Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,416 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,416 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a longer wait than expected for my order as there were issues with supply of the colours I chose but the customer service was fantastic. Communication was excellent and the effort made on my behalf was apparent. One happy customer!”

Cable and Cotton 4 star review on 14th December 2017

Helpful Report

Posted 8 years ago

Dear Laura, Thank you for your lovely cheery post - I am sorry you had a wait for your order but can see from the photo it was all worthwhile! We love seeing how our customers customise their lights and are delighted with this - hope you are too! Wishing you a very Happy Christmas. Yours warmly, Kate

Posted 8 years ago

“Fantastic customer service and a brilliant product.”

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Posted 8 years ago

“Beautifully packed, arrived quickly, the colours of the bulbs are stunning I just hope my granddaughter likes them as much as I do when she opens them on Christmas Day”

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Posted 8 years ago

“Lovely company. Now got 3 sets of lights from you. They look beaut hanging in our house. Good service and communication.”

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Posted 8 years ago

“Took a little while to get my order because of the Christmas rush, but the lights are absolutely fantastic and look brilliant above our fireplace. Many comments from people about how great they look - thank you!”

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Posted 8 years ago

Dear Melanie, Thank you for your kind patience for your delayed order - i am so glad you love the product and appreciate your enthusiastic post! Have a very Merry Christmas! Yours warmly, Kate

Posted 8 years ago

“Unique product , very well made ...makes my bedroom look magical”

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Posted 8 years ago

“Love my cable and cotton lights....bought 1 set for my bedroom and another for my daughter's bedroom...they are so pretty and throw a lovely dappled light into the room”

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Posted 8 years ago

“lovely and delightful”

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Posted 8 years ago

“Lovely product, great company to deal with”

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Posted 8 years ago

“good product well made and looks very effective”

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Posted 8 years ago

“Good overall, thought you actually placed the lights into the cotton balls. Quite tricky even for me. Some blue balls were a little weaker than the others and the threads seem to come lose inserting the bulbs. Think you should do this for the customer.”

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Posted 8 years ago

“Website easy to use and very quick delivery.”

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Posted 8 years ago

“The 20 string lights I bought are for a present, but a couple of the colours are quite bright, am I able to return the new balls that are too bright to exchange for different colours? I notice I am able to purchase additional balls in packs of 5 - but all of the same colour! Is it possible to purchase individual colours? Many thanks.”

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Posted 8 years ago

“These are so simple and so beautiful.”

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Posted 8 years ago

“I love the cable and cotton lights . I used to get them from Cloudy blue in Aberdeen.”

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Posted 8 years ago

“Good quality,beautiful colours, easy to put together if you follow the instruction and with the added bonus of led lights that should last longer and be more robust than standard bulbs.”

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Posted 8 years ago

“Beautiful addition to my sitting room x thank you x”

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Posted 8 years ago

“All good, the website is great fun, but the delivery took a little too long”

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Posted 8 years ago

“First saw you in The Beach Hut, Watergate Bay, Cornwall. Really cool! This is now my second purchase, have you in the conservatory as a substitute to Xmas lights. First purchase still going strong, balls have not faded in colour. I'm sure I'll be adding to the collection. Thanks!”

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Posted 8 years ago

“Absolutely love these beautiful balls, this is my third set! The new led lights are far better than the originals which were also amazing - thank you!”

Helpful Report

Posted 8 years ago

Cable and Cotton is rated 4.8 based on 3,416 reviews