Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,020 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,020 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fantastic products that have not silicone or preservatives. great pricing and comes in glass jars. plus travel sizes to boot!”

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Posted 1 year ago

“Bonne crème qui agit réellement”

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Posted 1 year ago

“Customer service is top notch! I always have questions about their products before my first application, they always respond in a timely manner. Their products are good, S9 in particular fits my needs.”

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Posted 1 year ago

“Fantastic products, I have been using several products for a few years now and they have made a huge difference to my skin, it was dry and I was prone to continuous spots but real game changer for me, my skin has never been better, hardly ever get a spot, dry patches gone and improved skin tone overall. Super happy!”

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Posted 1 year ago

“I've been using their cleansers and moisturisers for a couple of years, and I love the results - great customer service too!”

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Posted 1 year ago

“Love it! Augenbereich sind heller geworden”

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Posted 1 year ago

“Very happy with my purchase. My skin looks and feels great after two weeks of using Ocuwake eye cream pro, regena c moisturiser pro and relaxing night cream”

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Posted 1 year ago

“2 UNSCENTED products that I bought DO SMELL, and not nice.”

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Posted 1 year ago

Hi, Thank you for your feedback and I am sorry to hear about your disappointment. I have asked customer service to get in touch with you via email. For any future questions, please contact us via help@facetheory.com. Thanks Facetheory Team

Posted 1 year ago

“I really enjoy the products especially the formula and the ingredients they’re so beneficial for your skin and health as they don’t cause any harm, their makeup as well is so amazing and their formulas are so moisturizing and glowy”

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Posted 1 year ago

“Works well for my very dry skin in winter.”

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Posted 1 year ago

“The Jojoba and Vitamin C oils are absolutely outstanding, they are by far the the finest facial products I’ve used in over 40 years! To add, the customer service here is impeccable, they’re considerate and attentive at all times x”

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Posted 1 year ago

“Good products and fast delivery.”

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Posted 1 year ago

“I bought products for my granddaughter during the pandemic as she was having to wear a mask all the time. The serum worked so well and now she can't live without it. Reasonable priced products and always an efficient service.”

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Posted 1 year ago

“I'm very happy with the quality of the products, the online ordering is a breeze, and I'll be using Facetheory products in the future.”

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Posted 1 year ago

“Best beard oil ever. Please never stop making this.”

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Posted 1 year ago

“Been using this cream for just over a week and my skin feels better already”

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Posted 1 year ago

“Given my first jar as a gift. Now a convert and have purchased more. Nice thick consistency without being greasy. Important to me to be able to use a lovely product that also has SPF30.”

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Posted 1 year ago

“Face theory super gel is amazing for acne prone skin as it contains vitamin c that works perfectly on post acne marks.”

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Posted 1 year ago

“The best product I have ever tried from the brand, I’m completely obsessed with everything from the bottle, the texture, the way it makes my skin feel - love it!!”

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Posted 1 year ago

“It is not suitable for sensitive skin…”

Helpful Report

Posted 1 year ago

Hello, We are so sorry to hear that you had a reaction. There are many elements that can increase sensitivity or cause irritation. For example, it may be a specific ingredient in the formula to which you are allergic, or an active ingredient which is simply too potent for your skin. Sometimes it's other products used at the same time, or even external/environmental factors. We can see here that a member of our team assisted you with this issue. Please feel free to reach out to our Customer Service Team if there’s anything else we can do for you. Thanks Facetheory

Posted 1 year ago

Facetheory is rated 4.7 based on 38,020 reviews