Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,404 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,404 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had my lights for two days and only 5 bulbs out of 20 work now.”

Helpful Report

Posted 2 years ago

Hi Tricia, I'm so sorry to hear that this happened to you :( I will get in touch with our team right away and will further investigate what might have caused this. In the meantime, I'll get a replacement set sent across to you asap. Many Thanks, The Cable & Cotton Team

Posted 2 years ago

“The light strings I had needed for years and just hadn’t got around to getting them.. wish I had done years ago now. I like the new design”

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Posted 2 years ago

“Fantastic customer service and excellent quality lights. I love the colours and how you can select your own. I’m sure I’ll be purchasing more.”

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Posted 2 years ago

“great customer service and quick delivery for a great product”

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Posted 2 years ago

“Came quickly and as,we've had them a few times before we knew they'd be good.”

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Posted 2 years ago

“Very good service, was easy to order, and delivered very quickly ,thank you.”

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Posted 2 years ago

“Good quality and excellent service - my parcel arrived the very next day!”

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Posted 2 years ago

“This is the second time round I bought your products for both myself and my sister. Our first string of lights lasted for years. We love them and hope you stay in business forever! Beautiful and lasting product”

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Posted 2 years ago

“Super fast delivery, really well packaged. I bought a set several years ago, and a change of decor prompted a change of lights - I selected the colours to compliment my new green bedroom. They look lovely”

Cable and Cotton 5 star review on 27th October 2023

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Posted 2 years ago

“Great website. Excellent service. Fantastic product.”

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Posted 2 years ago

“What a brilliant product and first class service. I already have several of these lights and thought I would treat myself to the Halloween set. They are beautiful.”

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Posted 2 years ago

“Excellent quick service and well packaged”

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Posted 2 years ago

“Great service, answered my questions on the same day before I purchased the string lights. They look fantastic and the dimmer switch lets you adjust the ambiance really easily.”

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Posted 2 years ago

“Great quality lights and excellent delivery service. Very happy with my purchase.”

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Posted 2 years ago

“I love these lights, they’re a great addition to my garden room. Love the way you can pick your own combination of colours and the packaging is amazing!”

Cable and Cotton 5 star review on 20th October 2023

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Posted 2 years ago

“Quick delovery and beautiful set of lights :)”

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Posted 2 years ago

“Hi I’ve bought your cotton balls before and they lasted years. So I had no hesitation in ordering a second set. I was very pleasantly surprised when they arrived the next morning! I’m sure I will have this set for many years too. Thanks Carol”

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Posted 2 years ago

“Beautiful as always with Cable & Cotton. Great service and packaging is excellent. I’ve bought several sets over the past couple of years; as gifts and for my home.”

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Posted 2 years ago

“Lovely lights and great service: they arrived very quickly. My only criticism is that the different blues in this collection are so similar as to be almost impossible to tell apart.”

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Posted 2 years ago

“Fabulous lights and delivered very quickly. Thank you.”

Cable and Cotton 5 star review on 13th October 2023

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Posted 2 years ago

Cable and Cotton is rated 4.8 based on 3,404 reviews