Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,428 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love dealing with this company Kate is a legend and always very helpful, especially when technology had a blip!”

Helpful Report

Posted 8 years ago

Dear Sue, Thank you for your incredibly kind post, especially considering how the computer blip affected your order! I shall be in touch very soon regarding the box dispatch. Yours very warmly, Kate

Posted 8 years ago

“Fab product. I love the fact you can create your own colour combination. Great service 😊”

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Posted 8 years ago

“Fab as usual have a nice little collection of Cable & Cotton lights sets now, Love them all.”

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Posted 8 years ago

“Delighted with my lights. Gorgeous bright colours, speedy delivery and great quality. I love them.”

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Posted 8 years ago

“I love my Cable and Cotton lights. They are sturdy, well made and most importantly completely beautiful! XXX”

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Posted 8 years ago

“I love the lights they are gorgeous. I like that you get to put them together yourself too. Great quality and I love the way they are packaged when they arrive too. Will be buy some more soon for our sons room. ❤️”

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Posted 8 years ago

“Love these lights, just bought my 2nd set. The fact you can mix and match and shuffle when selecting the colours before ordering is great.”

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Posted 8 years ago

“The lights are beautiful,”

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Posted 8 years ago

“My telephone query,dealt with by a real person,was quickly and efficiently answered. My order was dispatched efficiently and arrived on time and I love the quality of the merchandise. Just brilliant....thank you.”

Helpful Report

Posted 8 years ago

Dear Mrs Bailey, Thank you so much for your kind post - what a nice way to start my day! We do really care about our lovely fairy lights, and I am always glad to help in any way I can. I am delighted you love them too! Yours warmly, Kate

Posted 8 years ago

“Lovely products and very easy to use, super stylish!”

Helpful Report

Posted 8 years ago

“A lovely lady called Kate could not have been more helpful and interested in what I wanted to achieve with the coloured balls. They are fabulous for creating atmosphere and warmth anywhere in the house but choosing the colours was difficult - there is a great choice but this made it harder! It would have been good to have sample strips of each colour in the range to see exactly the subtle shades of some of the colours. But regardless, the customer service is excellent and the products are good quality and very well put together.”

Helpful Report

Posted 8 years ago

Dear Anon, What a lovely way to start my day - thank you so much for your post! Yes sometimes too much choice makes it harder than not enough - especially with colour matching - but I am delighted we got there in the end, and that you are happy with the result. I very much appreciate your kind feedback and hope you enjoy your lovely lights... Yours warmly, Kate

Posted 8 years ago

“Gorgeous lights that make me very happy every time I see them! Lots of compliments - highly recommend”

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Posted 8 years ago

“Absolutely love the lights! Good quality and so pretty!”

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Posted 8 years ago

“The lights matched our decor perfectly and made such a beautiful addition to our lounge 😍”

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Posted 8 years ago

“Great service and quality”

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Posted 8 years ago

Dear Charlotte, Thank you for your kind post - I am so glad you like both the product and our customer service too. I do hope you enjoy your lovely lights... Yours warmly, Kate

Posted 8 years ago

“Happy to know I can purchase the bulbs separately, just thought the postage was a little pricey for one small packet, which is why I ordered two lots. Other than that I love Cable & Cotton!”

Helpful Report

Posted 8 years ago

Dear Caroline, Thank you so much for posting a 5 star review - the bulb packs were originally £2.95 and p&p was the same price. Postage cost went up to £3.95 so we reduced the price of the bulb packs accordingly so that this extra cost did not get passed onto our customers. It does defy logic a little though! I am glad you are now stocked up and hope you continue to enjoy your lovely lights for a long time to come. Yours warmly, Kate

Posted 8 years ago

“As always great customer service and now with a beautiful Aztec light set : )”

Helpful Report

Posted 8 years ago

Dear Anon, Thank you so much for your lovely post - I am delighted you like our new Aztec light set which we think is pretty fabulous too! I hope you enjoy it... Yours warmly, Kate

Posted 8 years ago

“The lights make a wonderful addition to my lounge, they make me smile every time I enter the room. In the dining room my guests get to see and smile! We run a B&B Rose Cottage Sorry my photos seem to be upside down!”

Helpful Report

Posted 8 years ago

Dear Jean, Thank you for such a lovely smiley post - I am so glad your lights brighten up your days (and nights!)... Yours warmly, Kate

Posted 8 years ago

“Absolutely love these lights, well made and they give off a lovely light.Small errror with delivery which was very helpfully and quickly sorted out. Very pleased!!”

Helpful Report

Posted 8 years ago

Dear Helen, Thank you for your kind review - I am so glad we were able to sort out the delivery error and do apologise for any inconvenience caused. I am also delighted that you love your lights so much - enjoy! Yours warmly, Kate

Posted 8 years ago

“Absolutely love my lights!!! Been wanting a set for ages and they are better than I thought! Bit of a delay with getting them but they were worth the wait”

Helpful Report

Posted 8 years ago

Dear Rebecca, Thank you for your post - I am really sorry there was a bit of a delay getting your light set to you but am delighted that you love them so much. Glad it was worth the wait - enjoy! Yours warmly, Kate

Posted 8 years ago

Cable and Cotton is rated 4.8 based on 3,428 reviews