Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,015 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,015 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the products”

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Posted 1 year ago

“3 years being customers, delivery is fast, parcel well packed, customer service response fast if you need it. products are very good ( depending what your skin type), price is higher than before but I bought it normally when they are offering the discount.”

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Posted 1 year ago

“I am a client since 3 years. I am very happy with the quality and ethical values of Facetheory”

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Posted 1 year ago

“Great quality and ingredients”

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Posted 1 year ago

“I purchased the triple action Cleanser and the amil c whip moisturiser. I am mid 30s with combination skin. I was worried the moisturiser may be a bit heavy, but it feels lovely and sinks in leaving skin smooth and non greasy. The Cleanser is also lovely, and you can feel a slight tingle as the AHAs and BHAs do their work. Both smell really nice, not too overpowering. I have tried ALOT of skincare brands, both expensive and chemist brand, and I can say I am enjoying this and would probably buy it again.”

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Posted 1 year ago

“Ingrédients parfait efficacité maximale rapport qualité-prix excellent Sur tout les produits que j'ai testé”

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Posted 1 year ago

“Ich liebe die Produkte und bleibe treu!”

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Posted 1 year ago

“I ordered a night cream, day moisturiser and impulse buy lip colour. The products are gorgeous. I am so pleased. Delivery was prompt too.”

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Posted 1 year ago

“Really like this product. I plan to continue to buy even though it is not available in the USA. It is very moisturizing. I use it every night before bed.”

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Posted 1 year ago

“Fantastic customer service, definitely recommend ⭐”

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Posted 1 year ago

“Service was good, but too early to form an opinion on the product.”

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Posted 1 year ago

“The products are fantastic, reasonably prices, and smell and feel great. I am loving the results too. My skin hasn't looked this good in a long while. I emailed customer service to ask what I should buy with my skin type and they replied quickly with great advice and I love what I bought. I bought everything that was suggested. Definitely will rebuy all of the products I have when they run out.”

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Posted 1 year ago

“Speedy delivery, love the Realxing night cream, Regina-C moisturiser & Regenacalm serum but sadly the Foundation didn't work for me.”

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Posted 1 year ago

“Just received my items and so far I am loving my products. They are clean, smell refreshing, and I love the feel.”

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Posted 1 year ago

“My parcel arrived very quickly. I bought a day and a night cream. Pleasant fragrance. Lovely texture. I do beleive my skin looks better already.”

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Posted 1 year ago

“Always comes quite quick, well packaged, pleased with what I ordered very good value”

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Posted 1 year ago

“I am very wary about what I use on my skin and thought I'd try this product as it claims not to have any nasty ingredients . Only given 4 stars as I have only been using it a couple of days, so can't really say how well the product is working for me. It goes on very smoothly and it sinks into the skin nicely, will wait and give it some time to see if it works. Some reviewers have noted that the product comes out of the tube too much, but so far that hasn't happened to me. I do feel that the tube is more like an "ointment " application as apposed to an eye cream, but that's just my opinion.”

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Posted 1 year ago

“It is the best cream I've ever used, literally magic ❤️”

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Posted 1 year ago

“I absolutely love this product, being using it for nearly 2 years now, wouldn’t be without it. Smells great and refreshing, makes more skin feel soft youthful and keeps my spots to a minimum. Love it just my personal opinion. Cheap too and last me well over 6 month's 170ml size. I have so many products from this company the only products I use on my face other than my face cream pre makeup.”

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Posted 1 year ago

“This truly is a great product, my large pores are really barely noticeable.”

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Posted 1 year ago

Facetheory is rated 4.7 based on 38,015 reviews