Bearing King Reviews

Name: Bearing King
Address: Unit 5, Northfields, Forge Way, , Rotherham, Rotherham
Rating: 4.65

4.7 Rating 3,411 Reviews

92 %

of reviewers recommend Bearing King

4.7

Based on 3,411 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Bearing King 5 star review on 30th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very strange. They ask me to wright a review, but the order hasn't been deleverd yet....”

Helpful Report

Posted 7 years ago

Dear Karl Your order left us on the 18th April via the despatch method European post, If you could be so kind and review us once your order has been received Kind Regards

Posted 7 years ago

“Appalling, eventually received my order after 3 weeks and only then because I escalated a dispute via Paypal.”

Helpful Report

Posted 7 years ago

Dear Sir / Madam Very sorry for your bad experience with us at Bearing King, we do try to give our best possible service to all our customers, however this wasn't met with your order Hope you will give us a chance to put this right Kind Regards Mark Director

Posted 7 years ago

“7 working days on - still pending on the order to ship even when selected international priority shipping, contacted by email - no reply”

Helpful Report

Posted 7 years ago

Dear Karl Very sorry for your bad experience with us at Bearing King, your order was received and booked out on the 4th April but due to an internal problem was never received on our warehouse printer, this problem has now be resolved We do try our best to satisfy all of our customers and would like the chance to put this right next time I hope this helps Kind Regards Mark Director

Posted 7 years ago

“Terrible communication, and very poor customer service. Would never use again”

Helpful Report

Posted 7 years ago

Dear Peter Firstly very sorry for your bad experience with us, this is not usually our normal way of doing business with our many satisfied customers, however at the time of your email sent to us we were having email issues with gmail as explained in our email to yourself Not sure how we deserve 1 star from you ? Below is a reply that you sent back to us after we had emailed you back once our email service had resumed, we quoted you on your enquiry with no further feedback from yourself Hello Mark, Thank you for the courtesy of an explanation, and I accept your apology. So that's resolved that. I mistakenly ordered the wrong belts so as you didn't see my email asking you to hold my order until I double checked a measurement I will just have to have them as hanging ornaments in my workshop. Re the bearings, I initially asked you: "Can you supply the bearing (2no) as shown in the image below: On the bearing is stamped FAFNIR 6206FF. Outside diameter = 62mm Outer width = 16mm Inside diameter = 30mm Inner width = 24mm

Posted 7 years ago

“Didn't receive any reply on my question after I placed an order. I still don't know if my bearings are shipped by now. Would like to hearing from bearing king very soon.”

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Posted 7 years ago

“I don't receive my order yet”

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Posted 7 years ago

Hello We have tried to contact you via the email address you left when checking out but you have not got back to us yet, on your order you have not given your full address which we need to be able to send your order Please reply ASAP Regards Mark King Director

Posted 7 years ago

“Ordered a drive belt over a week ago. Supposedly posted 3 days ago. Still no sight of it.”

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Posted 7 years ago

Hi Peter Did you receive your order yet? Kind Regards Mark

Posted 7 years ago

“I purchased the wrong size bearing by accident and was told that I could send them back and get a refund and this this towards another purchase. I send the bearing back, did not receive my refund and have heard nothing since I would avoid this company as it appears they do not value small customers at all”

Helpful Report

Posted 7 years ago

Hi Jonathan Really sorry for the bad experience you've had with us, I would like to get to the bottom of this for you Would it be possible for you to send us details of this order Kind Regards Mark

Posted 7 years ago

“Took ages to let me know that they didn't have what I wanted. In fact I had to phone them to find this out. What they palmed me off with was completely wrong after them assuring me it would be ok.”

Helpful Report

Posted 7 years ago

Hi James Sorry to hear about your bad experience with us here at Bearing King, we do try our best to sort out any problems that arise, I do believe your order was for v belts that our supplier PIX were out of stock, we do try and stock most items on our website but get caught out from time to time, this being one of them So sorry for not handling it better, Kind Regards Mark King Director Bearing King

Posted 7 years ago

Bearing King is rated 4.7 based on 3,411 reviews