Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,145 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,145 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing product 🥰”

Helpful Report

Posted 1 year ago

“I switched to Facetheory 6 months ago and I'm pleased I did. I've seen noticeable improvements in my skin since using the hyaluronic acid serum and daily SPF moisturiser (which absorbs into the skin beautifully - no residue or oilyness). I'm 34 and it's keeping my skin feeling youthful and hydrated. Preferred the old style and glass jars, due to recycling aspect - that's my only quibble. Otherwise, I couldn't recommend them more as now all of my face skin care products are from them.”

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Posted 1 year ago

“I've been using Facetheory for years. My favorite is the bakuchiol moisturizer. I love the ingredients they put into their products, they're all good and well thought.”

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Posted 1 year ago

“Absolutely love these products. Not so in love with the rebranding.”

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Posted 1 year ago

“I have bought all sorts of products over the years where people would tell me the products are ok for super sensitive skin and they end up burning my skin , UTILL my Nephew introduced me to Facetheory 4 yrs ago , best products for even thee most sensitive skin , thank you Facetheory .👏🏻👏🏻👏🏻👏🏻👏🏻”

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Posted 1 year ago

“Just started using these.products about a month ago . Recommended by an aesthetician. My skin never looked better . My skin look the best it has every and really happy with results .”

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Posted 1 year ago

“I’m so happy with the products of Facetheory. My skin looks beautiful, bright and calm since I use the products. The porebright toner and Hylafecta serum are my favourites, but I would say everything is perfect. Nice scents, good ingredients, and fair prices. Happy customer!”

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Posted 1 year ago

“Fab products - love the gel moisturiser and the primer!”

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Posted 1 year ago

“Purchased the night cream, which I'd used before. Would prefer it to have been in a jar (as prev) rather than tube. Arrived promptly and happy with purchase”

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Posted 1 year ago

“So far it is good to the skin”

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Posted 1 year ago

“Products are amazing but an increase in price of more than double is shocking.”

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Posted 1 year ago

Hi, Thank you for taking the time to share your feedback with us and we are happy to hear that you enjoy our products. The last full price increase was in Jan/Feb 2023. With this rebrand, we insisted on providing higher-quality packaging at the same price. As such, we’ve not increased pricing except when a fill level has increased. We had many promotions and sales over the last year, so you may have seen products offered for lower temporary promotion periods. We will still periodically do promotions. However, we offer our most generous discount EVERY DAY with our bundle builder. Savings range from 10-30%, depending on how many products you add to your bundle; six products get you the maximum discount. Thank you again for writing your review. Thanks Facetheory Team

Posted 1 year ago

“I have used these products for 3 years.. The only negative is the change of packaging l.. I really like the original glass tubs and were easy to recycle or reuse into candel pots...”

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Posted 1 year ago

“Very happy to deal with this company, very speedy delivery, and I'm very happy with the products I have purchased.”

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Posted 1 year ago

“Texture not ideal for my skin. Good hydration.”

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Posted 1 year ago

“I love the products I buy from Face Theory. All the ingredients are completely healthy and beneficial to the skin. The choice for all skin types is excellent. My skin looks and feels in great condition. Customer service is always quickly responsive and helpful. I check all my products on Yuka. The products I buy get 100%.”

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Posted 1 year ago

“Amazing products. Leaves the skin dwey without a wet layer remaining on skin. Brightens and freshens skin.”

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Posted 1 year ago

“Fantastic products, natural ingredients with results you can see!”

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Posted 1 year ago

“I brought three products in total; a cleanser, moisturiser and serum. Would highley recommend and seen an improvement in my skin; the amount of product you get for the price point is great and a little goes a long way. The website is user friendly and it was easy to find the products that suit my skin type.”

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Posted 1 year ago

“Certains produits sont très bien mais les derniers acheté non”

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Posted 1 year ago

“Great service and great product”

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Posted 1 year ago

Facetheory is rated 4.7 based on 38,145 reviews