Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,416 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,416 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. The baubles were delivered within a day.”

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Posted 8 years ago

“Gorgeous product, very happy with the result”

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Posted 8 years ago

“Very pretty, arrived quickly. Some balls were a little more difficult than others to get onto lights but well worth the effort. I did not buy the usb plug because i had one but find my plug gets quite hot after a while and refuses to work until it cools down. The problem is with my plug not the lights.”

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Posted 8 years ago

“Despatch seemed to take a long time compared with other suppliers. Once despatched arrived next day.”

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Posted 8 years ago

“I am very pleased with my lights, in fact my only regret is not getting more!!”

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Posted 8 years ago

“Beautiful lights, arrived quickly and well packaged.”

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Posted 8 years ago

“Beautiful lights, ordering and delivery was quick and easy. Im very pleased”

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Posted 8 years ago

“Excellent customer service! Will definitely buy from cable and cotton again and recommend it to all my friends :))”

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Posted 8 years ago

“We now have two of the cable multi lights and i absolutely love them, fab product idea! 5*”

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Posted 8 years ago

“The product was great but I really wasn't happy with their customer service team who lied about dispatch and then admitted they'd been busy. Honesty really is the best policy.”

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Posted 8 years ago

Dear Tabitha, Thank you for your post; we do appreciate you taking the time to give us your feedback. I have checked the email threads between you and our staff and can see that you had several responses - in part over the weekend when our warehouse is closed. I can assure you that we all do the best we can to give our customers accurate information at the time of response and do so in good faith. We get regular updates from the warehouse during week days and rely on these to give the right information at the time of an email enquiry to our customers. Honesty is indeed the best policy; we work with integrity and would never lie about the status of an order. I hope you enjoy your light set and wish you a lovely festive season. Yours sincerely, Kate and the Cable and Cotton Customer Service Team

Posted 8 years ago

“Gorgeous lights for my girls bedrooms”

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Posted 8 years ago

“Really easy to order and absolutely great product when they’re delivered. We’ve now got 2 sets and love them both 😊”

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Posted 8 years ago

“It was the fuse bulb that blew, getting a replacement was a bit expensive really”

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Posted 8 years ago

Dear Joe, Thank you for your post; I am sorry that you needed fuse bulbs only and regret there is not that option online. I hope these got the cable working again for you? Please do email me at hello@cableandcotton.com if you need to. Yours sincerely, Kate

Posted 8 years ago

“Nicely presented products. Kept in touch with me when an order was delayed.”

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Posted 8 years ago

“It would have been excellent but you forgot to let me know that one of the colours was out of stock so delivery was delayed. I love your lights and always love goi g to the shop when we visit Brighton and I have taken lights to family in Spain, and given them as presents at home. My green ones in my kitchen are always admired. These were the first ones ordered on the net. They are for my great grand daughters bedroom. Thanks”

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Posted 8 years ago

Dear Customer, Thank you for post - I am so glad you love the product so much and that your friends and family do too. I can only apologise for not letting you know about the colours running out of stock. Stock does fluctuate and we try to predict what colours are going to sell at certain times of the year but do not always get it right! I very much hope you are enjoying your present light-sets on these dark nights. Thank you kindly for your continued custom. Yours warmly, Kate

Posted 8 years ago

“Love these lights so much. Such a fantastic range of colours. The website was easy to use and they were delivered quickly. Very happy!”

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Posted 8 years ago

“Bought our first lights from a shop in Fowey and look lovely around the fire-place. Ordered a second set as a present and came within two days in the post even though it was Black Friday. The colours weren't quite correct but they resolved the problem quickly and efficiently. Will buy again when we need some more.”

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Posted 8 years ago

Dear Gillian, Thank you for your lovely post - I am glad we sorted the colours out for you, and apologise again that the wrong ones were sent out. Black Friday madness I imagine! Enjoy your lovely lights on these cold dark nights. Yours warmly, Kate

Posted 8 years ago

“Sono soddisfatta di quanto acquistato! Sorpresa della rapidità di consegna: il regalo per mia figlia é arrivato in 6 giorni da UK in Italia!!!”

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Posted 8 years ago

“Arrived safely and well packaged, it’s a gift for Christmas looks lovely. Second purchase I’ve bouth from C&C and can thoroughly recommend them! Hopefully everything will work OK when we set them up on Christmas Day with my little boy!”

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Posted 8 years ago

“Great communication, prompt delivery & fab product”

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Posted 8 years ago

Cable and Cotton is rated 4.8 based on 3,416 reviews