Bearing King Reviews

Name: Bearing King
Address: Unit 5, Northfields, Forge Way, , Rotherham, Unit 5, Northfields, Forge Way, , Rotherham, Rotherham
Rating: 4.66

4.7 Rating 3,749 Reviews

92 %

of reviewers recommend Bearing King

4.7

Based on 3,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Bearing King 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did not get any bearing yet and I am waiting for 5 days already. .??”

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Posted 7 years ago

Dear Marian, we sent your order out 2nd class post as you requested on the day you placed your order, I'am very sorry but we can't track this method, I will have another package sent out again for you today, sometimes packets go missing which is beyond our control, once again sorry, kind regards

Posted 7 years ago

“Ordered on monday still not recived by friday emailed about it got a reply wanting ordef numbet so gave order number and still not had reply back Bearing arrived saturday Wont be using again as should not take nearly a week to arrive by 2nd class post”

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Posted 7 years ago

Hi Chris, very sorry for the late delivery and any inconvenience we have caused you, we really appreciate your feedback taking onboard your comments, we really do try and please everyone which most of our reviews do show, once again really sorry, Kind Regards Mark

Posted 7 years ago

“Bad shipment. I havent receive anything. Bad web to buy.”

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Posted 7 years ago

Dear Francisco, sorry that you feel this way but give the post system a chance please after all it is coming from the UK to you in Spain, you placed your order on Wednesday the 14th Feb at 16.22, we shipped by post as you had requested on the 15th, I really do not know how else we can better our service for you, so for you to say bad web bad shipment is all a bit harsh, Kind Regards Mark King Managing Director

Posted 7 years ago

“Item in question: 6805LLB by NTN, I bought this because the website said in stock. I was contacted 3 days later saying they had no stock and neither did their suppliers. They haven't bothered to change their website and still anyone can order. Absolute drivel.”

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Posted 7 years ago

Dear Sanjeev, many thanks for your review and we're very sorry for any inconvenience caused, sometimes we get caught short on simple bread and butter sizes, we simply ran out of stock, NTN didn't have any stock so we tried to source with other bearing suppliers who also came back with nothing hence the 3 day delay, however we did offer you like for like alternatives LLB Enduro or 2RS1 SKF which we do have in stock, your point will be taken on board to help us improve, Kind Regards Bearing King team

Posted 7 years ago

“My pack is not arrived yet.”

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Posted 7 years ago

“Purchased 3 Oil seals on the 14th. It is now the 21st, Post has been today and still no delivery from Bearing King. Terrible service. Ordered these the same day as an order of bearings from the Netherlands. They were delivered 3 days from ordering. I spoke to bearing king on the phone before placing the order, they had the 3 I ordered, in stock. 7 days later I have received nothing. From a UK supplier, terrible service. Would take my business elsewhere in future. Everything depended on the Oil seals to complete the work on a machine. Machine is sitting stripped waiting for these seals to be delivered..”

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Posted 7 years ago

Dear Ian, Very sorry for your bad experience with us, we do try our best to satisfy all of our customers however this was clearly not the case with your order, I need to look into what happened with your order, I will be back to you with my results, once again very sorry Mark King

Posted 7 years ago

Dear Ian, have you received your order ?

Posted 7 years ago

“I am still waiting for an item you said was available from stock. Alec Poole”

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Posted 7 years ago

Hi Alec, your order was despatched yesterday, our supplier delivered a 2209 by mistake on Wednesday hence why we are a day behind with your order, your order was placed at 22.42pm on Tuesday evening so wasn't processed till Wednesday during working hours 8.30am - 5.00pm, one star is a little disappointing considering that you only ordered on a free 2-3 working day shipping method Tuesday evening, very sorry for our delay, regards Mark King Director Bearing King Ltd

Posted 7 years ago

“I was sent wrong size belt sent an email and have not had a reply. So sadly had to give one star due to lack of response.”

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Posted 8 years ago

Hi Sorry for our error, a new belt has gone out for you Regards Mark

Posted 8 years ago

“Maybe it's not Bearing King's fault but I bought a special fast delivery ... that not arrives in time! I tell you more: now it's over 10 days out of time, I didn't receive my object (already payed), and Bearing King didn't reply to my complaint. Sorry to do this so low rating...”

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Posted 8 years ago

“Maybe it's not your fault, but I paid special fast delivery and I didn't receive it in time! I tell you more: now it's over 10 days out of time, I didn't received my object (already payed), and you didn't reply to my compliant. Sorry to make this so low rating...”

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Posted 8 years ago

Dear Stefano You signed for this parcel on the 14th July 2017 via ParcelForce, tracking number EK396211174GB I do not see what the problem is,l and the bad reviews and the paypal "item not received" request!!! Please explain??

Posted 8 years ago

“Hi Team, I took delivery of a PJ 406 8 ribbed belt on to use in my lawn mover. I put it in my lawnmower and within 5 mins the belt gave way. The quality of the belt is very poor and I am extremely disappointed with it. It did not even last for 5 mins ! I have attached some photos of the belt. I would like to have this replaced or my money refunded as the product that was sold to me was of extreme poor quality and not up to the standard. Please let me know what can be done.”

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Posted 8 years ago

Dear Jimmy, Did the replacement belt we sent you work any better ?

Posted 8 years ago

“No order verification, no shipping information. Have not received the package. Money was drawn at order. Poor costumer service.”

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Posted 8 years ago

Dear Henrik Really sorry about your unhappy experience and for any inconvenience caused, just emailed you re our conversation we had by phone that we did indeed send your order, but with Royal Mail economy post this could take up to 10-15 working days Kind Regards Regards Mark

Posted 8 years ago

“Paid 50 pounds for fast shipping. It's a week and still no item. Will be demanding a refund.”

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Posted 8 years ago

Hi Craig Just following up on the email which I sent to you below when you asked re this order Have you tracked your order? what does it say? Your order was sent out on Monday Parcelnumber is EK394163927GB this can be tracked here https://www.parcelforce.com/track-trace Regards Mark Director Bearing King Ltd

Posted 8 years ago

“Very strange. They ask me to wright a review, but the order hasn't been deleverd yet....”

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Posted 8 years ago

Dear Karl Your order left us on the 18th April via the despatch method European post, If you could be so kind and review us once your order has been received Kind Regards

Posted 8 years ago

“Appalling, eventually received my order after 3 weeks and only then because I escalated a dispute via Paypal.”

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Posted 8 years ago

Dear Sir / Madam Very sorry for your bad experience with us at Bearing King, we do try to give our best possible service to all our customers, however this wasn't met with your order Hope you will give us a chance to put this right Kind Regards Mark Director

Posted 8 years ago

“7 working days on - still pending on the order to ship even when selected international priority shipping, contacted by email - no reply”

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Posted 8 years ago

Dear Karl Very sorry for your bad experience with us at Bearing King, your order was received and booked out on the 4th April but due to an internal problem was never received on our warehouse printer, this problem has now be resolved We do try our best to satisfy all of our customers and would like the chance to put this right next time I hope this helps Kind Regards Mark Director

Posted 8 years ago

“Terrible communication, and very poor customer service. Would never use again”

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Posted 8 years ago

Dear Peter Firstly very sorry for your bad experience with us, this is not usually our normal way of doing business with our many satisfied customers, however at the time of your email sent to us we were having email issues with gmail as explained in our email to yourself Not sure how we deserve 1 star from you ? Below is a reply that you sent back to us after we had emailed you back once our email service had resumed, we quoted you on your enquiry with no further feedback from yourself Hello Mark, Thank you for the courtesy of an explanation, and I accept your apology. So that's resolved that. I mistakenly ordered the wrong belts so as you didn't see my email asking you to hold my order until I double checked a measurement I will just have to have them as hanging ornaments in my workshop. Re the bearings, I initially asked you: "Can you supply the bearing (2no) as shown in the image below: On the bearing is stamped FAFNIR 6206FF. Outside diameter = 62mm Outer width = 16mm Inside diameter = 30mm Inner width = 24mm

Posted 8 years ago

“Didn't receive any reply on my question after I placed an order. I still don't know if my bearings are shipped by now. Would like to hearing from bearing king very soon.”

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Posted 8 years ago

“I don't receive my order yet”

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Posted 8 years ago

Hello We have tried to contact you via the email address you left when checking out but you have not got back to us yet, on your order you have not given your full address which we need to be able to send your order Please reply ASAP Regards Mark King Director

Posted 8 years ago

“Ordered a drive belt over a week ago. Supposedly posted 3 days ago. Still no sight of it.”

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Posted 8 years ago

Hi Peter Did you receive your order yet? Kind Regards Mark

Posted 8 years ago

Bearing King is rated 4.7 based on 3,749 reviews