Bearing King Reviews

Name: Bearing King
Address: Unit 5, Northfields, Forge Way, , Rotherham, Unit 5, Northfields, Forge Way, , Rotherham, Rotherham
Rating: 4.66

4.7 Rating 3,749 Reviews

92 %

of reviewers recommend Bearing King

4.7

Based on 3,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Bearing King 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order 2 Shaft Oil Seal, sent it wrong and now not even answer to my emails in order to return them, for refund.”

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Posted 5 years ago

“Absolutely shocking service from the very beginning through to receiving the wrong bearings. Rude and obnoxious people not at all helpful. My company had late handover fees because we couldn't get the job done on time because they sent the incorrect bearings.”

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Posted 5 years ago

“We still haven’t received it!!”

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Posted 5 years ago

“Placed order on 10 September 7.30am. Order processed and dispatched only 13 Sep Friday! And it said on site if orders placed before 4.00pm it will be processed same day. And now, week later after order has been placed, I haven’t received any notification on dispatch or when item due to be delivered. Poor show guys! It shouldn’t take 3 days to process order.”

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Posted 5 years ago

“its said 2-5 days shipping been waiting for over a week now and nothing yet...”

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Posted 5 years ago

Dear Stijn Many thanks for your review, however a little confused as to where you've got the shipping information from as 2-5 days for standard post to Belgium

Posted 5 years ago

“Havent recieved anything yet. Is the Brexit already there?”

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Posted 5 years ago

Dear Johan Your order was sent out standard post as per your chosen delivery method you paid for, you will have received a 2nd email confirming despatch with details of international shipping (see below) International Shipping Our European standard post tracking not available option is a 10-14 working day service depending on your location All DPD European road classic services are 2-4 days and trackable Please wait a little longer for European standard post Thanks

Posted 5 years ago

“Haven't received goods yet!!!!!!”

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Posted 5 years ago

“Did not receive my parts until now its been 3 weeks, i send my emails regarding my order but no response.”.”

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Posted 5 years ago

“Ordered 13th august said delivered in 4 to 5 days . 15 days later still no sign.”

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Posted 5 years ago

“My order was place August 12 2019 until this day I haven’t received yet my parts.. whats going on...”

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Posted 5 years ago

“Not arrived yet.”

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Posted 6 years ago

“Terrible seller !!!! They sent me the wrong product and when I asked to change it, they didn't respond to my MAils. And the online photos are not true. Other customers have had this problem ... read the reviews. I HIGHLY RECOMMEND! I strongly advise against it.”

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Posted 6 years ago

“I placed an order on 6/18/19 and it is now 7/2/19. I have emailed and did everything I can to find my order and they have not responded or even attempted to respond. I have to do a charge back now for my money. This is crazy. DO NOT ORDER WITH THEM! REPLY to your last response: So you mean to tell me that I have been emailing you and emailing you and you STILL have not responded to not one of my emails but you respond to an REVIEW. GOOD JOB ON THE CUSTOMER SERVICE! YES I PICKED STANDARD USPS SHIPPING. STANDARD USPS SHIPPING STILL DOES NOT TAKE 15 DAYS. RATHER YOU RESPONDING DEFENSIVELY ...DONT YOU THINK IT WOULD BE IN BETTER TASTE TO TO TELL ME WHERE MY PACKAGE IS? TELL ME WHAT DAY IT SHIPPED OUT? GIVE ME SOME SORT OF TIME FRAME FOR DELIVERY? ON YOUR WEBSITE YOU HAVE "NOTHINGGGGGGGGGGG" THAT BREAKS DOWN SHIPPING TIME. ALL I KNOW IS THAT MY ORDER WAS PLACED ON 6/18 AND WAS COMPLETED ON 6/18. AND YET I STILL HAVE NOOOOOOOOOOOO UPDATE FROM YOUR COMPANY. EVEN THOUGH YOU CLEARLY JUST ACKNOWLEDGE MY ORDER. TELLING ME TO JUST WAIT IS TERRIBLE CUSTOMER SERIVCE. DONT YOU THINK IT MAKES MORE SENSE TO DISPUTE A PRODUCT I STILL HAVE YET TO RECIEVE, I STILL HAVE YET HAD A RESPONSE FROM THE MULTIPLE EMAILS SENT? SO CORRECT ME IF I AM WRONG BUT THIS IS EXACTLY WHAT I SHOULD BE DOING. I GET ITEMS FROM CHINA, INDIA, AND OTHER UK COMPANIES IN A TIMELY MANNER. WHAT IS YOUR COMPANIES ISSUE? THE O9RDER WAS COMPLETED ON 6/18.”

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Posted 6 years ago

Dear Kelli Very sorry for our delay, I'm a little confused as to why you would do a charge back, our webshop system automatically sends you an email informing you of:- 1. Receipt of your order 2. When your order is completed and despatched along with an attached invoice Your parcel was sent out standard post as per your order (2 packets) Please allow a little longer than normal for post deliveries from the UK to the USA Once again really sorry for any inconvenience caused Kind Regards Bearing Team

Posted 6 years ago

Dear Kelli All your points have been taken on board and some changes will be made to our standard USA post option making it more clear as to roughly how long it will take, I did think that out of the two shipping options we offered for the USA one being FedEx priority and the other standard post tracking unavailable it was self explanatory that one was far superior than the other Re your packages I can't tell you where they are as mentioned above we can't track standard post items, we can only track FedEx Priority I understand your frustration and sorry that you think my response was defensive, it's now midnight here in the UK and I'm responding to you so I would hardly say my company has an issue, I currently have just two people in my office and that includes me due to holidays etc The company we use for all of our post items is https://www.royalmail.com/ they have more info here on international packets https://www.royalmail.com/business/services/sending/parcels-worldwide Royal Mail state 7-10 working days for standard post, your order was sent as per your despatch email on the 21st (once again sorry for the delay) i'm very sorry but other than give you this information I stuck Kind Regards Mark King Director

Posted 6 years ago

“I ordered an item, but I wanted to cancel items. So I wrote down the cancel enquiry through their contact page. (never answered) After that, I haven't gotten the package. Surprisingly, I haven't refunded as well. So, I asked them again, but they never answered. Really annoying and bad communication it is. Impossible communication.”

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Posted 6 years ago

“belt incorrect for machine”

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Posted 6 years ago

Hi Lester Very sorry your belt is incorrect, Can you inform us in more detail why the belt is incorrect so we can help you put it right Regards Bearing King Team

Posted 6 years ago

“As yet I have not received the items ordered so if you do want a rating currently it would be very poor”

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Posted 6 years ago

Dear Philip Your belts left us on the 10th FREE 2nd class as per your order, you should receive anytime now At the moment we subcontract all of our 2nd class post with UK Mail (DHL), this service will stop at the end of this month and we will go back to using Royal Mail direct, we've tried UK Mail now with this service option for a few months and it's clearly not working as well as we'd like it too Very sorry for any inconvenience caused Regards Bearing King Team

Posted 6 years ago

“I ordered SKF bearings, and some unknown make was sent.”

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Posted 6 years ago

Dear Vince Many thanks for your review, I can confirm that the bearings sent are original SKF, they're not in SKF boxes granted but these are original blister pack SKF bearings NO unknown manufacture has been sent to you The bearings sent are marked SKF 6207-2RS1 Italy 12 12 235P SKF Explorer You're welcome to call SKF technical and give them this information T: +44 (0)1582 496534 Kind Regards Bearing King Team

Posted 6 years ago

“ordered the bearing 02/05 at 3pm,invoice stated order before 4pm it will be sent out same day.today is the 09/05 still not recieved the bearing”

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Posted 6 years ago

Dear Martin Your order was sent out 2nd class as per your request Kind Regards Bearing King Team

Posted 6 years ago

“The article hasn’t arrived yet.”

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Posted 6 years ago

Dear Theo Your belt was sent "Standard Post Tracking Not Available Zone 1" as per your order Please allow a little longer for post items from the UK to Germany We do advise our customers if their order is urgent to choose a quicker traceable method of delivery which we offer Regards Bearing King Team

Posted 6 years ago

“(order no. 43325) il manque 2 objets dans mon colis: - 1x 6205/C3 at 3.78€ - 1x 6206/C3 at 5.07€ soit un total de 8.85€. Je souhaite être remboursé de ces objets vu que j'ai été obligé de les acheter ailleurs. Le Service client est injoignable malgré plusieurs mail... N'achetez pas sur ce site! (Order No. 43325) 2 items are missing from my package: - 1x 6205/C3 at 3.78€ - 1x 6206/C3 at 5.07€ or a total of 8.85€. I wish to be reimbursed for these items since I had to buy them elsewhere. Customer service is unreachable despite several emails... Do not buy on this site!”

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Posted 6 years ago

Dear Teilloux Very sorry for our late reply, credit done Regards Bearing King Team

Posted 6 years ago

Bearing King is rated 4.7 based on 3,749 reviews