou provoquer des irritations. Par exemple, il peut s'agir d'un ingrédient spécifique de la formule auquel vous êtes allergique ou d'un ingrédient actif tout simplement trop puissant pour votre peau. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et que vous ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory

Posted 3 years ago

“Amazing in every way! Beautiful products that do exactly what they say. Great price (mind you I had a 40% off code) and vegan, cruelty free, no nasties like parabens, lush gentle scents. Feel amazing, smell amazing, go a long way and after a 10 days people are commenting how nice I look, how good my skin looks. I feel better, softer skinned, fresher faced. Delivery was free and super fast.... Order Friday night, received Sunday afternoon. Truly impressive Face theory!! I'm hooked”

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Posted 3 years ago

“I love these products. My skin is sensitive but none of facetheory products have caused me problems.”

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Posted 3 years ago

“Lovely cleanser that leaves skin refreshed and so easy to use in the shower or generally”

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Posted 3 years ago

“Very quick delivery and added a lovely free gift which I will continue with and purchase going forward. Really made a difference ro my skin. Very pleased with the products”

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Posted 3 years ago

“J'ai reçu le colis dans le délai.”

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Posted 3 years ago

“Really like all the Facetheory creams that I’ve purchased. They seem to keep any ‘flare ups’ under control., as I used to.”

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Posted 3 years ago

“It's a present for my daughter. It's not been open yet”

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Posted 3 years ago

“The product i bought has really helped me with my skin issues and the service was very friendly and kompetent. Thank you”

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Posted 3 years ago

“I think I can see a difference, I don't have deep lines but the ones I have seem more smoothed out and skin a better texture. I have started to use it every night as I have had no adverse reaction to it and may see more results now.”

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Posted 3 years ago

“I have seen a an improvement with my pimple marks, dark spots. I ordered the retinol and porebright n10 serum, it made my skin glow. No more dull looking skin and face.”

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Posted 3 years ago

“Great products! My skin loves it! Great value for money!”

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Posted 3 years ago

“I have very oily skin and I'm very prone to hormonal break outs on my chin. I use the vitamin c lotion, the vitamin c cream cleanser, and the glycolic acid face and body scrub = winning combination”

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Posted 3 years ago

“I just started using this product but have seen a great difference, I'm so grateful thanks and I will be back”

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Posted 3 years ago

“I love these products. The slight scent is lovely. I'll be buying more!”

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Posted 3 years ago

“Je ne suis pas satisfaite du tout”

Helpful Report

Posted 3 years ago

Bonjour, Merci pour votre commentaire et je suis désolé d'apprendre que le produit n'a pas répondu à vos attentes. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et que vous ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory

Posted 3 years ago

“My skin has improved so much using Facetheory products. It's hard to find a company that doesn't have harmful ingredients and that products also work well. I also like their customer service, excellent return policy and prices. I'm a happy customer.”

Helpful Report

Posted 3 years ago

“The exaglow serum is odourless and has a nice consistency. After only three weeks of using it, and not even consistently, I noticed that my skin is getting brighter and my hyperpigmentation is slightly going away. Really like the product!”

Helpful Report

Posted 3 years ago

“The primer goes on nicely under my usual makeup, though I'm not sure it makes a huge difference to the wear. Blush and foundation were a fantastic colour match, but unfortunately not really buildable or flattering on my skin (I've got a lot of texture and the formula seemed to massively enhance that, even with very light and careful application). I think if you have good skin already and are just wanting to add a bit of a glow then these might work better for you. I was super impressed with the customer service though; they were lovely and refunded me within a few hours of receiving my email, so I'd be happy to try other products in future :)”

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Posted 3 years ago

“Absolutely amazing product on my second tube now. Cost alot more my second tube than my first almost doubled! Would recommend to others”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,228 reviews