Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,428 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful lights 💕”

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Posted 8 years ago

“Massive improvement now that you're doing LED's. Love my Cotton and Cable lights. Will definitely be buying more! x”

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Posted 8 years ago

“Lightastic!”

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Posted 8 years ago

“Ordered a set of the string lights as I have had a set for a few years now and they are fab. I have ordered another 3 sets for friends for Christmas this morning as they always comment on how lovely they are. Delivery is very quick . lots of lovely ideas and choices of colours to pick so don't hesitate have a look and you never know what lovely combinations you will come across.”

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Posted 8 years ago

“These were bought as a gift, so I unfortunately haven't seen them in all their glorious beauty in my house, but they looked stunning in the box and were just what I was wanting for a special personalised gift. Thank you xx”

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Posted 8 years ago

“Love my C&C lights, had them for several years! Was delighted to see they were doing LED light strings so I bought a set and put my balls on, perfect! They are far superior to the last nights, I know they are cheap to run and cool and more stable plus they are in a string and not a loop, so much easier to set them up, aesthetically wise, for where I want them, around a cupboard. Happy!”

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Posted 8 years ago

“Really lovely lights!! Love them!”

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Posted 8 years ago

“Fantastic LED lights and great customer service when I asked a question! Thanks!”

Cable and Cotton 5 star review on 8th November 2017

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Posted 8 years ago

“Lovely lights, look great...but I hadn’t realised they are self assembly. Not sure why the website lets you shuffle the colours if you then have to put them on yourself. It’s fiddly to put them on, some needed the holes cutting bigger and it took ages. With my daughter excited to see them it was disappointing to open a box full of balls and cable.”

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Posted 8 years ago

Hi, Thanks for the feedback and sorry you were a little disappointed. As we offer a completely customisable service where customers can choose their own bespoke set of lights from a choice of 50 colours, I'm afraid we can't pre-mount the cotton balls onto the light string. In fact, most of our customers find this element of arranging the colours and popping them onto the lights as part of the experience and rather fun. But I appreciate not every one will. Sorry that wasn't quite what you had wanted. Each cotton ball lampshade is handmade and the slits can vary a little in size. We are ensuring that the slits are consistent and big enough for the new LED lights. Sorry if you had to enlarge a few slits yourself. I hope every other aspect of our service and product was up to scratch and you're enjoying your Cable & Cotton fairy lights. All the best - Anthony

Posted 8 years ago

“Nice product, prompt delivery!”

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Posted 8 years ago

“Order arrived on due date; the lights are just lovely and presented in super box”

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Posted 8 years ago

“Love my cable and cotton lights and have changed my old lights for the new LED ones. So easy to change and look brighter. Brilliant customer service as always”

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Posted 8 years ago

“Easy access to purchase extra bulbs, reasonable price and five in a pack which is handy. Could suggest we get it with our original purchase to save time when the fuses blow?”

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Posted 8 years ago

“"I have had several sets of lights by cable and cotton and wanted another set for the living room, delighted that the new ones are led lights and they look beautiful."”

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Posted 8 years ago

“Great packaging, speedy deliveryand quality product makes a happy customer.”

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Posted 8 years ago

“The only thing I’d like to see improved is the contact options for after sales queries I found it frustrating that there wasn’t a phone number I sent a message via contact us but never got a response”

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Posted 8 years ago

“Bought a replacement light string, a bulb had gone in the old set and the chance to move to low energy LED was great, the balls transfered over easily and the light through them is great in our fireplace. The LED strings have a switch on them too, something I’d had to add myself on the incandescent set! Great product”

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Posted 8 years ago

“Perfect finishing touch to my bedroom”

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Posted 8 years ago

“Love the lights bought them for Xmas but can’t wait til then so they are lit up already”

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Posted 8 years ago

“It was lovely being able to get lights in my perfect colour scheme to match my bedroom.”

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Posted 8 years ago

Cable and Cotton is rated 4.8 based on 3,428 reviews