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Cable and Cotton Reviews

4.8 Rating 3,156 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

4.8

Based on 3,156 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 20th February 2024

Cable and Cotton 5 star review on 20th February 2024

Cable and Cotton 5 star review on 22nd January 2024

Cable and Cotton 5 star review on 22nd January 2024

Cable and Cotton 5 star review on 22nd January 2024

Cable and Cotton 5 star review on 7th January 2024

Cable and Cotton 5 star review on 15th December 2023

Devan Wentworth

282

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I might be wrong here and if I am then sorry, and then five stars, but I had a vid of the lights I sent and to me it looked like some of the balls were of a pinky color. As it was for a baby boy I specifically chose blues, white and grey. Otherwise service fab, thank you Susanna”

Posted 4 years ago

“It arrived on time and my bro loved them 👍🏼”

Posted 4 years ago

“Gorgeous colours!”

Posted 4 years ago

“The lights arrived safely packed in a cardboard box and inside a big plastic bag. Was that really essential? Good to manage with less plastic I think! They are the second batch of lights I have had from you and I had been wondering where I could put some more. They look really lovely, the colours are delightful and even better when lit. Hey are exactly what I wanted for the position they are in.”

Posted 4 years ago

“just great service”

Posted 4 years ago

“Great product and simple to set up”

Posted 4 years ago

“Really quick delivery, very well packed, lovely plum coloured balls, only small improvement would be the web site which was a little confusing and, with this in mind was unsure if replacement bulbs would fit my old string of lights that I put up for Christmas each year.”

Posted 4 years ago

“local pick up so I could have avoided postage charges”

Posted 4 years ago

“Lights are lovely and easy to put together. The instructions said to see safety notes on the website but I couldn’t find them.”

Posted 4 years ago

“Nice product bought as a Christmas present Didn’t know we would have to slit the ball Maybe a slight line to give guidance”

Posted 4 years ago

“Service was good as always but I was disappointed that the length of the new LED lights is different to the old style ones I was replacing for the 3rd time.”

Posted 4 years ago

“Great product”

Posted 4 years ago

“Found it a little difficult to just order the balls ( it was confusing on the website) and no cable as I already had cable and was changing a couple of colours. But obviously did manage it! Received order swiftly and efficiently. Thank you.”

Posted 4 years ago

“Lovely lights that add ambiance to my room”

Posted 4 years ago

“Swift delivery.”

Posted 4 years ago

“The lights are fantastic we love them!! really really well made, packaged and a great product. My only thought was that when we ordered the lights on the website we spent AGES clicking through the order of the lights with the 'Random' button as we thought this was how the lights would be when we got them and would be pre=made in this order - but you position the lights yourself when they are delivered. But overall we love them! they look amazing in our nursery”

Posted 4 years ago

“Great product and very pleased with my lights - I love them - the only downside was no order acknowledgment!!”

Cable and Cotton 4 star review on 2nd September 2019

Posted 4 years ago

Hi, fabulous photo thank you for sharing. I am really sorry we had a slight technical issue with our website not sending out the order confirmations. All is now fixed! As a small family run business we can not always get to the phone but we are here on the email all the time! Best Wishes C&C

Posted 4 years ago

“Lovely product and would order again, however delivery was poor. Delivery was suppose to be up to 5 working days but took 7. I don't think this is acceptable when you have to pay for delivery.”

Posted 4 years ago

“I ordered replacement cables for 20 and 50 lights plus the plugs and they were delivered very swiftly. the lights themselves are a great improvement as the shades no longer fall off. My only slight reservation is that the strings are slightly shorter than the old ones”

Posted 4 years ago

“Few issues with the website. The 20 string light was missing as an option for a few days and I had to email. However I received a fast response and the problem was quickly resolved. Love the product as always.”

Cable and Cotton 4 star review on 13th August 2019

Posted 4 years ago

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Cable and Cotton is rated 4.8 based on 3,156 reviews