Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,146 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,146 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly quick delivery and I noticed positive changes in my skin literally after the first use. Love love love the products!”

Helpful Report

Posted 2 years ago

“You only need a small amount under eyes and it definitely brightens up mine”

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Posted 2 years ago

“I been using this serum for about 2 weeks, so far no results yet but I am hopeful. I’ve tried several different discoloration solutions and nothing has helped. Any advice on what I should do for better results. It’s been about 5 years without any success.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. I have asked customer service to get in touch with you via email. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory

Posted 2 years ago

“Ich bin begeistert die beste producte die ich bis jetzt benutzt habe und ich habe wirklich vile mit meine Mischungen Haut und dann noch Acne m aber dise Produkte habe mir so gut geholfen das ich jetzt endlich mit 35 keine Acne mehr habe und wunderschöne Strände gesunde Haut . Deswegen empfehle ich sie gerne weiter”

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Posted 2 years ago

“Easy to choose products. Smooth payment. Shipping to Sweden takes a little longer than expected.”

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Posted 2 years ago

“Face Theory is amazing - their products, customer service, order processing, etc are all fabulous. I regularly use 6 of their skincare products and I'm delighted with all of them. Great quality and super value for money.”

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Posted 2 years ago

“Their vitamin c cleanser and amil c whip suncream is very good. However their regena C20 serum aggravated my red acne scars and ruined a bit of progress. The serum is supposed to help with an uneven skin tone so it was a shame.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback and I am sorry to hear that one of the products did not meet your expectations. There are many elements that can increase sensitivity or cause irritation. For example, it may be a specific ingredient in the formula to which you are allergic, or an active ingredient that is simply too potent for your skin. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“sehr gut, kann ich weiterempfehlen”

Helpful Report

Posted 2 years ago

“I’m definitely seeing results after my purchase. My face is looking more even and my hyperpigmentation is definitely disappearing I would highly recommend. I do suggest using both the Amil C whip SPF 30 along with the Vitamin C cream cleanser; absolute bliss.”

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Posted 2 years ago

“This is amazing cream I have been using it for 2 weeks and i can see a difference in skin texture and brightness. I have developed rosacea and tried lots of things to help but they were to harsh but I would definitely recommend this”

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Posted 2 years ago

“I love the serum that has the revisterol in it. It's amazing. My skin feels bouncer, is not as dry and importantly I don't become papery dry over the course of the day. I am so grateful to this company for producing amazing, affordable skin care products. I can't recommend them highly enough. I have spent so much money over the years, and to date theirs are the best products of used.”

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Posted 2 years ago

“A new brand to me and very pleased I found them. The eye cream pro is wonderful, quickly absorbed and does the job, my eye area is definitely looking brighter. I am very fussy about hand cream, I don’t want my hands left sticky or overly perfumed. This hand cream is an absolute joy. I think it is my new favourite.”

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Posted 2 years ago

“Really enjoying the cleaners and moisturisers I bought recently . Skin feels lovely . Absolutely pure ingredients too .”

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Posted 2 years ago

“I was recommended to Face Theory by a friend and I've been using the hot cloth cleanser and the vit C moisturiser for over a year now. The products are lovely quality and very reasonably priced and I would highly recommend them.”

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Posted 2 years ago

“Straightforward effecrive products and an easy to use subscription service :)”

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Posted 2 years ago

“Love the products, haven’t been disappointed yet”

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Posted 2 years ago

“Maravillosos productos. Seguro repetiré!”

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Posted 2 years ago

“I'm very happy with the lovely products I purchase from facetheory. The process from selecting the skin products to receiving is my order is simple and effecient.”

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Posted 2 years ago

“Love the products, packaging and prices.”

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Posted 2 years ago

“Facetheory has really nice products, very effective and is a bonus to be a vegan and cruelty free brand. Really nice packaging, most of them without plastic, only glass and metal, so is sustainable as well. Other thing very important is the explanation of each product, it's composition and beneficts, super helpful! I totally recommend!”

Helpful Report

Posted 2 years ago

Facetheory is rated 4.7 based on 38,146 reviews