Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,020 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,020 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this brand! My face feels amazing! I have to remember to always buy this rather than experiment with random products.”

Helpful Report

Posted 1 year ago

“4 years ago, I discovered Facetheory while searching for skincare products that were cruelty-free, environmentally friendly, and free from harmful chemicals. Not only did their products change my face, they also changed my life. Skin issues that I've struggled with since my teenage years throughout my 20s, like acne, hyperpigmentation, and bumpy skin texture, were effectively tackled by their products. Their products also last so long that I only have to stock up every 6 months. A little really goes a long way. It's so easy to build a routine based on your own skin concerns, and what's even more impressive is their products' multipurpose properties, making them incredibly handy. I can't recommend their products enough. My packages always arrive on time and it's the best value for money imo. Read all the reviews!”

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Posted 1 year ago

“Lovely products, could see the benefits after a few days use”

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Posted 1 year ago

“I love love Facetheory, for someone with dark skin that requires super hydration I use vit c oil day and night cream. They have done wonders and I don't usually leave ratings. This is the 2ns year using Facetheory. ☺️”

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Posted 1 year ago

“Facetheory is my favorite brand of Skin Care products. I love that I just need one or two productos for the day and night to make my skin looks and feel beautiful. The formulations are just perfect. And The Customer Service is the Best!!!!”

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Posted 1 year ago

“Normally im using the Moisturiser M3 and over years everything was good but they changed the composition...its less effective now . So i ordered the Moisturiser M3 PRO...still not good as the old normal one. What a pity that companies always have to change things.....”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 1 year ago

“I am based I. Australia and I have tried numerous cleansers, but none work as well as FaceTheory’s. Highly recommend”

Helpful Report

Posted 1 year ago

“Amazing product. Great for pigmentation reduction and hydration.”

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Posted 1 year ago

“I’ve used Facetheory products for 2 years now, I’ve introduced my daughters to their products and highly recommend both the products and the customer service. Clean, vegan friendly products with high quality ingredients, we are very happy (and so is our skin!).”

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Posted 1 year ago

“I really like the spf facecream.”

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Posted 1 year ago

“Great products which work and vegan.”

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Posted 1 year ago

“The creams are always very effective. I particularly like the oil free supergel and the retinol creams. However the relaxing night cream and oil free supergel used together do irritate my skin slightly, so I have to use them separately. The night cream is a bit thick and oily fir my aready oily skin, haha. Also the clarifying cleanser and regena-c moisturiser still came with a plastic covering on the cardboard boxes which did annoy me and prevent me from buying again :/ .”

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Posted 1 year ago

“Hi, Unfortunately I still didn't receive my delivery. Could you please advise on that? Kindest regards, Beata”

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Posted 1 year ago

Hi, Thank you for your review. Providing a seamless experience to our customers is always a priority, and we’re sorry we fell short. We can see here that a team member assisted you with this issue. Please feel free to contact our Customer Service Team if there’s anything else we can do for you. Thanks Facetheory Team

Posted 1 year ago

“Optimal skincare products”

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Posted 1 year ago

“Quick delivery and amazing products! I keep re-buying What I have tried and keep buying and trying new! So far so good”

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Posted 1 year ago

“The best product I've ever had!!!!!”

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Posted 1 year ago

“I like everything and the product and the delivery. Will buy more! 👍”

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Posted 1 year ago

“High quality product which felt great on my skin. Shipped and delivered super quickly.”

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Posted 1 year ago

“As a licensed Esthetician, I have to say the results are amazing. Not only for myself, but Facetheory has changed my clients skin profusely!”

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Posted 1 year ago

“Great product, ffeels amazing, smells great and goes on smoothly. Good price and delivery was quick.”

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Posted 1 year ago

Facetheory is rated 4.7 based on 38,020 reviews