Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,330 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, price of product reasonable, delivery pretty quick.”

Helpful Report

Posted 1 year ago

“Came quickly and as,we've had them a few times before we knew they'd be good.”

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Posted 1 year ago

“Lovely lights and great service: they arrived very quickly. My only criticism is that the different blues in this collection are so similar as to be almost impossible to tell apart.”

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Posted 1 year ago

“Love the products, packaging and speedy of delivery. I felt the item was a bit pricey and would be more inclined to buy from C&C again if they were slightly lower priced, but I appreciate that they offer a bespoke service. One of my cotton balls arrived crushed, however I managed to fix it by poking a chopstick into the hole and pushing it out.”

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Posted 1 year ago

“website a little confusing.”

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Posted 1 year ago

“Love the product but a wee bit pricey. I still buy though😂😂”

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Posted 2 years ago

“It was so nice to find just replacement balls without having to buy a whole new light string”

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Posted 2 years ago

We are so glad to hear that you liked the cotton balls ! P.S. We love the blue and silver colour choice :)

Posted 2 years ago

“Lovely bright lights with great colours. One star off for having to assemble yourself. Given the price I would have hoped to have them ready to use.”

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Posted 2 years ago

“Great service, very quick delivery, look great but a shame the led light strings dont last very long.”

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Posted 2 years ago

“Great service from Cable & Cotton as usual. I was however having to buy replacement blue bulbs for my Festoon outdoor lights. I have two sets connected, and they are beautiful and colourful all year round, but unfortunately, all of the blue bulbs have failed over time, whilst all of the other colours have been fine. Luckily the price of replacements is extremely reasonable, and well worth it to restore our lights to their full glory.”

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Posted 2 years ago

“A great product, you can change the look of your room by changing the colour of the covers on the lights. The ordering process is user friendly.”

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Posted 3 years ago

“Lovely product. Only negative was that even if you buy a pre chosen set and not your own colours then you still have to make yourself. Would have expected them to have been made for customer. However once constructed they look great.”

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Posted 3 years ago

“Lovely coloured lights. A bit harder to insert the new style led lights than the older style. Still love these lights and highly recommend them.”

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Posted 3 years ago

“They look beautiful in my children’s room, and they kids love them. However they didn’t come with a plug socket which was a bit annoying and the coloured balls arrived separate to the lights, so they all needed to be attached manually to the lights - this was quite a fiddly job and I would have thought would be included for the price.”

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Posted 3 years ago

“The product looks good. Packaging probably needs a rethink as about 25% of the balls were squashed out of shape. I was able to use a chopstick to put onto the hole and push the dents out, however this damaged some of them.”

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Posted 3 years ago

“Great service and love our new lights. A little tricky to insert the lights into the balls without denting them but all ok in the end. No other communication with company other than putting order through which was very easy. Light look great in our tent :-)”

Cable and Cotton 4 star review on 24th March 2022

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Posted 3 years ago

“Love cable and cotton and have ordered before. Although a little disappointed this time as all of the pink colour balls we ordered were not pre-cut. All the others were however and it wouldn’t stop us from ordering again.”

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Posted 3 years ago

“Excellent product, however I ordered a plug with timer and somehow was missed when emails went out when they ran out. Customer service was excellent however and I'm very pleased with the lights”

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Posted 3 years ago

“Haven't used them yet, but presumably they are ok.”

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Posted 3 years ago

“Beautiful lights. I love the colours. The led bulbs not quite so easy to manipulate. And they are in a strand (but that works better than being joined into a circle) The balls seem a bit stronger which is better! Love my latest set.”

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Posted 3 years ago

Cable and Cotton is rated 4.8 based on 3,330 reviews