Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,330 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the lights and easy to assemble, but they sent me the wrong shade of one colour I ordered”

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Posted 3 years ago

“Lovely lights, lasting well. Great service.”

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Posted 3 years ago

“love the lights but they are a bit fiddly to assemble. Maybe there could be a tool provided for people like me who found it difficult? No photo as grandson doesn't like the pinks so ordering more!”

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Posted 3 years ago

“Always beautiful cosy lights but the price has gone up significantly which will certainly limit the number of sets I buy”

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Posted 3 years ago

“Got our order in good time, however we were a cable short. I’ll say that after I alerted C&C to the omission I received the missing cable the very next day, Thank you for the prompt attention in sorting that out.”

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Posted 3 years ago

“Product is great but delivery price high when only ordering replacement balls”

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Posted 3 years ago

“Last Christmas, the tree lights packed up on us. With Covid restrictions in place we resorted to what we had. Cable & Cotton Mexican (short set). Made a fantastic replacement. So good in fact there we'll be going with a full 50 lamp set this year and no other lamps. However, they're not cheap, but you are buying quality. Thoroughly recommend; and customer service was awesome.”

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Posted 3 years ago

“A little fiddly to put together, and the teal is more green when switched on, but overall pleased with how pretty they are”

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Posted 4 years ago

“Very speedy delivery. Product was as described and looks lovely”

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Posted 4 years ago

“The product is great although the actual cable isn't always easy to push through the ball. I'm also not sure why you no longer offer the option of just a regular plug instead of the USB fitting?”

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Posted 4 years ago

“very efficient in delivery and lights just as advertised, thanks”

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Posted 4 years ago

“Choosing and buying our lights was easy, they arrived quickly and nicely packaged. They look BRILLIANT up, lit and unlit. I only took one star off because the process for putting the balls on to the lights was a bit tricky and I had expected them to come ready strung. I may have missed the bit on the website that said you have to string them on yourself and it's do-able, just probably would have been a bit neater if it had been done for me! But can't fault the product. Definitely recommend and will buy more I'm sure.”

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Posted 4 years ago

“Very nice, colours are lovely, some were quite difficult to get the bulbs into.”

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Posted 4 years ago

“Buying an LED string to replace the old bulb one which has suddenly stopped working (and I can't trace the fault). The lights are lovely and I hope the new strings will last longer and be better value than the old ones.”

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Posted 4 years ago

“Disappointed I couldn't get replacement bulbs for my current light string so I had to replace the string altogether otherwise the lights would have been redundant but you have me a discount on the new purchase so that helped.”

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Posted 4 years ago

“Bit on the pricey side but worth it for the quality, which is fantastic.”

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Posted 4 years ago

“These are gorgeous! Colours are so vivid and delicious. And I love that there was no plastic in the packaging. The only problem was that one ball arrived dented, and the cable is pretty short (20 ball string), so bear that in mind when ordering and particularly if you’re hanging them along the ceiling as the cable won’t reach your average plug.”

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Posted 4 years ago

“Bought a replacement cable with light bulbs since my (very) old one broke. I got a discount and it arrived perfectly. The led ones shine much brighter than the old ones, which I don‘t love, but it looks as if it‘s gonna last for many years and the USB is a great improvement!”

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Posted 4 years ago

“Product is great and very good quality. Was a little worried at assembling myself in case I damaged the balls but worked out ok.”

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Posted 4 years ago

“Easy to assemble. Bright. I chose the wrong colours. And too many. I would prefer slightly less bright lights, but that’s a personal choice. And I would prefer them to be more spaced out. Again a personal choice. So my daughter is taking to uni and I’ll have a re think!!”

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Posted 4 years ago

Cable and Cotton is rated 4.8 based on 3,330 reviews