Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,404 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,404 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve bought from you before (says a lot already) and you’re all I expect from a company and more. You’re prompt and efficient and I just love your products (I was going to say balls but thought that was a little rude but they’re beautiful). Well done and I hope you’re around forever. I still have my original lights and they still are going strong 😊😊😊😊😊😊😊😊”

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Posted 2 years ago

“My grandson loves his new lights. They are beautiful in his newly decorated bedroom.”

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Posted 2 years ago

“Prompt delivery. I'm very happy with my cable and cotton led lights. Thank you!”

Cable and Cotton 5 star review on 9th October 2023

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Posted 2 years ago

“Gorgeous product. Great quality and service”

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Posted 2 years ago

“Lovely lights as always, delivered swiftly. Well worth the money as the quality is superior.”

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Posted 2 years ago

“Fantastic service. Ordered on Thursday and arrived on Saturday. Beautiful product that looks great in the lounge.”

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Posted 2 years ago

“Superb product, my teenage daughter chose her own colours and she’s delighted with the results. The lights arrived well packaged and earlier than expected.”

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Posted 2 years ago

“Prompt delivery and lovely lights!”

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Posted 2 years ago

“Easy to place order, very quick delivery, beautifully wrapped package, stunning colours - what's not to like?”

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Posted 2 years ago

“Fast efficient and fabulous lights. Look so lively in my son’s bedroom. Thank you”

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Posted 2 years ago

“Love the products, packaging and speedy of delivery. I felt the item was a bit pricey and would be more inclined to buy from C&C again if they were slightly lower priced, but I appreciate that they offer a bespoke service. One of my cotton balls arrived crushed, however I managed to fix it by poking a chopstick into the hole and pushing it out.”

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Posted 2 years ago

“website a little confusing.”

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Posted 2 years ago

“I would have like to be able to decide how many of each colour I wanted to buy not have it decided for me as I wanted more of the colour than the cream. Not made it up yet but happy with the timer as I have another set of lights previously purchased from the tree shop at Loch Fyne.”

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Posted 2 years ago

Hi, Thank you for sharing your feedback with us. We appreciate your input and would like to assure you that we are actively working on a solution to offer more flexibility when it comes to selecting colors :) . Your satisfaction is important to us, and we want to make sure you have the best possible experience with us. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out.

Posted 2 years ago

“Excellent service, fast delivery. The cables with the different light attachme ts allow the lights to stay in place. Previously ordered several years ago and the newer design is amazing. Any queries are answered quickly too. Thank you!”

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Posted 2 years ago

“Ace! Brilliant!”

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Posted 2 years ago

“Excellent service, excellent products. We have the ball lights in two rooms in our house and they look so lovely, my daughter also has them in her room at Uni and it’s made it so cosy, would highly recommend”

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Posted 2 years ago

“Really fast delivery. The lights are really high quality and look beautiful around my bed. Would definitely buy more for myself and as gifts xx”

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Posted 2 years ago

“I’ve had C&C lights forever and a friend recently commented on how they’d love them in their newly decorated lounge. So, I bought him a voucher for his birthday and he can pick his own colours. He’s over the moon.”

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Posted 2 years ago

“Over the past few years I have bought 3 sets of cotton ball lights for myself and five more sets as gifts for family and friends, they are such beautiful colours and always look cheery. Ordering is straightforward and they have always been delivered quickly, just lovely.”

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Posted 2 years ago

“I have ordered from cable and cotton before and always had excellent service. The goods are well packed and dispatched quickly. The lights are of good quality. Will recommend to my friends. Jane”

Cable and Cotton 5 star review on 2nd September 2023

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Posted 2 years ago

Cable and Cotton is rated 4.8 based on 3,404 reviews