Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,145 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,145 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Produit conforme à l description.”

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Posted 2 years ago

“Lovely products great for m skin thank you the cleansers are amazing”

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Posted 2 years ago

“Love face theory. Products are great & customer service is excellent. Would recommend”

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Posted 2 years ago

“I've been trying Face Theory for awhile now, and all the products are really good. I love the Supergel Moisturizer Pro. It's the best gel moisturizer I have used to date. It's the only one I trust on my face during the day.”

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Posted 2 years ago

“La quantité de la crème corps est insuffisante”

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Posted 2 years ago

“De producten zijn supergoed Maar de verzending alsook de communicatie is heel slecht. Als ik jullie een mail stuur wordt er gewoonweg niet op gereageerd alsook de verzending duurt steeds erg lang. Moest ik deze producten ergens kunnen kopen, dan deed ik dat ook. Dus niet zo tevreden. Ook de korting die ik vroeg had ik niet gekregen omdat er geen reactie was op mijn mail. Mijn bestelling ook nog niet ontvangen!”

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Posted 2 years ago

Hoi Annelies, Het spijt mij te horen dat u uw bestelling niet heeft ontvangen. Het is altijd een prioriteit om onze klanten een naadloze ervaring te bieden, en het spijt ons dat we hierin tekort zijn geschoten. Ik heb contact opgenomen met ons klantenserviceteam en helaas is er geen recente e-mail in hun inbox van u. Alle e-mails die wij ontvangen, worden tijdens kantooruren binnen 4 uur beantwoord. Als ik naar de tracking kijk, zie ik dat Colis Prive heeft geprobeerd uw bestelling op 02/05/2024 te bezorgen en dat ze nu aanvullende informatie nodig hebben om de levering uit te voeren. Volg de trackinglink om deze in te dienen; U kunt ook een e-mail sturen naar ons klantenserviceteam op help@facetheory.com als u hierbij hulp nodig heeft. Facetheory Team

Posted 2 years ago

“Very good products and fast delivery.”

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Posted 2 years ago

“Very good company and products that I have purchased. Always work…”

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Posted 2 years ago

“I was unsure wether to try face theory products as they all seem to promise the earth and nothing works, I’m 40 and suffer from acne/ blackheads nothing in the past has helped, feeling miserable I thought ‘why not’, BEST move I’ve ever made 100% happy with the products and results I didn’t purge upon changing brands and just feel amazing!! If your unsure like I was go for it, you won’t look back!!”

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Posted 2 years ago

“I was waiting for so long to the restock of this amazing product! It’s amazing! Leaves my skin soft and clear! I have sensitive and mixed skin and sometimes gets too oily or too dry or it tends to prone so since I found this 2 yrs ago I’ve been using it on my face and chest and immediately you see and feel the difference! Thanks Facetheory for bring this back!”

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Posted 2 years ago

“Goes on easily and smoothly, don't need much. Positive impact in the short time using”

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Posted 2 years ago

“Super produits. Très heureuse comme d'habitude avec mon achat. La derniere fois problem avec livraison (compensation recu) mais cette fois parfait. N’hésitez plus, achetez Facetheory.”

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Posted 2 years ago

“Very happy with my face serum”

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Posted 2 years ago

“very trustworthy and fast delivery to the Netherlands! I love the products”

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Posted 2 years ago

“Great products, customer care like no other!”

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Posted 2 years ago

“Great products at a reasonable price. I use their day and night creams, serum, eye cream and primer and would recommend them all.”

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Posted 2 years ago

“Quick, simple, straightforward, ethically correct - what's not to like Excellent products will definitely buy again”

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Posted 2 years ago

“Very good quality”

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Posted 2 years ago

“Bonjour, Mon colis ne m'a pas été livré. C'est dommage. Ce transporteur n'est pas pratique. Je ne suis pas contente.”

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Posted 2 years ago

Bonjour, Offrir une expérience fluide à nos clients est toujours une priorité, et nous sommes désolés de n’avoir pas réussi. Malheureusement, en examinant les informations de suivi, la livraison a été tentée mais sans succès. J'ai demandé à notre service client d'examiner cette question et de vous contacter par e-mail. Merci, Facetheory

Posted 2 years ago

“Il detergente alla vitamina C Face Theory è fantastico: lascia la pelle liscia, pulita e idratata, con un leggero aroma agrumato. Consigliatissimo”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,145 reviews